Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(4,879 Reviews)
Rating breakdown 4,879 reviews
5 Stars
4,080
4 Stars
557
3 Stars
126
2 Stars
32
1 Star
84
88%of customers recommend this product.
(
633 out of
722)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
3
Big screen
on December 5, 2025
Posted by: Love2Ham
[This review was collected as part of a promotion.] Streaming and watching youtube, big screen for my old eyes
Value
3
Response from Samsung USBy R&R, December 11, 2025
Hiya Love2Ham,
It’s great to hear you’re enjoying your Galaxy Z Fold7. The large immersive screen was built to improve streaming and viewing comfort, combining innovation with practicality. We’re excited that it’s enhancing your entertainment experience. Thank you for being a Samsung user and sharing your feedback.
-Ty
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It’s great to hear you’re enjoying your Galaxy Z Fold7. The large immersive screen was built to improve streaming and viewing comfort, combining innovation with practicality. We’re excited that it’s enhancing your entertainment experience. Thank you for being a Samsung user and sharing your feedback.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Better for the best
on December 5, 2025
Posted by: SOPRON
[This review was collected as part of a promotion.] This is the best phone I've had in recent years. I'm simply amazed. Samsung is ahead of the game, as always.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold Has Grown Up
on December 5, 2025
Posted by: Smackbo
[This review was collected as part of a promotion.] The z fold 7 is my 3rd fold, so I've been around awhile. This is the best fold I've owned. Everything has been refined, it's finally hit it's mature phase. The other folds cannot compare. Owning a fold for so long, I look at other people with regular phones and I think, where is the rest of your phone? Haha I dont understand how people still use those and even play games on them. I didn't think the thinness was a big factor until I saw this phone in person. It's amazing how far the technology has come. One day we will all have watches that come off the wrist band and unfold into full size tablets. But, we will see.
One thing is for sure though, once you get a folding phone there's no going back. It's like a modern man looking over prehistoric humans wondering how they feel using such old technology. Walking around with half a phone. Looking forward to the tri-fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Need an upgrade
on December 5, 2025
Posted by: CHUNWU085
[This review was collected as part of a promotion.] I've had this Samsung phone for 10 years and I really need something new.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great speed
on December 5, 2025
Posted by: Brickolas82
[This review was collected as part of a promotion.] This model has excellent speed and widgets. The screen size is the perfect size with a great camera. The pictures come out very clear and the options are at abundance.. By far the best phone I've owned thus far!
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hi there Brickolas82,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how the speedy expansive display and camera performance come together to leave such a strong impression. The Fold7 is designed to provide powerful performance and versatility. We appreciate your feedback and thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how the speedy expansive display and camera performance come together to leave such a strong impression. The Fold7 is designed to provide powerful performance and versatility. We appreciate your feedback and thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on December 6, 2025
Posted by: PrettyLuciano
[This review was collected as part of a promotion.] I use my phone for almost everything! I am able to use the phone in so many different ways. I can open the screen and use the phone to make phone calls while it is opened to full screen. You can also play Xbox games if you have an xbox nearby or you can download them and use the phone as a controller absolutely love my phone. The only thing i dont use it for is to read my for long periods of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am very satisfied with the Fold 7.
on December 6, 2025
Posted by: Miko1951
[This review was collected as part of a promotion.] I am very satisfied with the Fold 7. It meets all my needs. It also has many advantages that I did not have on any previous phone. It is comfortable to work with and enjoy the large screen. Many thanks to Samsung engineers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Galaxy Z Fold 7. Amazing phone.
on December 6, 2025
Posted by: BatmanandRobin
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is awesome. It is very convenient and more durable than people think. And the folding crease on the screen is not very noticeable. I have it for 4 months and no problems at all.
It is very useful because I am the caregiver of my disabled paralyzed brother. He can't hold or use the phone and is in the bed mostly. I can show him pictures and videos with a bigger screen than my previous phone which was a Samsung Galaxy Note 20 Ulltra 5G. I use it for everything from shopping to YouTube to music and gaming. I am very satisfied that I have purchased the Fold 7. I also purchased the Samsung Galaxy Buds 3 in addition which I also highly recommend.
I am glad it folds and fits into my pocket because of the new thinner design.
We also use the Galaxy AI a lot for questions, research and comparisons of products.
I highly recommend it to people, really to everyone.
I believe it will be the future of phones.
It is very useful because I am the caregiver of my disabled paralyzed brother. He can't hold or use the phone and is in the bed mostly. I can show him pictures and videos with a bigger screen than my previous phone which was a Samsung Galaxy Note 20 Ulltra 5G. I use it for everything from shopping to YouTube to music and gaming. I am very satisfied that I have purchased the Fold 7. I also purchased the Samsung Galaxy Buds 3 in addition which I also highly recommend.
I am glad it folds and fits into my pocket because of the new thinner design.
We also use the Galaxy AI a lot for questions, research and comparisons of products.
I highly recommend it to people, really to everyone.
I believe it will be the future of phones.
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey there BatmanandRobin,
Thank you for sharing your experience with your Galaxy Z Fold7. Stories like this truly highlight the purpose behind innovation. The larger immersive display and refined thin design on Galaxy Z Fold7 are meant to create meaningful everyday moments. Galaxy AI tools adding convenience make it even more powerful. We are glad it is making a difference in your routine as well as a dynamic duo. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Z Fold7. Stories like this truly highlight the purpose behind innovation. The larger immersive display and refined thin design on Galaxy Z Fold7 are meant to create meaningful everyday moments. Galaxy AI tools adding convenience make it even more powerful. We are glad it is making a difference in your routine as well as a dynamic duo. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US