Customer reviews from otterbox.com
OtterBox - Commuter Series Hard Shell for iPhone 17 Pro Max - Blue Sentiment
Average customer rating
3 out of 5
3
(21 Reviews)
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
9
4 Stars
0
3 Stars
1
2 Stars
5
1 Star
6
44%of customers recommend this product. 
(
7 out of 16
)
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Customer Reviews for OtterBox - Commuter Series Hard Shell for iPhone 17 Pro Max - Blue Sentiment
Customer Rating
5 out of 5
5
Stylish and Functional
on October 15, 2025
Posted by: Ellie G
Verified Purchase:Yes
I had the commuter series on my last version of the iPhone and loved it. I’m super clumsy and drop my phone all the time, but this case always kept it from getting damaged. I just got a new one for my new IPhone 17 Pro Max. I love the two toned purple color (looks great with the navy phone). Since it’s also the commuter series, I expect it to do an equally great job at protecting the new phone (so far so good!).
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
slips right out of your hand
on November 2, 2025
Posted by: Jonathan B
Verified Purchase:Yes
Case is not grippy at all, it slipped out of my hands once and when it fell it cracked my screen protector, did not protect my phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 3, 2025
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good case
on November 7, 2025
Posted by: Megan
Verified Purchase:Yes
Nice and true to photos. Tough case and buttons work well. Not too bulky but is thick
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Hot Otterbox!
on November 24, 2025
Posted by: Honey
Verified Purchase:Yes
Really like everything about my Otterbox except the mag safe charging? My phone gets extremely hot when using my direct contact mag safe charger through my Otterbox case on my IPhone 17PRO max phone?
Response from otterbox.comBy Customer ServiceNovember 18, 2025
Hello! We apologize about any confusion, but heat transfer is completely normal when using wireless charging via Qi2 and will not affect the performance of your device in normal circumstances.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Greatest phone case in the world
on December 19, 2025
Posted by: Anonymous
Verified Purchase:Yes
Overall an amazing feeling to the case worth it name
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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