Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.8
(4,455 Reviews)
Rating breakdown 4,455 reviews
5 Stars
3,747
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
577 out of
657)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Posted by: NeuroMask1109
from Texas
Expertise:Expert
Verified Purchase:Yes
So far so good. The weight difference is a surprise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Damian
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
Best in its class. The phone is ridiculously thin. The software is pristine. Phone of the year for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hiya Damian,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Used
on December 27, 2025
Posted by: Drywater2k
from Tyler, Texas
Expertise:Expert
The best phone I've ever had. Was a Google Pixel user but I switched over to Samsung a few years back. I have been a longtime Samsung user since, started with the S23 Ultra, S24 Ultra, Z Fold6 (previous favorite phone), S25 Ultra, and now the Fold7. Simply a great user experience. The front screen is bright and vibrant. I use the front screen about 80% of the time. When I use the unfolded phone, it is a joy and an awesome media consumption tablet. I do not notice the crease. I also do not miss the S-Pen, which I very rarely used in every other Samsung phone. The camera is on par with the S25 Ultra. The battery is good. One feature that I truly love is its bluetooth functionality with third party apps like RingCentral, which I use for work. I am able to answer that directly from my car bluetooth controls without having to fumble around on the phone. 100% recommend. Also recommend getting the Spigen case for it. Very sturdy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on August 1, 2025
Posted by: Paulo
Beautiful perfect color amazing super quality...
Written by a customer while visiting Samsung US
Customer Rating
5
Inarifox25
on July 27, 2025
Posted by: Inarifox
[This review was collected as part of a promotion.] Love the phone best phone ever 😍 everyone needs to get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The processor is fast.
on August 1, 2025
Posted by: ElAmorDeEl
[This review was collected as part of a promotion.] The phone is easy to use. It has a fast processor. I can have multiple apps open with no lag time. The screen is a bit bigger than the ZFold 4 I had. The batter lasts most of my day. Galaxy AI works well in searching for stuff online & editing pictures. I'm happy I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on August 3, 2025
Posted by: Slam555
[This review was collected as part of a promotion.] Galaxy AI is one of the best features!! It does everything it needs and I rarely have any issues with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen too wide
on August 5, 2025
Posted by: KavaBars
[This review was collected as part of a promotion.] The screen is way too wide might as well just be a normal phone, with the fold the concept is supposed to be that it is slimmer and not as wide so when you open it, it becomes a larger device. This just stacks a large phone and a larger screen. Poor design. The way they made the phone slimmer was by spreading out the parts internally so they couldn't make it a reduction in screen size width wise. Yeah cool it's slimmer but it's only slimmer because you stretched out the parts by making the screen size wider to hide the parts beneath it. I wouldn't buy again. Might as well just buy the note.
Value
4
Written by a customer while visiting Samsung US