Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5
Galaxy Fold 7 – Worth the Upgrade? My Honest Take
on December 23, 2025
Posted by: Pierre Palo
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
I loved my Fold 6, and I genuinely hesitated to upgrade. This wasn’t a “must-upgrade” year on paper. But after using the Fold 7, I can say clearly: this is a meaningful upgrade, especially if you value comfort and fluidity.
First, the weight reduction is massive. This is the single biggest difference. The Fold 7 feels dramatically lighter in the hand, and that changes the entire daily experience. If you’ve ever felt foldables were just a bit too heavy, this alone might justify the upgrade.
The phone is also noticeably faster. It’s not night-and-day in raw speed, but everything feels smoother and more effortless. App switching, multitasking, and animations flow better — and yes, the jump from 12 GB to 16 GB of RAM is palpable. Things just move more easily. There’s less friction everywhere.
The slightly larger outer display also matters more than spec sheets suggest. Going from 6.3 inches to 6.5 inches doesn’t sound huge, but in daily use, it absolutely is. The cover screen feels more usable, more “normal,” and more comfortable for quick interactions.
I do miss the S Pen support, but honestly, it’s not a deal-breaker. I didn’t use it often — it’s more about knowing the option was there. For me, the tradeoff was worth it given how much lighter and more refined the phone feels.
Bottom Line
If you loved the Fold 6 and are on the fence:
If weight matters to you, upgrade — no question.
If you value smoothness, multitasking, and overall ease, the Fold 7 delivers.
And if you can afford it, I’d recommend the upgrade 100%.
This is one of those upgrades that doesn’t scream at you on day one — it just makes everything easier, lighter, and better every time you pick it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amanda
from Louisville, NY
Expertise:Intermediate
Verified Purchase:Yes
I first got the 25, I like a bigger screen, but didn't want the line of the fold. Then I saw a flip and the line wasn't noticeable, so I traded my 25 and went with the fold. I do not regret it! Honestly the fold crease is barely noticeable, and the transition from fold to unfold is smooth. The screen colors are crisp and transitioning between aps is smooth.
I am honestly glad I took the leap and got the fold.
It's not thick like I thought it would be, and not extremely heavy.
Again it's small but mighty! Another knock outta the park for Samsung.
I am honestly glad I took the leap and got the fold.
It's not thick like I thought it would be, and not extremely heavy.
Again it's small but mighty! Another knock outta the park for Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nick
from Nyc
Verified Purchase:Yes
The phone is really good. Is slick and slim and smooth at tge same time
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: patallen8845
from Minoa, NY
Expertise:Intermediate
Verified Purchase:Yes
There have been significant improvements since our first phone (Galaxy Z-Fold 4). Phone is thinner and faster. Screen is crisper. Overall the phone is very responsive. Being able to get access a wider screen makes reading articles pleasant. All and all a wonderful phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jamie N
from Woodstock, GA
Expertise:Expert
Verified Purchase:Yes
Went from a Google Pixel 7 Pro to this device is like night and day. Samsung UI is great. Runs like butter. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Darko
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
The device works perfect and provides extraordinary service.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Abdi Hersi
from Washington State
Expertise:Expert
Verified Purchase:Yes
Battery could have been better, cameras, other than the main one should be better but overall, I think Samsung did good job, not perfect but I would say the ZF7 is better than any other foldable on the market right now.
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 31, 2025
How is it going, Abdi Hersi,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a new way to multitask, create, and consume content, and it’s great to see you appreciated Samsung's integration of these features. We know a good battery is essential. Optimizing battery life is key to ensuring your device works smoothly throughout the day. We encourage you to read our online article with tips on how to extend your battery life, so you stay powered all day. Your balanced feedback illustrates how features like performance, display, and form factor can outweigh potential tradeoffs for many users. We appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a new way to multitask, create, and consume content, and it’s great to see you appreciated Samsung's integration of these features. We know a good battery is essential. Optimizing battery life is key to ensuring your device works smoothly throughout the day. We encourage you to read our online article with tips on how to extend your battery life, so you stay powered all day. Your balanced feedback illustrates how features like performance, display, and form factor can outweigh potential tradeoffs for many users. We appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Leroy
from Suffolk, VA
Expertise:Expert
Verified Purchase:Yes
My fold 7 is amazing, and I haven't even scratched the surface of its capabilities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US