I had the commuter series on my last version of the iPhone and loved it. I’m super clumsy and drop my phone all the time, but this case always kept it from getting damaged. I just got a new one for my new IPhone 17 Pro Max. I love the two toned purple color (looks great with the navy phone). Since it’s also the commuter series, I expect it to do an equally great job at protecting the new phone (so far so good!).
Case is not grippy at all, it slipped out of my hands once and when it fell it cracked my screen protector, did not protect my phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2025
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Really like everything about my Otterbox except the mag safe charging? My phone gets extremely hot when using my direct contact mag safe charger through my Otterbox case on my IPhone 17PRO max phone?
Response from otterbox.comBy Customer Service, November 18, 2025
Hello! We apologize about any confusion, but heat transfer is completely normal when using wireless charging via Qi2 and will not affect the performance of your device in normal circumstances.