Customer reviews from Garmin
Garmin - Venu X1 GPS Smartwatch 51 mm Fiber-reinforced polymer - Moss with Titanium Caseback - (2025)
Average customer rating
4.2
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
83
4 Stars
26
3 Stars
15
2 Stars
8
1 Star
8
Customer Reviews for Garmin - Venu X1 GPS Smartwatch 51 mm Fiber-reinforced polymer - Moss with Titanium Caseback - (2025)
Customer Rating
3
Got it’s Up and Down
on August 9, 2025
Posted by: R00ty
Good watch, but communication with WiFi or phone is frustrating and the nylon strap is too small. I have to take the strap out of its turn over socket to take the watch off and putting on takes frustrating time
Written by a customer while visiting Garmin
Customer Rating
3
Not what I expected.
on August 6, 2025
Posted by: DShonG
I purchased the Garmin Venue X1 with high expectations, as I am a big fan of Garmin watches and compare them favorably to the Apple Ultra 2. I was excited about the release of the Venue X1. Upon receiving it, I found it was very well packaged, charged, and ready to go. There are several things I love about the Venue X1, including the clarity and size of the screen, as well as its overall lightweight design. However, I was disappointed with the quality; the watch felt inexpensive, especially given its price. As someone who can be clumsy, I often check my Venue X1 to see if I've accidentally damaged it. I questioned its durability. Ultimately, I returned the Venue X1 and went back to my Garmin D2 Mach Pro. I hope that future versions of the Venue X1 will address the issues I've mentioned, which I know have been shared by other customers as well.
Written by a customer while visiting Garmin
Customer Rating
3
Gorgeous screen; not user friendly
on August 4, 2025
Posted by: ernie123
I love the screen. It's the best Garmin watch screen they've ever made. There are only two buttons. It should have at least two more. Two total is nowhere near enough. It makes everything difficult to do on the watch.
Response from GarminBy Garmin, Care, August 5, 2025
Thank you for the feedback! I've linked a getting started with your Venu X1 article and videos below.
http://ms.spr.ly/6422sMbao
You can also contact our product support team Monday through Friday 7a-7p CST at 800-800-1020 for further support.
-Garmin
http://ms.spr.ly/6422sMbao
You can also contact our product support team Monday through Friday 7a-7p CST at 800-800-1020 for further support.
-Garmin
Written by a customer while visiting Garmin
Customer Rating
1
Second day with the watch and it’s unusable
on July 28, 2025
Posted by: IvanK
Second day since I’m owner of the watch and it started freezing and rebooting constantly when trying to use it. Tried resetting it to factory settings and the watch got into reboot loop that can’t tackle!
Written by a customer while visiting Garmin