Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(4,742 Reviews)
Rating breakdown 4,742 reviews
5 Stars
3,967
4 Stars
539
3 Stars
123
2 Stars
30
1 Star
83
88%of customers recommend this product.
(
629 out of
717)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5
Samsung nailed the fold.
on July 26, 2025
Posted by: PartTimePablo
[This review was collected as part of a promotion.] They have finally made the trade offs that you make by getting a foldable so minimal it's like they're not even there. This phone looks and feels great and is super light and comfortable to use. The improved cameras, wider more natural feeling cover screen, and significantly less noticeable crease, as well as the overall redesign really make this feel like a different beast. It's lightning fast as has been able to multitask as many apps as I can throw at it with no stutters, and the Galaxy ai features really change the game and make photo editing and other tasks a breeze. Overall this phone is a massive improvement over even just the last generation fold and it's absolutely worth the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good refresh rate, surprisingly thin and light
on July 26, 2025
Posted by: SFold4Life
[This review was collected as part of a promotion.] Galaxy AI does make it easier and be more hands free at times.
Extremely thin and light compared to any of my previous iPhone pro models.
Love the blue color option.
Appreciate putting a screen protector to the phone by default unlike apple models
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The new Z fold 7
on July 26, 2025
Posted by: ThisistheZfold7
[This review was collected as part of a promotion.] I think that the z fold line need hard screens on the inside screen because the are easily damaged if you are not careful. I like the foldables but we need to get up with the time. Phones like the ones that project images that's sort of thing
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your insights, and we’d like to address your concerns about the durability of the screen. The Cover Screen on the Z Fold7 has seen significant upgrades compared to previous models in the Galaxy Z Fold Series. It features Corning® Gorilla® Glass Ceramic 2, which is a ceramic-enhanced glass designed to be more durable while still providing exceptional display clarity. This is actually the first Z Fold model to utilize this innovative glass. The back glass is made from Corning® Gorilla® Glass Victus® 2, further enhancing its resilience. With its IP48 rating for water and dust resistance, the Z Fold7 is built to withstand everyday challenges. We hope this helps clarify the advancements made with this model! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Has fast processing and is highly detailed
on July 26, 2025
Posted by: KaniacCombo
[This review was collected as part of a promotion.] The processing on the phone is amazing, I've already tried to play some games and I can tell a difference in processing and detail from my other phone and now I can make my screen bigger also which makes it twice as fun for it being twice it's size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good build bad features
on July 26, 2025
Posted by: Bigtexas
[This review was collected as part of a promotion.] Switched to this from the Google pixel 9 pro fold and I can say the build quality is a apparent upgrade I do miss some of the features like being able to save app pairings as icons, the ability to rotate anything when the phone is unfolded,and the fact it had no restrictions on what apps you could use on split screen
Value
4
Response from Samsung USBy R&R, February 24, 2026
Howdy Bigtexas,
Thank you for sharing your feedback. We’re happy to hear you appreciate the solid build quality of the Galaxy Z Fold7. Your thoughts on software preferences help shape ongoing platform updates and new features. We value your participation in the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your feedback. We’re happy to hear you appreciate the solid build quality of the Galaxy Z Fold7. Your thoughts on software preferences help shape ongoing platform updates and new features. We value your participation in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on July 26, 2025
Posted by: Krazytoonz
[This review was collected as part of a promotion.] I've been using the fold series for the last few years after switching from the note series for work, productivity is the key for any phone I get. Being in management for a company that is in the 8 figures bracket, everything moves quickly and there is no time to wait to be "in the office", the office needs to be with me at all times.
The fold series has been great for this purpose, but this device has taken it to a new level, with the sleek design, thin screens, lighter weight, wider cover screen, better cameras and a feature packed ui, this phone is a productivity powerhouse that is unrivaled. With the support of Galaxy Ai, there are no limits to what you can do on this device, calling it a phone at this point feels like a disservice.
The fold series has been great for this purpose, but this device has taken it to a new level, with the sleek design, thin screens, lighter weight, wider cover screen, better cameras and a feature packed ui, this phone is a productivity powerhouse that is unrivaled. With the support of Galaxy Ai, there are no limits to what you can do on this device, calling it a phone at this point feels like a disservice.
One thing is certain, the fold series is my series and I will be with this line for the long haul, this is definitely the best yet and it's only going to get better from here.
Bravo Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Delivers as Promised
on July 26, 2025
Posted by: BLoveFold7
[This review was collected as part of a promotion.] Galaxy AI pairs well with the Fold 7's innovative hardware making this device an pleasant user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I could have imagined
on July 26, 2025
Posted by: LakeSmart
[This review was collected as part of a promotion.] I had an S23 Ultra, but it started dying: unresponsive screen, wasn't working well as a phone.
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
Value
5
Written by a customer while visiting Samsung US