Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(5,784 Reviews)
Rating breakdown 5,784 reviews
5 Stars
4,798
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Jeffhvac
[This review was collected as part of a promotion.] I really like the Ai feature use it all the time. Battery lasts a long time. Great graphics on display. I've had a lot of Galaxy phones, this one surprised me with everything it does. I thought when you open the display you would see where it folds, perfect screen. Buy this phone it's worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on March 13, 2026
Posted by: BruceWayne
[This review was collected as part of a promotion.] Upgraded from a previous fold... Never looked back. Quality build, great battery life, built in Galaxy AI makes phone use much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a big improvement to Fold 6
on March 13, 2026
Posted by: DavidIzadaR
[This review was collected as part of a promotion.] I use the device for personal and business tasks, and the Galaxy AI features are very helpful all the time.
Applications like UniFi take full advantage of the wide screen, which allows home monitoring and business monitoring for video surveillance and access control.
The high definition cameras are useful for meetings with several applications, Zoom, Google Meet, Microsoft Teams, WhatsApp, anything.
Capturing photos or documents is a breeze.
Videos are impressive.
The only downside is the battery because running many tasks simultaneously will deplete it in 12 hours. Normal use will be enough for a full day.
Applications like UniFi take full advantage of the wide screen, which allows home monitoring and business monitoring for video surveillance and access control.
The high definition cameras are useful for meetings with several applications, Zoom, Google Meet, Microsoft Teams, WhatsApp, anything.
Capturing photos or documents is a breeze.
Videos are impressive.
The only downside is the battery because running many tasks simultaneously will deplete it in 12 hours. Normal use will be enough for a full day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice concept but I'm not using it open as much
on March 13, 2026
Posted by: Peterke
[This review was collected as part of a promotion.] I was excited about getting this new device. But I'm realizing that I'm mostly using only the front screen and not the inner screen as much as I thought. Maybe as I get more time with my fold 7, I start opening it up more. Still like the device though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is amazingly innovative
on March 13, 2026
Posted by: Love2ZFold
[This review was collected as part of a promotion.] After owning the Z Fold 5, purchasing the Z Fold 7 was absolutely worth it. It’s noticeably sleeker and lighter, and the overall experience feels more intuitive. Performance is faster, and the wider outer display has been a complete game changer for everyday use.
I’ve genuinely enjoyed using the Z Fold 7 so far. The redesigned hinge feels solid and durable, and the cameras have exceeded my expectations. Overall, it’s a meaningful upgrade that delivers improvements where they matter most.
With Galaxy AI, I’ve been able to unlock a new level of productivity in both my personal and professional life. It goes far beyond simple calendar updates and reminders—it feels seamlessly embedded into my daily routine. Galaxy AI has helped me stay organized, efficient, and consistently connected, making it a meaningful part of how I manage my time and responsibilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wife loves it
on March 13, 2026
Posted by: Paco85353
[This review was collected as part of a promotion.] My wife hated using watches because they're always too big. This one is a lot more user friendly and likes wearing it everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pros and cons of this phone
on March 13, 2026
Posted by: iUseWhatineed
[This review was collected as part of a promotion.] I use this phone for both entertainment and work.
Pro:
Has built in galaxy ai
Larger screen when needing to present a document or better view of a picture
Pictures look great
Video looks Stabilized
Smaller design
Able to use advanced features from 3rd party vendors like 1 button screen translate from Google.
Cons:
Center of larger screen still peels, even if you don't use it often.
Trying to watch something on the larger screen is a pain unless you're holding it
Screen is easily scratched
Sides get discolored quickly so a case is required
Doesn't come with a pen
Pro:
Has built in galaxy ai
Larger screen when needing to present a document or better view of a picture
Pictures look great
Video looks Stabilized
Smaller design
Able to use advanced features from 3rd party vendors like 1 button screen translate from Google.
Cons:
Center of larger screen still peels, even if you don't use it often.
Trying to watch something on the larger screen is a pain unless you're holding it
Screen is easily scratched
Sides get discolored quickly so a case is required
Doesn't come with a pen
Ultimately I do like the phone, and can't see my self using something else unless it at least has 2-3 screens and the same features.
Value
3
Response from Samsung USBy R&R, March 15, 2026
Hey there iUseWhatineed,
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series continues to appeal to customers who appreciate the versatility of a device that caters to both entertainment and productivity. With its large, immersive display and powerful Galaxy AI features, the Fold design allows for seamless switching between apps, easy document viewing, and an enhanced media experience on a larger screen, all while maintaining the convenience of a compact phone. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series continues to appeal to customers who appreciate the versatility of a device that caters to both entertainment and productivity. With its large, immersive display and powerful Galaxy AI features, the Fold design allows for seamless switching between apps, easy document viewing, and an enhanced media experience on a larger screen, all while maintaining the convenience of a compact phone. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great!!! I love its multifunctional
on March 13, 2026
Posted by: DookieHousier
[This review was collected as part of a promotion.] I love my galaxy ai generated phone. It's definitely in a league of its own. The split screen is definitely at its finest. Along with that, i can have other smaller windows available that I definitely utilize when im doing school work. Hopefully soon I can upgrade to the tri fold. AWESOME🙌🙌
Value
5
Written by a customer while visiting Samsung US