Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(4,807 Reviews)
Rating breakdown 4,807 reviews
5 Stars
4,021
4 Stars
547
3 Stars
125
2 Stars
31
1 Star
83
88%of customers recommend this product.
(
630 out of
718)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5
Game-Changer for Work and Everyday Use
on March 19, 2026
Posted by: Kimmielynn
[This review was collected as part of a promotion.] The Z Fold7 has completely changed how I use my phone, especially for work. Being able to open it up to a larger screen makes everything easier to see and manage. The split-screen feature is incredibly useful—I can work in Teams, access SharePoint sites, and handle tasks on the go without needing a laptop.
This device has also made a big difference in accessibility for me. The larger screen and flexible layout make it much easier to navigate and stay productive throughout the day.
I also use Galaxy AI regularly. It has become a helpful hands-free tool when I am busy, especially for sending messages and managing quick tasks. It is different from other tools I use, but I am getting more comfortable with it and find it very convenient.
The integration with my watch and apps like Samsung Health and Samsung Wear is seamless. Everything connects easily and works together without any issues.
Outside of work, I use this phone for just about everything—streaming movies, listening to audiobooks, following sports, and even gaming. It is fast, reliable, and handles everything I throw at it without slowing down.
Overall, this is the most versatile and useful phone I have owned.
This device has also made a big difference in accessibility for me. The larger screen and flexible layout make it much easier to navigate and stay productive throughout the day.
I also use Galaxy AI regularly. It has become a helpful hands-free tool when I am busy, especially for sending messages and managing quick tasks. It is different from other tools I use, but I am getting more comfortable with it and find it very convenient.
The integration with my watch and apps like Samsung Health and Samsung Wear is seamless. Everything connects easily and works together without any issues.
Outside of work, I use this phone for just about everything—streaming movies, listening to audiobooks, following sports, and even gaming. It is fast, reliable, and handles everything I throw at it without slowing down.
Overall, this is the most versatile and useful phone I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z Fold 7
on March 19, 2026
Posted by: Fold7s
[This review was collected as part of a promotion.] Best phone I've had. This phone ruined me with regular phones. I always get a fold now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
RP's Z Fold 7
on March 19, 2026
Posted by: Ripp20
[This review was collected as part of a promotion.] I purchased my Z Fold a couple months back and honestly I do not regret the purchase. Although I have the S24 Ultra, I find myself reaching for the Z Fold 7 more often. I'm still trying to figure out what has drawn me to it the most, but it’s probably the large inner display for media.
I do wish the front screen was a bit wider, but it’s still usable once you adjust.
As for Galaxy AI, it’s there and works well, but I haven’t really found it essential to my daily routine. It’s more of a nice-to-have feature right now rather than something that defines the experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money I spent
on March 20, 2026
Posted by: Unhappy
from Florida
On a bad not, when I purchased the phone, I was expecting some instructions on key items to help guide me. Nothing was with the phone except a little sleeve on turning on & off and care. It is very slow to bring the front screen up, slow to switch between screens, and let's not mention trying to figure out how to do a simple screen shot!! Just not a user friendly phone.
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone love the button on the side for fi
on March 20, 2026
Posted by: Incubus
[This review was collected as part of a promotion.] I use my Samsung device for everything I do videos, payments, gaming, research etc. The galaxy Ai feature is also great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the extra screen space.
on March 20, 2026
Posted by: Carlz7
[This review was collected as part of a promotion.] love the extra screen space when open.Most of the time use as a normal phone, perfect for traveling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 20, 2026
Posted by: Malee03
[This review was collected as part of a promotion.] The longevity of the battery is a significant advantage, which is a major benefit. Additionally, the graphics are more vibrant and lifelike. Although I do not engage in gaming on my phone, I can attest to the fact that the graphics are commendable. I can assure you that this is a worthwhile investment. I have already tested the previous versions, and the improvement is substantial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the fold, Great Features but Missing S/T
on March 20, 2026
Posted by: RuffysMom
[This review was collected as part of a promotion.] I purchased the galaxy Z Fold 7 about 2 months ago, upgrading from the Galaxy S25 Ultra. I've always been a samsung girlie and always will be, I just love their phone, accessories and all the extra features offered. But, with the fold 7, I am missing having a built in stylus is number 1. Number 2, I find opening the phone up to the larger screen is usually pretty difficult, I wish it were easier . And last but not least, I really liked where the finger print sensor was on the 25 ultra as well as previous phones, on the fold 7 the sensor is so small and on the side so when you have a case on the phone it is difficult sometimes reading the print and unlocking the phones &/or app. Other than my nitpick complaints, the phone is amazing and I'm loving it.
Value
4
Written by a customer while visiting Samsung US