Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.8
(4,452 Reviews)
Rating breakdown 4,452 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
574 out of
654)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5
I love this phone
on October 14, 2025
Posted by: Leonon
[This review was collected as part of a promotion.] I really fall in love with my phone when i saw them. It's thin, lighter, upgraded camera... that is all i want on the fold from fold 3. But that one still have some issues like as battery, sound is not like my expectation but not too bad.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refined and Reliable Upgrade
on October 23, 2025
Posted by: Finn522
[This review was collected as part of a promotion.] Upgrading from the Z Fold 3 to the Z Fold 7 feels like stepping into a more polished generation of foldable phones. The hinge design is sturdier and noticeably smoother, giving the device a more solid, premium feel. The inner display is brighter with improved clarity, making multitasking and media consumption far more enjoyable. Performance is fast and efficient, handling productivity apps and gaming with ease. Battery life also seems better optimized, lasting longer through the day.
While it’s still a large device to carry, the improvements in weight balance and durability make a real difference. Overall, the Z Fold 7 delivers meaningful refinements that make it feel like a mature and reliable foldable, not just a novelty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Screen problems
on November 4, 2025
Posted by: Cris
Expertise:Intermediate
Very nice body design, but screen cracks so easy they need a better screen quality.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, November 5, 2025
Hola Cris,
Thank you for your feedback on the Galaxy Z Fold7. Its display is designed for durability, capable of supporting countless folds in daily use. The Galaxy Z Fold 7 includes a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner display features a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, tested to endure everyday use. The Armor Flex Hinge is 27% thinner and 43% lighter, yet remains durable enough for the rated number of folds. If your screen cracks unexpectedly, please note that Samsung offers a warranty covering manufacturing defects in materials and craftsmanship for 12 months, as specified for each product. This warranty provides peace of mind by protecting your investment and ensuring the reliability and performance you expect from Samsung. We have partnered with uBreakiFix as an authorized repair center for diagnosis and repair services. Please contact our Samsung Support Team to learn more. Thank you for your review, and we appreciate your choice of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Z Fold7. Its display is designed for durability, capable of supporting countless folds in daily use. The Galaxy Z Fold 7 includes a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner display features a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, tested to endure everyday use. The Armor Flex Hinge is 27% thinner and 43% lighter, yet remains durable enough for the rated number of folds. If your screen cracks unexpectedly, please note that Samsung offers a warranty covering manufacturing defects in materials and craftsmanship for 12 months, as specified for each product. This warranty provides peace of mind by protecting your investment and ensuring the reliability and performance you expect from Samsung. We have partnered with uBreakiFix as an authorized repair center for diagnosis and repair services. Please contact our Samsung Support Team to learn more. Thank you for your review, and we appreciate your choice of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
love it Fold7
on November 11, 2025
Posted by: siwinFor7
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 7 for about months, and honestly, this is the most refined version of Samsung’s foldable lineup so far. I used to own the Fold 5, and while the differences might seem subtle on paper, in daily use they’re quite noticeable.The first thing I appreciated was the weight and thickness. The Fold 7 feels lighter and better balanced. It no longer feels like holding a small brick when folded, and the hinge is much smoother — opening and closing it feels more natural, with almost no mechanical noise. You can tell Samsung has perfected the engineering.The inner display looks more balanced this time, with improved color calibration and higher brightness across the panel. The crease is still visible if you look for it, but it’s definitely shallower than before. The outer screen’s new aspect ratio also makes daily use friendlier — messaging and scrolling feel more like a regular smartphone.
Overall, the Galaxy Z Fold 7 feels like a futuristic tool that’s finally practical. It’s perfect for productivity-focused users or anyone who loves trying new form factors. But if you just want a solid flagship phone, the Galaxy S series still makes more sense.
Overall, the Galaxy Z Fold 7 feels like a futuristic tool that’s finally practical. It’s perfect for productivity-focused users or anyone who loves trying new form factors. But if you just want a solid flagship phone, the Galaxy S series still makes more sense.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The amazing Galaxy
on November 24, 2025
Posted by: Scalzo90
[This review was collected as part of a promotion.] I will admit, in the past I have had my doubts about Samsung. Starting really from the 2022 models i have been more and more impressed. A.I is the best thing coming out right now, and there is so much competition around A.I.. some phones do ok. But the Galaxy is miles ahead ANY competition in that arena, and it truly makes the phone fully enjoyable.
And then I can go on and on for days about the amazing display. It's the best part of the phone, your constantly looking at it. This phone has the best display i have EVER seen by far. And then we have the cameras, 8k video recording.. amazing 4k footage.. the pictures are so crisp in the night and daytime. I could go on and on about the features on this phone. It takes not even a full second to get on apps/websites, anything. And this phone can make your life easier and it does. That is the samsung way!.
And then I can go on and on for days about the amazing display. It's the best part of the phone, your constantly looking at it. This phone has the best display i have EVER seen by far. And then we have the cameras, 8k video recording.. amazing 4k footage.. the pictures are so crisp in the night and daytime. I could go on and on about the features on this phone. It takes not even a full second to get on apps/websites, anything. And this phone can make your life easier and it does. That is the samsung way!.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sachin
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
Best fold ever, inhand fell was awesome for this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 25, 2025
Hi Sachin,
Short and powerful! Just like the Galaxy Z Fold7 experience! The in-hand feel and smooth, seamless design make it stand out in the foldable world. We’re excited to know it’s giving you that wow factor every time you open it. Thank you for taking the time to share your experience. We appreciate you making Samsung your go-to choice.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Short and powerful! Just like the Galaxy Z Fold7 experience! The in-hand feel and smooth, seamless design make it stand out in the foldable world. We’re excited to know it’s giving you that wow factor every time you open it. Thank you for taking the time to share your experience. We appreciate you making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
sleek phone
on December 7, 2025
Posted by: navywife
[This review was collected as part of a promotion.] Nice sleek phone. light. long battery life. great brand
Value
5
Written by a customer while visiting Samsung US
Posted by: Rafay
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very good phone really loving it size and screen very much suitable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US