Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(6,827 Reviews)
Rating breakdown 6,827 reviews
5 Stars
5,637
4 Stars
868
3 Stars
175
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5
Over all fabulous product
on April 15, 2026
Posted by: Suzieq
[This review was collected as part of a promotion.] This phone is amazing. It is strong. The battery lasts a long time. I use it for everything from games to watching movies to doing sea turtle hatchling nest reports! So it helps me with sea turtle rescue. Yay! The camera is very good even though I think my Galaxy Ultra 23 was better. I'm sure they will get there with this phone soon. It even has a great Galaxy AI product that helps me in my research for information on line and to help me write messages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back the S-Pen!!!
on August 28, 2025
Posted by: Tdinh
from Portland, OR
Expertise:Intermediate
Bring back the S-pen!! For having a tablet is ridiculous because having a big screen like that, you would want a stylus or S-Pen
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback! We completely understand the desire for the S Pen with the Galaxy Z Fold7. While the S Pen is a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. We wanted to maximize portability, which we believe enhances the overall user experience for this generation. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. Your input is important to us, and we appreciate your passion for our products! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Noel
from New York City, NY
Expertise:Intermediate
Verified Purchase:Yes
I have been a Samsung customer for over 20 years. I always order my new Samsung Galaxy phone directly from them. Upgrading all of my phones including my new Fold 7 was a simple decision and Samsung's website makes it easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great. I came from the note lover li
on September 21, 2025
Posted by: Jayatflorida
[This review was collected as part of a promotion.] This fold 7 is amazing. The galaxy AI is a nice touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on September 22, 2025
Posted by: Mani678
[This review was collected as part of a promotion.] Best phone ever suggested to everyone i love it 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Most weakest fold
on October 10, 2025
Posted by: Rjvn28426
[This review was collected as part of a promotion.] Inner screen suddenly broke after 2 months ..disappointed
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hola Rjvn28426,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on October 12, 2025
Posted by: Bennycash
[This review was collected as part of a promotion.] The innovative design of the foldable device immediately captures attention and sparks curiosity. Its seamless transition between the folded and unfolded states offers a unique user experience. The vibrant display provides crisp visuals, making it ideal for work and entertainment. Additionally, the device's multitasking capabilities enhance productivity and efficiency. Ultimately, the technology and design blend make it a remarkable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Fold7 is a game changer for power users!
on November 9, 2025
Posted by: AktechIT
[This review was collected as part of a promotion.] Let me Begin by saying I had the s24 ultra for quite some time before I jumped on the fold seven bandwagon. I had used the fold six when it came out but was not happy with some of its features. After returning the phone, I constantly missed the functionality of a bigger screen.
As someone who is constantly reviewing construction plans as well as signing documents, the fold seven is amazing. I am however disappointed that it does not come with an S-Pen which would be the point of having such a large screen!
The battery life, while mediocre, is still sufficient to get enough work done without requiring a constant recharge.
Unfortunately, it is disappointing that the full seven does not have the same Optics or camera quality as the flagship s25 Ultra or even that of the s24 ultra!
That being said, this is definitely a game changer for those whom consider themselves power users - multitasking is phenomenal.
Highly recommended to anyone on the fence about the usability. The only people whom I would say perhaps wait are those requiring the absolute best photo and video quality.
Value
4
Written by a customer while visiting Samsung US