Customer reviews from otterbox.com
OtterBox - Commuter Series Hard Shell for iPhone 17 Pro - Grey Comfort
Average customer rating
4.4
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
27
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for OtterBox - Commuter Series Hard Shell for iPhone 17 Pro - Grey Comfort
Posted by: Henry
Verified Purchase:Yes
Great quality as always fits perfectly. No complaints
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Meach
Verified Purchase:Yes
Love the OtterBox cases and products. Have been using them since the iPhone 5. So there was no question when I ordered the 17Pro, I knew I was getting the Commuter Case and their Glass Screen Protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chevy05
Verified Purchase:Yes
I previously used a Commuter case on my 14 Pro and it did a great job in protecting the phone compared to the Apple case that allowed the screen to chip at a corner. I purchased a blue Commuter case and was pleasantly surprised that it covered the entire perimeter of the 17 Pro. I saw reviews of Commuter cases for previous phones in which the reviewers were complaining about a section being exposed. The 17 Pro has a redesigned camera plateau or whatever they call it. The Commuter case has a large open space in the middle of the plateau. I would loved to have seen the case have a slim bar of material between the three lens and the flash/sensor on the right side for extra protection. Online reports state that the paint is easily scratched on these aluminum frames. I have no scratches yet, but I have a holster on my belt to store my phone instead of my pockets.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andy
Verified Purchase:Yes
I’ve used otter box with every new iPhone I’ve had. I have always loved them. Well I got the new iPhone 17 pro and of course I’m ordering an otter box. They did not yet have the defender series available for purchase. The only one they had was this commuter series. I took a chance on it since I needed a new case before using my new phone. This case seems to be very thin plastic and only has small amounts of rubber on the corners. The top, bottom, and back are all thin plastic. It is so slippery, it’s almost impossible to hold on to it. I’ve dropped it so many times already. Also you can’t prop it up against something on a table because it just slides out from the bottom. I really wish I would have held out for the defender case that I have always loved. I just can’t see how anyone could actually use this case practically. I had to add a strap to the back of it just to keep a good hold of it while using.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 16, 2025
Hello Andy! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Steffi
Verified Purchase:Yes
Doesn’t fit as tight as I would like it too. Love color
Written by a customer while visiting otterbox.com
Posted by: John Z
Verified Purchase:Yes
iPhone 17Pro on VPN and situations where VPN does not work with the phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jae S
Verified Purchase:Yes
The case works as described. I’ve dropped my phone several times without issue. The buttons function without hesitation. I really trust this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joe P
Verified Purchase:Yes
I have been using the Commuter Series cases for years and this version of the iPhone 17 Pro appears to be great case. The fit is perfect, allowing access to all the ports and buttons. The raised edges on the front and around the camera plateau on the back provide great protection for the screen and camera lenses when the phone is placed either up or down on a surface. The material of the case provides a solid grip but still allows the phone to by easily inserted/removed from a pocket. MagSafe charging also works without any issues.
Written by a customer while visiting otterbox.com