Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(4,647 Reviews)
Open Ratings Snapshot
Rating breakdown 4,647 reviews
5 Stars
3,888
4 Stars
526
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product. 
(
627 out of 715
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
1 out of 5
1
This phone sucks
on February 5, 2026
Posted by: Maggy celeb
Verified Purchase:Yes
horrible phone, low audio output, seems flimsy and not as brith and vivid as the s-ultra that Samsung makes
Performance
1 out of 5
1
Response from Samsung USBy R&R, February 6, 2026
Hi Maggy celeb,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate how important sound quality, display clarity, and confidence in the device are when selecting a premium product. The Z Fold series is designed to offer robust multitasking, immersive visuals, and advanced engineering in a versatile foldable design making going from productive to entertainment just a matter of a function. We value your insight. We value your feedback and your membership in the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 20, 2026
Posted by: Tyrone
from Stratford Ct
Expertise:Expert
Verified Purchase:Yes
Love my fold7, I like the bigger screen display, and camera feature are getting better with technology in cell phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, February 20, 2026
Hey Tyrone,
Thank you for your wonderful review of the Galaxy Z Fold7. We’re thrilled to hear that you are enjoying this impressive device. The larger, crisp display allows you to easily start work on the Flex cover screen and quickly transfer it to the main screen. Its camera system is like having a DSLR in your pocket. Our goal is to continually provide innovative features and cutting-edge technology that stay ahead of the curve. We’re glad you’re able to experience this. We truly appreciate your feedback and thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good all around
on February 24, 2026
Posted by: Galaxy
from Houston
Verified Purchase:Yes
Battery is still an issue. It will last about a day in power-saving mode, otherwise, it's difficult. Constant use will only get you half a day, and when connected to all kinds of Bluetooth devices like Android Auto and a watch, it's way less than half a day.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R, February 24, 2026
Hey Galaxy,
Thank you for sharing your experience. The Galaxy Z Fold7 is built for powerful multitasking, immersive displays, and seamless device connectivity. It's great to hear your perspective, as it highlights how people really use their devices. For tips on extending your Galaxy Fold7's battery life, please see the linked article below. We appreciate you being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best foldable yet.
on February 25, 2026
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I’ve been an early adopter of Samsung’s foldables and have owned every version of both the Fold and the Flip. Each generation has improved, but the Fold 7 is the first one that truly feels refined.
The hinge is noticeably tighter and more confidence-inspiring, and the slimmer profile makes a bigger difference than I expected. Closed, it feels natural in the hand, not bulky, not awkward. Open, it feels like a serious productivity tool.
For the first time, I don’t feel like I’m carrying a cool piece of tech that I need to be careful with. It feels durable. Purpose-built. Like a device designed to be used hard, not admired gently.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R, February 26, 2026
Hi there Spud,
We're excited to hear that you're enjoying your Galaxy Z Fold7! This device has been designed to enhance your everyday experiences with outstanding performance and a sleek design. We're glad you're noticing improvements over previous generations as we continue to innovate in our Galaxy Z Fold series to improve usability.
The slimmer design, more immersive display, and a more durable hinge that allows for a secure snap closure make it pocket-friendly too! Here’s to staying productive. We truly value your feedback. Thank you for being a part of the Samsung journey. Shine bright with Samsung!
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great interface and technology
on February 27, 2026
Posted by: LUCKY SHARMS1726
My Galaxy Fold 7 is hands down the best phone ever. Its sleek , durable, and the interface is unmatched. Iphones can't compete with Samsung .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Non
on July 26, 2025
Posted by: Big ben
My camera looks weird and also my screen looks whitesh
Response from Samsung USBy R&R Team, July 28, 2025
Thank you so much for your feedback on the Galaxy Z Fold7, Ben! We're always elated to hear your thoughts! One of the standout features of the phone is its wider-angle camera, which is perfect for group selfies, allowing you to capture vivid and defined images of all your friends. We would love to gather more details about your experience so that we can better assist you. Please reach out to us at Samsung Support, so we can look into what you are experiencing and ensure you're getting the most out of your Z Fold7. Your satisfaction is our top priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Super thin. Super light. Super fast.
on December 22, 2025
Posted by: Anonymous
from Philadelphia,PA
Expertise:Expert
Verified Purchase:Yes
Loved the upgrade from fold 5 to fold 7. It is an upgrade in all aspects except for the battery.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R, December 23, 2025
Hey there Zubin David,
Thank you for sharing your experience with the Galaxy Z Fold7. It's wonderful to hear how the thinner design, lighter feel, and fast performance made an impression during your upgrade. The Z Fold7 goal is to deliver a polished foldable experience that balances performance with portability. We value your feedback and appreciate you being part of the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The Bad Downside of this phone/product……
on August 29, 2025
Posted by: BLKgHoST
Great phone, the Bad Downside of purchasing this phone, type of phone @ this price, what comes in the box’s w/ phone, beside the phone, is useless, w/o a ‘CHARGER!’…. WOW, SMDH
Response from Samsung USBy R&R Team, September 2, 2025
Thanks for sharing your thoughts about the Galaxy Z Fold7! We appreciate your feedback about what comes with your phone. The Z Fold7 comes with the smartphone, data cable, and ejection pin. As you noted, the Z Fold7 does not come with a wall charger. This allows for a more sustainable approach by encouraging the use of existing chargers. We're committed to bettering the environment, and this is one of the ways that we're doing so. We're excited for you to experience the incredible versatility and innovation that the Galaxy Z Fold7 offers! If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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