Customer reviews from otterbox.com
OtterBox - Commuter Series Hard Shell for Apple iPhone 17 Pro - Black
Average customer rating
4.4
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
23
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
22 out of
24)
Customer Reviews for OtterBox - Commuter Series Hard Shell for Apple iPhone 17 Pro - Black
Posted by: Riley C
Verified Purchase:Yes
Case shipped super fast and showed up quick. It looked exactly as pictured and feels sturdy. After using it for a few days, I was disappointed to see the volume button already had a scratch on the rubber. There’s also a lot of small nooks around the camera button on the side of the case that seems to just trap gunk. I can’t tell if the button on the case is slightly set wrong, but there’s a gap on the side and around where the button sits that I can never keep clean.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I wish the hard shell covered more of the sides of the phone or the rubbery part was more rigid and tight against my phone. I just don't like how easily the sides separate from the phone when I put it in my pocket and such. It stretches out the case and makes damage from falls more likely.
Response from otterbox.comBy Customer Service, October 7, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1
Not happy with little info about not to be used
on November 21, 2025
Posted by: SPEEDYJAKE
Verified Purchase:Yes
Not happy with little info about not to be used with holster
Response from otterbox.comBy Customer Service, November 21, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: DSNCON
Verified Purchase:Yes
The commuter series ROCKS, perfect mix of mil-spec protection, usability, and good looks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike M
Verified Purchase:Yes
Easy to use and put on phone. Use otter boxes on all my phones
Written by a customer while visiting otterbox.com
Posted by: JWL371
Verified Purchase:Yes
Case arrived day before phone did- fit perfectly and provides great protection without adding much bulk. I have not had any issues at all thus far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barry F
Verified Purchase:Yes
Otterbox always the best choice. I have been using Otterbox for years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Teachtoshop
Verified Purchase:Yes
Awesome case as usual! I have always used Otterbox and have never had a broken phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com