Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.8
(4,443 Reviews)
Rating breakdown 4,443 reviews
5 Stars
3,736
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
78
88%of customers recommend this product.
(
568 out of
648)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Posted by: Benjamin Alonzo
from Meriden, CT
Verified Purchase:Yes
The fact that I can carry a fully functional slim bar type smartphone and a tablet at the same time and in the same pocket it's just flagerbasting. Love the the quickness, love the design, love how good the video looks despite the rhe 4:3 aspect ratio, it's just mesmerizing. Kudos to the design and engineering team, this time they really took it out of the stadium.
Response from Samsung USBy R&R, January 9, 2026
Hi Benjamin Alonzo,
Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
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Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: PSGA
Expertise:Intermediate
Verified Purchase:Yes
This phone is awesome. I have heard that prior models start to have issues in the fold so I am hoping this has been fixed on the new model. I get a lot of comments on the phone when people see it. In full transparency, I won this phone and could have never afforded it on my own. I am very happy with it so far.
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jess
Verified Purchase:Yes
Love it but screen is glitching for no reason with keyboard menu blinking sometimes.
Response from Samsung USBy R&R, January 13, 2026
Greetings Jess,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Nader
from Indiana
Expertise:Expert
Verified Purchase:Yes
i thought i had to wait for the z fold 8 to upgrade from my z fold 5 , once you go fold you can't go back to regular slab phones , but the 7 is everything i wanted , it's thin , the camera is great the screen is amazing , i wish the crease less display was already here but who knows i may also go for the z fold 8 :) excited for what Samsung will do next .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 13, 2026
Howdy Nader,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Djtimex
from New York city queens
Verified Purchase:Yes
This is a game changer period you cant go wrong its different from my ultra line up i was hooked on.im just missing the s pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I upgraded from a Fold 4. This model contains all of the improvements I was waiting for. Screen is bright with fold virtually invisible. It is light and thin with great battery life. I waited nearly 5 months for the right price to emerge on Samsung's "offer a day" merry go round. This phone is awesome.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Shannon
from Wyoming
Verified Purchase:Yes
I love the color, and it folds very smoothly. The inside screen is a great size, especially for seeing a full calendar all at once.
Texting on the outer screen takes a little getting used to since it’s smaller than most smartphones, but it’s manageable.
Overall, it’s a sleek phone that works really well for planning and productivity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hi Shannon,
Thank you for sharing your experience with the Galaxy Z Fold7. Its smooth folding mechanism and large inner screen are designed to aid in planning, scheduling, and boosting productivity. Your feedback on using the outer screen provides valuable insights into how users switch between displays while appreciating its sleek, refined design. We appreciate your continued support as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its smooth folding mechanism and large inner screen are designed to aid in planning, scheduling, and boosting productivity. Your feedback on using the outer screen provides valuable insights into how users switch between displays while appreciating its sleek, refined design. We appreciate your continued support as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Hellraiser
Verified Purchase:Yes
Best phone Of the year great value love the multitasking love everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hey there,
Thanks for sharing how the Galaxy Z Fold7 boosts your daily productivity. Its multitasking features are meant to help users manage tasks more efficiently and stay organized across different apps. Such feedback highlights the Fold’s value as an effective tool for work and planning. We appreciate you choosing Samsung.
-Ty
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Thanks for sharing how the Galaxy Z Fold7 boosts your daily productivity. Its multitasking features are meant to help users manage tasks more efficiently and stay organized across different apps. Such feedback highlights the Fold’s value as an effective tool for work and planning. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US