Customer reviews from otterbox.com
OtterBox - Commuter Series Hard Shell for Apple iPhone 17 Pro - Grey Comfort
Average customer rating
4.4
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
23
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
22 out of
24)
Customer Reviews for OtterBox - Commuter Series Hard Shell for Apple iPhone 17 Pro - Grey Comfort
Posted by: Andy
Verified Purchase:Yes
I’ve used otter box with every new iPhone I’ve had. I have always loved them. Well I got the new iPhone 17 pro and of course I’m ordering an otter box. They did not yet have the defender series available for purchase. The only one they had was this commuter series. I took a chance on it since I needed a new case before using my new phone. This case seems to be very thin plastic and only has small amounts of rubber on the corners. The top, bottom, and back are all thin plastic. It is so slippery, it’s almost impossible to hold on to it. I’ve dropped it so many times already. Also you can’t prop it up against something on a table because it just slides out from the bottom. I really wish I would have held out for the defender case that I have always loved. I just can’t see how anyone could actually use this case practically. I had to add a strap to the back of it just to keep a good hold of it while using.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 16, 2025
Hello Andy! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Steffi
Verified Purchase:Yes
Doesn’t fit as tight as I would like it too. Love color
Written by a customer while visiting otterbox.com
Posted by: John Z
Verified Purchase:Yes
iPhone 17Pro on VPN and situations where VPN does not work with the phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jae S
Verified Purchase:Yes
The case works as described. I’ve dropped my phone several times without issue. The buttons function without hesitation. I really trust this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joe P
Verified Purchase:Yes
I have been using the Commuter Series cases for years and this version of the iPhone 17 Pro appears to be great case. The fit is perfect, allowing access to all the ports and buttons. The raised edges on the front and around the camera plateau on the back provide great protection for the screen and camera lenses when the phone is placed either up or down on a surface. The material of the case provides a solid grip but still allows the phone to by easily inserted/removed from a pocket. MagSafe charging also works without any issues.
Written by a customer while visiting otterbox.com
Posted by: J D Smith
Verified Purchase:Yes
This is my second, far a samsung earlier, now Iphone 17 pro
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rob Z
Verified Purchase:Yes
Good case, I wish there was more of the outer plastic on the sides near the top. (Above action and lock buttons). There is a lot of silicone that is not braced by the plastic, and tends to be easily pulled out from the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hugh
Verified Purchase:Yes
Works great, exactly what I wanted. I really like the port cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com