Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(4,647 Reviews)
Rating breakdown 4,647 reviews
5 Stars
3,888
4 Stars
526
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
627 out of
715)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Posted by: KetamineMedic
Expertise:Intermediate
Verified Purchase:Yes
I love that it unfolds into a huge screen. My eyes are getting bad and it's super helpful. Also watching videos on it is fantastic.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hi there,
It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Arnad
from Florida
Expertise:Expert
Verified Purchase:Yes
Well I belive it could be much better for Samsung it's a nice phone but the battery is not that good it all maybe the lifespan.( I have zfold 2 5 g) and in comparison I think z fold 2 is much better quality. Samsung could off done a lot better quality phone for z fold 7. Also it's so slippery like a glass you have be very careful.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, December 29, 2025
How is it going Arnad,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Each Z Fold series iteration aims better to balance power, portability, and resource efficiency. Your comparison with earlier models shows how personal preferences and usage habits influence the experience of foldable devices. If your Galaxy phone or tablet's battery drains quickly, don’t worry; help is available! You can make several minor adjustments to extend battery life. First, keep your device’s software up to date to ensure you have the latest security patches for your frequently used apps. Software updates are essential because things are constantly evolving. Next, optimize your battery by going to Settings > Battery, then tap the graph and select View details to see app usage. Turn on Power saving mode to reduce performance and conserve energy. Tap Power saving and enable the switches for your preferred options. Put rarely used apps to sleep in the background to prevent unnecessary drain by selecting Background usage limits. You can also switch to the Light performance profile under Settings > Device care > Performance profile, then select Light for longer battery life. Additionally, more tips on maximizing your device’s battery are available via the link below. What we’ve shared is just a good start. Optimizing your display is straightforward and effective. Go to Settings > Display and lower power consumption by reducing screen brightness or enabling Adaptive brightness to auto-adjust. Set a shorter Screen timeout to turn off the display sooner after inactivity. Enable Accidental Touch protection to prevent unintended touches when your phone is in your pocket or bag. You can also disable the Always On Display from Settings > Lock screen and AOD, or set it to show brief notifications. These options can help extend your battery life. Don’t forget to check the link below for further guidance. We appreciate your support for the Samsung Z Fold series and look forward to introducing additional features in the future.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Each Z Fold series iteration aims better to balance power, portability, and resource efficiency. Your comparison with earlier models shows how personal preferences and usage habits influence the experience of foldable devices. If your Galaxy phone or tablet's battery drains quickly, don’t worry; help is available! You can make several minor adjustments to extend battery life. First, keep your device’s software up to date to ensure you have the latest security patches for your frequently used apps. Software updates are essential because things are constantly evolving. Next, optimize your battery by going to Settings > Battery, then tap the graph and select View details to see app usage. Turn on Power saving mode to reduce performance and conserve energy. Tap Power saving and enable the switches for your preferred options. Put rarely used apps to sleep in the background to prevent unnecessary drain by selecting Background usage limits. You can also switch to the Light performance profile under Settings > Device care > Performance profile, then select Light for longer battery life. Additionally, more tips on maximizing your device’s battery are available via the link below. What we’ve shared is just a good start. Optimizing your display is straightforward and effective. Go to Settings > Display and lower power consumption by reducing screen brightness or enabling Adaptive brightness to auto-adjust. Set a shorter Screen timeout to turn off the display sooner after inactivity. Enable Accidental Touch protection to prevent unintended touches when your phone is in your pocket or bag. You can also disable the Always On Display from Settings > Lock screen and AOD, or set it to show brief notifications. These options can help extend your battery life. Don’t forget to check the link below for further guidance. We appreciate your support for the Samsung Z Fold series and look forward to introducing additional features in the future.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mjvmjv
Verified Purchase:Yes
I like the phone. You can see the line at the fold but that was expected. Works just as good as other phones I have had but the split screen and stuff is great and large and easier on this one. Its like having 2 phones net to each other. I wish it had a pn though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 27, 2026
Hello Mjvmjv,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large display, split-screen features, and Cover screen are meant to enhance multitasking, making the screen larger and easier to navigate. Your feedback shows how the Z Fold7 provides an advanced experience that differentiates it from regular smartphones. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large display, split-screen features, and Cover screen are meant to enhance multitasking, making the screen larger and easier to navigate. Your feedback shows how the Z Fold7 provides an advanced experience that differentiates it from regular smartphones. We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Excellent quality phone with QOL features! Definitely a steal when it's on sale!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Will Somerville
from North Carolina
Verified Purchase:Yes
This device is amazing. This is more than a phone, in this emerging age of Ai, this is a mandatory for upskilling and game changing. Well done!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Howdy Will Somerville,
Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Arii
from HI
Expertise:Expert
Verified Purchase:Yes
The good:
Great upgrade from previous generation: slimmer, main cameras bulge is inevitable for great quality so not an issue, front screen size is life changer, inside selfie camera is much better now that it is punched and not under screen.
Great upgrade from previous generation: slimmer, main cameras bulge is inevitable for great quality so not an issue, front screen size is life changer, inside selfie camera is much better now that it is punched and not under screen.
The not so good:
The price and the battery life is worse than Fold 5 or 6 for some reason (all running with same OS version)
The price and the battery life is worse than Fold 5 or 6 for some reason (all running with same OS version)
For the future:
Get the front screen size 6.9 and the inner to 8.8 and bring back the pen if can ;)
Get the front screen size 6.9 and the inner to 8.8 and bring back the pen if can ;)
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R, January 23, 2026
Good day Arii,
Thanks for your detailed feedback. The Galaxy Z Fold7 features a sleeker design, bigger screens, and improved camera capabilities to enhance multitasking and daily activities. Battery life can differ depending on usage habits, screen time, and features used. Your future-oriented ideas highlight the enthusiasm for foldable technology and how users see its evolution. We appreciate your loyalty as a Samsung customer.
-Ty
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Thanks for your detailed feedback. The Galaxy Z Fold7 features a sleeker design, bigger screens, and improved camera capabilities to enhance multitasking and daily activities. Battery life can differ depending on usage habits, screen time, and features used. Your future-oriented ideas highlight the enthusiasm for foldable technology and how users see its evolution. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of all.
on January 28, 2026
Posted by: Hanish M
from Tx
Now I feel like I am using a folding phone, very light weight, very good performance, great features, everything I wanted in a mobile is there in it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hi Hanish M,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Maggy celeb
Verified Purchase:Yes
horrible phone, low audio output, seems flimsy and not as brith and vivid as the s-ultra that Samsung makes
Performance
1
Response from Samsung USBy R&R, February 6, 2026
Hi Maggy celeb,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate how important sound quality, display clarity, and confidence in the device are when selecting a premium product. The Z Fold series is designed to offer robust multitasking, immersive visuals, and advanced engineering in a versatile foldable design making going from productive to entertainment just a matter of a function. We value your insight. We value your feedback and your membership in the Samsung family.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate how important sound quality, display clarity, and confidence in the device are when selecting a premium product. The Z Fold series is designed to offer robust multitasking, immersive visuals, and advanced engineering in a versatile foldable design making going from productive to entertainment just a matter of a function. We value your insight. We value your feedback and your membership in the Samsung family.
-Ty
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Written by a customer while visiting Samsung US