Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for iPhone 17 Pro Max - Black
Average customer rating
3.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
14
4 Stars
4
3 Stars
3
2 Stars
6
1 Star
5
57%of customers recommend this product.
(
13 out of
23)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for iPhone 17 Pro Max - Black
Posted by: Michael Mims
Verified Purchase:Yes
Fits perfectly protects my phone and the design completes me 😁
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ARana
Verified Purchase:Yes
I like the case, and very nice and pretty. it is very simple and protective
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Disappointed
Verified Purchase:Yes
Terrible design. Who approves the RD on such a poorly designed item.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 12, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Love the graphic on the case. Offers same, sure Otterbox protection that my family loves.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Subpar product, for carrying the Otterbox name
on December 30, 2025
Posted by: UnoRedskinsFan
Verified Purchase:Yes
This product was much less than expected...returned
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 30, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Jeffrey
Verified Purchase:Yes
Amazing product and must have for your iPhone 17 pro
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Branden
Verified Purchase:Yes
Good for trades men doesn’t get dirty or hold grease comes off easy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maggie
Verified Purchase:Yes
Not the tight secure fit as on previous iPhones. Sides are mushy and exactly where the glass chipped.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 15, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com