Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.8
(4,455 Reviews)
Rating breakdown 4,455 reviews
5 Stars
3,747
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
577 out of
657)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
3
Great features nice screen. UI and UX is good.
on October 9, 2025
Posted by: Ray4win
[This review was collected as part of a promotion.] I use my cellphone from office use, streaming and review documents.
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hey Ray4win,
Thanks for sharing your experience with the Galaxy Z Fold7. The combination of power and convenience truly makes this device stand out! Glad you’re enjoying it. Innovation for all. Thank you for choosing Samsung as your go-to brand.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. The combination of power and convenience truly makes this device stand out! Glad you’re enjoying it. Innovation for all. Thank you for choosing Samsung as your go-to brand.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gene M
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Love it!!! Best phone I ever had - cannot wait for trifold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great execution of unique form factor
on November 5, 2025
Posted by: briarz
[This review was collected as part of a promotion.] I use the phone everyday, when supplanting my computer most days. Unfolded, it allows for easy reading and viewing.
The camera and gallery app has been quite solid - I use galaxy AI to remove unwanted elements frpm pictures I take.
Form is slim and light. Phone can get slippery, so I use a grip tape strip on the back. Great engineering in a phone.
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hi briarz,
It’s wonderful to hear how much you enjoy your Galaxy Z Fold7's versatility. From its large display to Galaxy AI features that quickly enhance photos, every element is crafted for creativity and ease of use. Its slim design makes it easy to carry, and your grip tape trick is a clever addition. You might also explore our variety of case options for extra protection. We appreciate your review and thank you for choosing Samsung.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+Z+Fold7&category_names=Phones&accessories_type=Cases+%26+Covers
-Ty
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It’s wonderful to hear how much you enjoy your Galaxy Z Fold7's versatility. From its large display to Galaxy AI features that quickly enhance photos, every element is crafted for creativity and ease of use. Its slim design makes it easy to carry, and your grip tape trick is a clever addition. You might also explore our variety of case options for extra protection. We appreciate your review and thank you for choosing Samsung.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+Z+Fold7&category_names=Phones&accessories_type=Cases+%26+Covers
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous thin and lighter design.
on November 7, 2025
Posted by: Gohawks
[This review was collected as part of a promotion.] The hinge seems to allow the phone to open and close easier. I've had all the Zfolds since fold3. I will buy the Zfold8 assuming you will upgrade the battery. On normal days the battery is fine but on travel with more demands and longer days I have to have extra battery power with me.
The thing that frustrated me right from the get-go is the lack of a "full" phone case. I always buy your case, but you didn't offer one. In the few days that I used the phone before I got a Spigel proper phone case I dropped the phone and it caused a slight crack near the bottom corner of the phone which isn't all that noticeable at all and certainly doesn't impact the usage of the phone, but I'm sure that will dramatically impact my trade-in value.
Overall, the build quality is superior as is the form fit and function. The best phone out there.
The thing that frustrated me right from the get-go is the lack of a "full" phone case. I always buy your case, but you didn't offer one. In the few days that I used the phone before I got a Spigel proper phone case I dropped the phone and it caused a slight crack near the bottom corner of the phone which isn't all that noticeable at all and certainly doesn't impact the usage of the phone, but I'm sure that will dramatically impact my trade-in value.
Overall, the build quality is superior as is the form fit and function. The best phone out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thin, light, beautiful, and wide enough
on November 7, 2025
Posted by: hakuna
[This review was collected as part of a promotion.] I felt like love at first sight when I first touched the Z Fold7. It was so similar yet so different. Like a fresh breath of foldable phones.
Holding and using was definitely joyful. It is fast and UI is so nice, intuitive, and beautiful. I used to prefer Android’s lean interface, after using Pixel 9 Pro for a while, I realized how far ahead Samsung was.
I understand that costs have risen, but I must say it is expensive.
Another point to be improved is camera system. If Samsung would have used professional level imaging system, this phone would be the de-facto choice.
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hello hakuna
We’re excited you’re loving the Galaxy Z Fold7’s combination of sleek design and powerful multitasking. It’s built to provide a premium foldable experience with the right balance of durability, speed, and a large screen. The camera system continues to improve with each generation, helping users capture vivid moments from every angle. Thank you for choosing Samsung as your go-to brand.
-Ty
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We’re excited you’re loving the Galaxy Z Fold7’s combination of sleek design and powerful multitasking. It’s built to provide a premium foldable experience with the right balance of durability, speed, and a large screen. The camera system continues to improve with each generation, helping users capture vivid moments from every angle. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This is so great look
on November 7, 2025
Posted by: Chrisyju
[This review was collected as part of a promotion.] Very slim and AI feature is so good.
I love this phone.
I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on November 7, 2025
Posted by: Reader13
[This review was collected as part of a promotion.] The Galaxy AI is a plus, I love the screen and best of all my I phone friends are always jealous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much innovation!
on November 10, 2025
Posted by: Fold4Life
[This review was collected as part of a promotion.] Was a Fold4 user for many years. It was built like a brick, literally! I loved the device though and it was super durable to last 3 years and was still in good shape.
So when the Fold7 came out with this insane form factor, I jumped on it pre-release. This phone has been amazing, being so thin and light. I don't worry about using magsafe with it in the car anymore.
The folding form factor is perfect for work and travel. I don't use my tablets anymore. I also pair it with my xreal glasses to get an immersive DEX experience on the go.
Value
5
Written by a customer while visiting Samsung US