Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(4,515 Reviews)
Open Ratings Snapshot
Rating breakdown 4,515 reviews
5 Stars
3,783
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product. 
(
619 out of 706
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Phone
on October 6, 2025
Posted by: Nicole
Verified Purchase:Yes
Love my phone. Came just as advertised and works amazing!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the wait from the Fold 5 to Fold 7
on October 8, 2025
Posted by: Diana
from Kissimmee, Fl
Expertise:Intermediate
Verified Purchase:Yes
I love the larger screen and minimal crease from the Fold. My games look amazing and apps run so much smoother. I do miss the pen function though.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product is practical
on October 10, 2025
Posted by: Bighandman
[This review was collected as part of a promotion.] I have pretty big hands so being able to have extra space to put my hands when im playing games on my phone really helps it is a great product
Value
4 out of 5
4
Response from Samsung USBy R&ROctober 10, 2025
Hey there Bighandman,

We’re glad to hear you’re enjoying the Galaxy Z Fold7. You mentioned the comfortable size and functionality, which are key strengths of the Fold’s design. Its expanded screen space and seamless app continuity are designed to improve comfort and control, whether gaming, streaming, or multitasking. Our goal is to create tech that’s both smart and accessible, and your feedback shows we’re on the right path. Thanks for choosing innovation with Samsung!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Fold in its class
on October 10, 2025
Posted by: Jimates
[This review was collected as part of a promotion.] This phone has great features, Ai works really well, screen time and graphics are sharp. Battery life is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 10, 2025
Posted by: Butterbean
[This review was collected as part of a promotion.] Galaxy AI is the best. The size of the phone is both large and small at the same time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone but it has its defects.
on October 10, 2025
Posted by: Xylok007
[This review was collected as part of a promotion.] Phone is excellent for everyday use. Battery life is surprisingly better than most other people say. Less than 60 days of using the phone and the folding screen started to lift. I got it repaired and what not but the phone still works great. The galaxy AI helps with image editing and video editing as well. I use the phone for taking notes when unfolded and the screen size is great but it sucks that there is not an included or supported stylus that I could use with the phone. Having a phone that unfolds to about the size of an iPad mini should have some sort of supported stylus or even included. The photos I have captured are great and a lot of the tools available for photo editing make a big difference.
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 16, 2025
Hi Xylok007,
Thank you for sharing your thoughts on your Galaxy Z Fold7. We enjoy seeing how our users' devices serve them, and it’s clear you've become quite familiar with your Z Fold7. The removal of the S Pen functionality was a decision aimed at achieving a sleeker design. Your feedback points out an area where we can improve, and we appreciate your input. If you have any further questions, please don't hesitate to contact our Samsung Support Team with suggestions or concerns. We thank you for your review and value your choice of Samsung.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome color, clarity and sound. The fastest phon
on October 11, 2025
Posted by: Blayne90
[This review was collected as part of a promotion.] The galaxy ai is very quick at deciphering information thrown at it and quite accurate. The gameplay is superb with fantastic graphics and very low lag. The workspace for multiple programs is top notch and easy to manage. I wish it still had the built in stylus, as I love and use it frequently, but it's not much of a drawback when you have such a powerful and easy to use smartphone. The receptor for wifi and signal far outstrips my old phones and quickly connects flawlessly. The battery life lasts atleast a day and a half, even if I do a lot of gaming or busy programs with little battery loss.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around great product
on October 11, 2025
Posted by: Ranzfoldman
[This review was collected as part of a promotion.] I love my galaxy z fold 7 it has great graphics for when im playing games the camera works flawlessly I use it everyday at work and I use Galaxy ai to assist me with with my homework for the recovery classes I am taking the galaxy z fold 7 was worth every dollar I paid the wireless powersharing is another ingenious feature the battery will last all day playing or streaming online it is lightning fast and very tough it is my smartest purchase this yr I recommend the galaxy z fold 7 to people every day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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