Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(4,516 Reviews)
Rating breakdown 4,516 reviews
5 Stars
3,784
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product.
(
618 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5
Love the thinness and screen
on October 26, 2025
Posted by: Ultraego
[This review was collected as part of a promotion.] Love the ai. Drive my friends crazy with it. This is an amazing product gets better every year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
where is the s pen???
on November 4, 2025
Posted by: Jackary
absolutely not worth it without the s pen. what a disappointment!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 5, 2025
Hello Jackary,
Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Android User
from Boston
Expertise:Expert
Verified Purchase:Yes
I am loving the experience so far. I love how light it feels and all the extras it has that I keep discovering every day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone so sorry I have to depart from it
on November 6, 2025
Posted by: Lovedmyphone
from Columbia, SC
This phone was the absolute perfect phone for me! It's ultra sleek and beautiful. It's another experience when you open the phone and have a mini tablet to use. There's so many features. This phone is truly next level. Unfortunately I am a diabetic and the apps I use for my devices is not compatible with this phone yet. This breaks my heart.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The hinge is broken. Terrible device.
on November 7, 2025
Posted by: Hessam
[This review was collected as part of a promotion.] When I unfold the device, there is a strange sound coming from the screen
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hello Hessam,
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey, USA
Expertise:Expert
Verified Purchase:Yes
Love to do mutli task, amazing quality, worth to spend money, great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable in the market
on November 17, 2025
Posted by: DrZeus
[This review was collected as part of a promotion.] This phone is the best foldable in the market right now, I'm talking both in the software and hardware side.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 17, 2025
Posted by: GabeRealmind
[This review was collected as part of a promotion.] It is a great Ai tool and easy to use to edit pictures with Ai
Also system is very fast and quick response moving from screens
Also system is very fast and quick response moving from screens
Value
5
Written by a customer while visiting Samsung US