Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,261 Reviews)
Rating breakdown 4,261 reviews
5 Stars
3,597
4 Stars
480
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product.
(
455 out of
517)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
3
It's ok let's try something new
on November 16, 2025
Posted by: Bella44
[This review was collected as part of a promotion.] 🫠something to look though got to see what this pho
ne. Is about
ne. Is about
Value
3
Response from Samsung USBy R&R, November 17, 2025
Hiya Bella44,
Thanks for trying out the Galaxy Z Fold7! We love hearing from users who enjoy exploring new and innovative technology. The Z Fold7 is designed to blend phone and tablet functionalities, providing flexibility for both productivity and entertainment within one sleek device. As Galaxy AI continues to advance, Fold users will gain even more features that simplify everyday tasks and boost creativity. It’s inspiring to see your openness to new tech; you’re experiencing the future of mobile devices firsthand. We appreciate your positive review and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
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Thanks for trying out the Galaxy Z Fold7! We love hearing from users who enjoy exploring new and innovative technology. The Z Fold7 is designed to blend phone and tablet functionalities, providing flexibility for both productivity and entertainment within one sleek device. As Galaxy AI continues to advance, Fold users will gain even more features that simplify everyday tasks and boost creativity. It’s inspiring to see your openness to new tech; you’re experiencing the future of mobile devices firsthand. We appreciate your positive review and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The most notorious difference is the weight! Wow
on November 17, 2025
Posted by: Garcoma
[This review was collected as part of a promotion.] Im a samsung user since 2016 and I see it for work more than pictures, i had the fold 6 and i was very happy as all the features were convenient, works perfectly and screen size combined with the pen allows me to keep my notes and even more in a perfect and efficient way, however I aleays feel it was too heavy, now I upgrade it to the fold 7 and it is just simply perfect, plus of course almost all features were upgraded too, important to say my wife also appreciate the camera and now I the official camera man whenever we go out 😅
Value
5
Written by a customer while visiting Samsung US
Posted by: victor
from md
Expertise:Intermediate
Verified Purchase:Yes
this is my seconds fold and the phone feels lighter without losing the screen size, it's great
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hola victor,
Thank you for sharing your experience with your second Galaxy Z Fold7. It’s wonderful to hear how much you’re enjoying the lighter feel while still having that full, immersive screen. That combination of portability and power is exactly what makes the Fold7 such a standout device. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your experience with your second Galaxy Z Fold7. It’s wonderful to hear how much you’re enjoying the lighter feel while still having that full, immersive screen. That combination of portability and power is exactly what makes the Fold7 such a standout device. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Not my first foldable, but my first Samsung
on November 19, 2025
Posted by: Jose
from Texas
Expertise:Expert
Verified Purchase:Yes
I have some experience with a foldable. I moved from a OnePlus Open to a Samsung Fold 7. I was happy with my previous device, but I'm even happier with this one! The performance, the app compatibility, the media consumption, gaming, the cameras, are all fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hola Jose,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear that its performance, gaming, media, and cameras are surpassing your previous foldable. The Z Fold7 was built to seamlessly and flexibly combine all these features, and your feedback shows where it truly shines. We’re glad to have you as part of the Samsung family.
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear that its performance, gaming, media, and cameras are surpassing your previous foldable. The Z Fold7 was built to seamlessly and flexibly combine all these features, and your feedback shows where it truly shines. We’re glad to have you as part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Amazing phone
from Toledo
Expertise:Intermediate
Verified Purchase:Yes
This phone is amazing I love all the capabilities. The camera is phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 20, 2025
Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
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Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gerri
Expertise:Intermediate
Verified Purchase:Yes
Purchasing was so easy. The return of my trade in was very simple and fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally, It’s a Normal Phone (that folds)
on November 20, 2025
Posted by: DeeFold
[This review was collected as part of a promotion.] Seriously, forget everything you thought you knew about foldable phones. The Z Fold 7 isn’t just an iteration; it’s the moment Samsung finally nailed the form factor.
The single biggest change—and the one that instantly converts skeptics—is how unbelievably thin and light this thing is. It’s thinner than some of the slab phones I’ve used recently and barely heavier. Picking it up, it doesn't feel like a brick, or a gadget that's going to annoyingly bulge in your pocket. When it's folded, the cover screen is finally wide enough to type on easily, scroll through Instagram without squinting, and actually use one-handed without feeling like you're holding a remote control. It’s finally a great phone when folded.
But then you open it up, and that massive, beautiful 8-inch inner display just blows your mind all over again. The multitasking capabilities are just unmatched. Being able to have my email, a web browser, and my notes app open all at once on that canvas fundamentally changes how I work and consume media. It’s like carrying a pocket-sized tablet that disappears when you don't need it.
And let’s talk camera. They finally gave the Fold the respect it deserves, bringing in that flagship-level 200MP main sensor. Now you don't have to compromise on photography just because you want a foldable. The photos are sharp, the colors pop, and the improved AI processing makes everything look great, even in tricky light.
This isn't just a folding phone anymore—it's a top-tier flagship!
The single biggest change—and the one that instantly converts skeptics—is how unbelievably thin and light this thing is. It’s thinner than some of the slab phones I’ve used recently and barely heavier. Picking it up, it doesn't feel like a brick, or a gadget that's going to annoyingly bulge in your pocket. When it's folded, the cover screen is finally wide enough to type on easily, scroll through Instagram without squinting, and actually use one-handed without feeling like you're holding a remote control. It’s finally a great phone when folded.
But then you open it up, and that massive, beautiful 8-inch inner display just blows your mind all over again. The multitasking capabilities are just unmatched. Being able to have my email, a web browser, and my notes app open all at once on that canvas fundamentally changes how I work and consume media. It’s like carrying a pocket-sized tablet that disappears when you don't need it.
And let’s talk camera. They finally gave the Fold the respect it deserves, bringing in that flagship-level 200MP main sensor. Now you don't have to compromise on photography just because you want a foldable. The photos are sharp, the colors pop, and the improved AI processing makes everything look great, even in tricky light.
This isn't just a folding phone anymore—it's a top-tier flagship!
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
from NJ
Expertise:Expert
Verified Purchase:Yes
As expected, God Samsung! The satisfaction is top-notch, and I think their technology is so good it feels like they beat it out of aliens. It’s the most complete device in every aspect, but it’s a bit disappointing that it doesn’t have the S Pen.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US