Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,261 Reviews)
88%of customers recommend this product.
(
455 out of
517)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
1
The hinge is broken. Terrible device.
on November 7, 2025
Posted by: Hessam
[This review was collected as part of a promotion.] When I unfold the device, there is a strange sound coming from the screen
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hello Hessam,
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Samsung fan
from In my skin
Expertise:Expert
Verified Purchase:Yes
Great phone for now. I hope the screen last longer than my fold 5. 6 months in the center screen develope a crack.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dave
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
Phone is great, very thin and light. However, it gets warms and the camera lens makes the phone wobble when laying flat
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The AI is definitely a game changer
on November 9, 2025
Posted by: icecream2052
[This review was collected as part of a promotion.] Usefulness of AI on the business level is superior, used all aspects of it from translating, image editing to searching. Extremely useful and the openess for multitasking superior, had more than 7 apps open running. Excellent craftsmanship and ui.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike Sapir
from Hawaii
Expertise:Beginner
Verified Purchase:Yes
I love and enjoy every minute I use it
You still miss the pen
You still miss the pen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on November 10, 2025
Posted by: Chillinrican
[This review was collected as part of a promotion.] The Fold 7 is an amazing product. I can can not only use it for work but i can watch anime on crunchyroll and hidive with no issues. The expanded screen work flawless with all my apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazingly thin phone
on November 10, 2025
Posted by: Cooper
[This review was collected as part of a promotion.] This device boasts an impressively slim profile, making it exceptionally comfortable to handle. Its design ensures it is perfectly suited for daily operations and consistent usage. The ergonomic build contributes to a pleasant user experience throughout the day. Furthermore, its thinness does not compromise its functionality for everyday tasks. It is a highly practical choice for individuals seeking a sleek yet capable mobile phone. Galaxy AI is top tier.
Value
4
Response from Samsung USBy R&R, November 13, 2025
Hey Cooper,
Thank you for sharing such a thoughtful review of the Galaxy Z Fold7. You highlighted something many Fold fans appreciate — how incredibly slim and comfortable this device feels in the hand. That sleek profile really makes everyday use smooth and effortless, especially when switching between tasks. It’s great to hear how the design supports your workflow and how the Z Fold7 fits into your day with consistent performance. Galaxy AI and the redesigned hinge work together to provide that polished, premium experience you described, and your review really demonstrates how it performs in real use. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing such a thoughtful review of the Galaxy Z Fold7. You highlighted something many Fold fans appreciate — how incredibly slim and comfortable this device feels in the hand. That sleek profile really makes everyday use smooth and effortless, especially when switching between tasks. It’s great to hear how the design supports your workflow and how the Z Fold7 fits into your day with consistent performance. Galaxy AI and the redesigned hinge work together to provide that polished, premium experience you described, and your review really demonstrates how it performs in real use. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 11, 2025
Posted by: Deedings16
[This review was collected as part of a promotion.] It's very easy to multi-task and the graphics are amazing.
Value
5
Written by a customer while visiting Samsung US