Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(5,784 Reviews)
Rating breakdown 5,784 reviews
5 Stars
4,798
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
3
It lasted 3 years fully working.
on March 13, 2026
Posted by: Chuck24
[This review was collected as part of a promotion.] I really like Samsung A.I. It broke my heart when 3 years after purchasing the device (Samsung Z-FOLD 7). The screens. Both of them. Broke! At least the front screen is tough enough to keep working but the fold out "tablet" screen won't work at all anymore. I love the phone and I want another one. I just want it to last longer next time. Please and thank you. I LOVE SAMSUNG PHONES!!!!❤️
Value
3
Response from Samsung USBy R&R, March 14, 2026
Howdy Chuck24,
Thank you for sharing your thoughts with us. It's wonderful to hear you're enjoying the Galaxy Z Fold7. The wider cover screen makes everyday tasks like messaging, browsing and calls more practical without unfolding. Samsung continues to innovate to deliver powerful mobile experiences. Thanks again for your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. It's wonderful to hear you're enjoying the Galaxy Z Fold7. The wider cover screen makes everyday tasks like messaging, browsing and calls more practical without unfolding. Samsung continues to innovate to deliver powerful mobile experiences. Thanks again for your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My fourth fold phone and still in love.
on March 13, 2026
Posted by: CBARRY
[This review was collected as part of a promotion.] This is my fourth fold and each gets more incredible, especially with the Galaxy AI features. My current Z Fold 7 is incredible. Samsung continues to be the leader and I am on board indefinitely!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy z fold 7
on March 13, 2026
Posted by: SaraNichole
[This review was collected as part of a promotion.] I love this phone! It is slim when shut. Even more amazing when open and love thr multi- use screens. The only downfall i have had is my battery heats up. Not sure if mine is jusy faulty or they all do but still not great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best. Phone. EVER!
on March 13, 2026
Posted by: wlebill
[This review was collected as part of a promotion.] Like many - maybe most - people, I use my phone a lot throughout the day. But my daily use has changed significantly since getting my fold 7. My use of my other devices has changed, too. I haven't used my Kindle in like forever. I read books on my phone, even more then i used to, since it's always with me! I hardly pull out my Chromebook. My fold 7 screen is big enough to watch videos, the phone is plenty fast enough to perform my Galaxy AI research and use split screens to compare or correlate information I'm retrieving or pulling up. I leave my laptop at home when I travel, unless it's for more than 2-3 days. I can slide type maybe even faster on my fold 7 than I can on my laptop, so writing long pieces on my phone is very easy and fairly comfortable. I often dictate to galaxy AI to create a first draft to get started on papers, even family emails.
And photography? It's amazing. I'm not particularly good at it, but this phone takes fantastic photos. I like pictures of the moon rising in the twilight or shining brightly at night and my pics come out great. Landscape photos are a snatch, character studies are smooth, and the stabilization on this phone helps make videos smoother than any phone I've had before. The big screen makes it even more fun to show off my pics and videos, and more than one person at a time can see them.
In summary, my Fold 7 is the BEST PHONE EVER!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Practical Device
on March 13, 2026
Posted by: kfcksh
[This review was collected as part of a promotion.] Screen is about size that also works as tablet if it opened. A lots of great functions like Ai photo edit, translations, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone
on March 13, 2026
Posted by: yurrr1
[This review was collected as part of a promotion.] Coming from a pixel 9 pro xl. The battery is great for me. Last all day of a lot of use. Screen time has gone way up since having it. I don't think I can go back to a regular slab phone now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great. So versatile.
on March 13, 2026
Posted by: Sandman
[This review was collected as part of a promotion.] Galaxy AI is great new features, which help with multiple tasks. Camera takes awesome pictures. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the chest phone upgrade I ever did
on March 13, 2026
Posted by: Squidsouls
[This review was collected as part of a promotion.] I and obsessed with the fold 7 from being able to multitask to being able to watch TV with my son to how useful the galaxy Ai system is when I have multiple windows open to how it help me get the perfect picture
Value
5
Written by a customer while visiting Samsung US