Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(4,516 Reviews)
Rating breakdown 4,516 reviews
5 Stars
3,784
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product.
(
618 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
4
Slim and sleek design
on October 2, 2025
Posted by: Madrona21
[This review was collected as part of a promotion.] The design this year for the full 7 is amazing and feels like an actual full size phone in your hand when it's folded opening it up use the great experience and watch a movies playing video games etc
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broken phone
on October 5, 2025
Posted by: Dantonio
[This review was collected as part of a promotion.] Extremely nice phone however it only last a few months then big screen didn’t work. Worst Samsung I’ve ever had.
Value
1
Response from Samsung USBy R&R, October 6, 2025
Hello there Dantonio,\nThank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community. \nuBreakiFix\nhttps://www.ubreakifix.com/repairs/smartphones/samsung-galaxy\nSamsung Care+ \nhttps://www.samsung.com/us/support/samsung-care-plus/\nSamsung Warranty\nhttps://www.samsung.com/us/support/samsung-care/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Posted by: Leo D
from California
Expertise:Intermediate
Verified Purchase:Yes
More compact and stylish easy to handle and better screens
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Billy m
from New mexico
Expertise:Expert
Verified Purchase:Yes
This is the best device. Great camera. With the right settings my fold 7 lasts all day I never have run out of battery. The inner screen is worth it. So nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on October 7, 2025
Posted by: Derr123455
[This review was collected as part of a promotion.] The Quality of this 4k-8k ready phone is baddie! 5 Star Rating ⭐⭐⭐⭐⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product has great features
on October 10, 2025
Posted by: aexacto01
[This review was collected as part of a promotion.] I like the phone. It does the job... it's got what I need. It is however kinda slow even after the updates but I can't complain. It is the most affordable option there is.
Value
3
Response from Samsung USBy R&R, October 10, 2025
Hey there aexacto01,
Thank you for sharing your experience with the Galaxy Z Fold7. You mentioned performance speed after updates, and we value your input. The Galaxy Z Fold7 was engineered for productivity and creativity, merging flexibility and design with powerful multitasking tools. Feedback like yours helps ensure the Fold experience remains smooth and efficient for every kind of user. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. You mentioned performance speed after updates, and we value your input. The Galaxy Z Fold7 was engineered for productivity and creativity, merging flexibility and design with powerful multitasking tools. Feedback like yours helps ensure the Fold experience remains smooth and efficient for every kind of user. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features in the fold 7. It just keeps gett
on October 12, 2025
Posted by: Sunsmom
[This review was collected as part of a promotion.] Galaxy ai is a game changer! So easy to write and edit now. The fold seven is easy to use and took no time to switch over
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most Awesome phone you will ever touch
on October 12, 2025
Posted by: Aintchu
[This review was collected as part of a promotion.] I've been on the platform since the z. Fold 3, and I wouldn't use any other phone ever again.
Value
5
Written by a customer while visiting Samsung US