So happy I got my Dyson air wrap co-anda 2x , made my work easy on my curly and coily hair… never felt at ease straightening it up. Though I haven’t figured out how to turn it off 😅
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 27, 2026
Thank you for sharing your experience with the Dyson Airwrap Co-anda 2x! We're thrilled to hear that it has made styling your curly and coily hair easier and more enjoyable, and that you're feeling more confident when straightening your hair. Your feedback means a lot to us. Thank you for choosing Dyson and for being part of our community. We hope you continue to enjoy great styling results, and we're always here if you need any tips or assistance.
I’m so happy with this Dyson, however, the App doesn’t work in Dominican Republic. Is there a way for you guys to help me?
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 26, 2026
Thank you for your feedback; we’re thrilled you love your Dyson and appreciate you sharing your experience with the app in the Dominican Republic. We acknowledge this limitation and assure you your input is valued. For any query or performance issues, please contact us via live chat or phone, where our agents will be happy to assist you.
I bought this and had to return it. It doesn't live up to the hype. It leaves 3b hair frizzy and dry. With a round brush and blow dryer at a fraction of the cost, you can take your hair from wet to smooth. The Dyson takes it from wet to frizzy to frizzy/smooth.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, April 1, 2026
Hi! Thank you so much for sharing your feedback with us. We’re sorry to hear your current Dyson isn't the perfect fit, but we’d love to help you find the best match for your hair type. Please feel free to reach out via live chat or give us a call at 866-693-9766. Our team is here to help Monday through Friday from 8:00 a.m. to 8:00 p.m. CST, and Saturday from 9:00 a.m. to 6:00 p.m. CST. We look forward to helping you find the right solution!
Fantastic!!! Amazing product… Makes going to hair stylist come home.
Response from DysonBy Dyson Customer Service, March 31, 2026
Thank you so much for sharing your feedback with us. We are delighted to hear that you are enjoying your Dyson product and that it’s helping you achieve salon‑quality results at home. It’s always wonderful to know when our machines make a meaningful difference in someone’s routine. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist and ensure you continue to have the best experience with your Dyson tools.
I am returning the airwrap co-anda 2x because I needed a thicker round brush, but this one is not available, so it does not meet my needs.
Response from DysonBy Dyson Customer Service, March 29, 2026
Hello there, thank you for sharing your feedback. We are sorry to hear that the attachment you are looking for is not available. We understand how important it is to have an accessory of your choice. If you need assistance, please reach us via live chat or call support at 866-693-9766. Thank you!
The idea that a heat product actually is good for my hair.
Response from DysonBy Dyson Customer Service, February 24, 2026
Thank you for your thoughtful feedback. We are delighted to hear that our heat styling product has made a positive difference for your hair. At Dyson, we focus on creating technology that solves real problems, so your experience is very important to us. Your review motivates us to continue innovating for healthier hair and a better styling experience. Thank you for sharing your experience and for choosing Dyson.
I received this for Christmas. I love that I can control my cowlick after following a video. The style lasts. I've only used it a few times and Im sure I'll get better using it, but I'm impressed.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hello there, thank you for sharing your feedback—it’s fantastic to hear you’re already seeing great results with your new Dyson! Managing a cowlick can be tricky, so it’s brilliant that following a video helped you get it under control. The fact that your style lasts shows you’re on the right track. It’s completely normal to feel like you’re still learning. With a bit more practice, you’ll likely find even more ways to get the most out of your device. If you ever have questions or want tips, we're here to help. Enjoy styling—and thanks again for letting us know how you’re getting on!
Doesn’t make any noise and works at high altitudes unlike some other Dyson products (Airstrait). Very expensive!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello there, thank you for sharing your feedback with us. We’re glad to hear that your Dyson machine is performing well, operating quietly, and meeting your needs even at high altitudes. We understand your concern regarding the price, and we truly appreciate your investment and trust in Dyson. Our goal is to deliver technology that provides exceptional performance and durability, and it’s wonderful to know you’re experiencing those benefits.