Customer reviews from lg.com
LG - 6.3 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 20K BTU Power Burner - Black Stainless Steel
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
45
4 Stars
9
3 Stars
4
2 Stars
0
1 Star
4
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 20K BTU Power Burner - Black Stainless Steel
Customer Rating
1
Buyer beware!
on October 8, 2024
Posted by: Robc24
[This review was collected as part of a promotion.] Worst stove I have ever owned, electric panel and oven stopped working about a year and a half after I bought the stove new. Repair cost amount to the price of a new range. Appliance repairman advised against fixing it as he said another issue will ultimately come up with an LG stove based on his experience. Buyer beware!
Response from lg.comBy true, LG Digital Care Team, October 11, 2024
Hey Rob! We appreciate you sharing your experience with us. Nothing beats the joy of preparing delectable meals on your LG stove, especially when everything is functioning just right! It seems like your stove has been repaired, so that's awesome news. We're always here to support you at any time. If you have any questions or need assistance, reach out to us on social media @LGUSSupport with your contact information. We'll be happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Clean look
on December 15, 2024
Posted by: Ruben U
from Inglewood CA
My favorite thing about this oven is the Ultra heat it has, when I have to boil water for whatever we’re cooking, it’s heat it up in a few minutes.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LlNoone
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a retired engineer and have been around machinery my entire adult life and this LG Range is one of the finest kitchen essentials I have ever owned. When I first saw the amount of text in the instruction manual I thought what did I do, but after using the range it is so simple to operate and easy to maintain, it has enormous easy user features and looks great in my kitchen. I researched several brands before choosing LG and found the overall construction to be the best out there for a slide in range.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
After six month of having my gas range the burners started staining like if they were old and rusted.
Pros: Style/Design
Quality
3
Features
4
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, December 26, 2023
Hi there. Thank you for taking the time to leave us a review on your gas range. The cosmetics of this unit play a big important role in maintaining good quality and, especially, a good-looking appliance at your side at all times, and we'd like to ensure that your questions or concerns get answered by us! We recommend that you look at the owner's manual on page 55 for more information on how to properly maintain the cleaning of the grates and burners on this unit... ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Deficient Electrical
on October 3, 2024
Posted by: Robbie24
[This review was collected as part of a promotion.] I bought this stove about a year and a half ago and the electric panel and oven are not working anymore. Looked into repairing it but it was almost as expensive as the cost of a new range. Would not recommend this product to anyone
Response from lg.comBy true, LG Digital Care Team, October 7, 2024
Hey there! We truly wish your experience could have been better, and we hope that there's still time to explore options to get you back to enjoying your stove as soon as possible. Please send us a private message on social media to @LGUSSupport with your contact information, so that we can assist you. We're always here to support you. ^ Diego
Written by a customer while visiting lg.com
Posted by: Tonybar
from Florida
Verified Purchase:Yes
Very nice looking and made of good quality. Unfortunately I had an issue with a burner already and they had to replace the transformer .
Quality
3
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, June 30, 2022
We hate to hear this and thank you for providing your feedback.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Range!!!
on May 19, 2021
Posted by: Kmg2021
from Corona, CA
[This review was collected as part of a promotion.] I bought this range about 2 months ago and it is still working like a charm! I love the air fry feature on this oven. We weren’t sure about it at first but it works amazingly. We can air fry so many more wings at a time than a small air fryer can do. The burners heat up water with ease. Also the phone control feature is pretty useful as well. Not to mention this thing is a beauty! I have been babying it since we got it and using the self clean is a breeze! I highly recommend. Might be a little pricey but it’s worth it!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love this range. So many great features
on July 5, 2021
Posted by: AUNT ADY
from Ypsilanti, MI
[This review was collected as part of a promotion.] So happy with this purchase of this stove. Love the air fry technology. Easy to use. Very stylish.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com