Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,801 Reviews)
Rating breakdown 7,801 reviews
5 Stars
6,384
4 Stars
1,049
3 Stars
207
2 Stars
57
1 Star
104
86%of customers recommend this product.
(
653 out of
758)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
3
The product has a great features but..
on October 12, 2026
Posted by: Ker101
[This review was collected as part of a promotion.] The only concer for me... if you write a text message using only firdt screen...Traducción al inglés:is a bug problem because the keyboard on the screen is so narrow that your fingers hit any key and you end up making typing mistakes
Value
3
Response from Samsung USBy R&R, October 13, 2026
Hey there SuperFly,
Thank you for sharing your experience with the Galaxy Z Fold7. Its large 8-inch main display, powerful Snapdragon processor, and 200MP camera make it a versatile device for both productivity and entertainment. We understand that typing on the narrower cover screen can sometimes lead to accidental keystrokes. To enhance your typing experience, you can adjust the keyboard size and layout in the Samsung Keyboard settings, which may make it more comfortable to use on the cover display. Please see the resource linked below to learn more. We appreciate your feedback and hope you continue to explore all the features your Galaxy Z Fold7 has to offer. Thank you for choosing Samsung.
Adjust keyboard settings on your Galaxy phone or tablet
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7. Its large 8-inch main display, powerful Snapdragon processor, and 200MP camera make it a versatile device for both productivity and entertainment. We understand that typing on the narrower cover screen can sometimes lead to accidental keystrokes. To enhance your typing experience, you can adjust the keyboard size and layout in the Samsung Keyboard settings, which may make it more comfortable to use on the cover display. Please see the resource linked below to learn more. We appreciate your feedback and hope you continue to explore all the features your Galaxy Z Fold7 has to offer. Thank you for choosing Samsung.
Adjust keyboard settings on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Z-Fold 7...Samsung Wins Big!!
on October 12, 2026
Posted by: Love4Samsung
[This review was collected as part of a promotion.] My family and I are Samsung loyalists and we have been for more than 10+ years. So, while watching one of many of our favorite binge-watched K-dramas, seeing this new, super awesome-looking phone with a wide foldable screen, I was completely sold! Not only had I chose to buy a Z-Fold 7 promptly...so too did my husband and daughter! It's Samsung everytime. The phone's features are amazing. If you are a multi-tasker, you can have multiple apps open across the screen simultaneously. I regularly have 2-3 open at the same time. But you can also 'float' one or two others, at the same time too. Best of all, you can save the multi-app layout to the edge panel for quick access for routine use. I have 3 saved to mine. I love the new location and ease of the biometric sign-in function, the seamless connecting/switching to and between my Samsung Galaxy Buds4 Pro and Galaxy Buds2 Pro earbuds. Plus, a cool little secret that some may not know, you can charge your buds right on the back of your phone too! As with all of our Samsung products, we always love the aesthetics, cool gadgetry, and advanced features/functions. I once thought that I would never give up on a competing, well-known proprietary brand's products. But now, I much prefer the fluidity and universality of Samsung devices. They really make remarkable products. But, I rated it 4-stars/5-stars because it's sometimes frustratingly glitchy, after One UI updates. Often requiring re-customizing several desired functions/features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down best phone
on October 11, 2026
Posted by: DvRakkasan
[This review was collected as part of a promotion.] Ive had the fold since fold5, the fold7 is by far the best. Its half the thickness as the fold5 and probably half the weight. The screen size and resolution just cant be beat. And that screen size sure comes in handy for emails, picture and video editing and if you're a gamer....man I just cant beat that drum hard enough, this phone is the best, hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Can't do without my Zfold, however I need my pen b
on October 11, 2026
Posted by: Ogbeni31
[This review was collected as part of a promotion.] I chose the zfold for it's versatility since the zfold 3 for best of work and personal S pen, teams call, office applications and multi-tasking.
I do however, wished the compromise for making it lighter hasn't taken away it's possibilities.
2 things I wish the Zfold has. The camera features of the ultra slab phones as well as bringing back the spen with Bluetooth.
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hi Ogbeni31,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Samsung Galaxy Z Fold series
on October 11, 2026
Posted by: Zion73
[This review was collected as part of a promotion.] I chose the samsung galaxy z fold series after the note was discontinued. That was the best decision I could have made. The fold is the easy-to-use and it gives me more room on my keyboard for typing. I'm able to open multiple apps on the screen and multi-task, like pay bills and watch TV on the fold at the same time and no issues. I love this thing. Not to mention if the fold is connected to a TV or monitor it turns into a PC. It doesn't matter what I do on this platform... pictures, videos, movies, games, completing documents, you name it. Its an absolute pleasure to use this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Title: Excellent Foldable Phone
on October 11, 2026
Posted by: Amedate
[This review was collected as part of a promotion.] I’ve been very happy with the Galaxy Z Fold7. The large inner display is great for multitasking, watching videos, reading, and everyday use. The phone feels premium, the performance is fast and smooth, and the cameras are very good. I also really like how practical the outer screen is when I don’t need to unfold the phone. Overall, it’s a powerful and versatile device that has been a great experience to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best folding phone
on October 11, 2026
Posted by: Max741
[This review was collected as part of a promotion.] I've always been interested in the Samsung Z Fold products. I've tried the first, the second, the third, and the fourth, but there was always some compromise between the small screen and the big screen, the thickness of the device, the fragility of the device, and the care of the device.
The Fold 7 was genuinely the first generation of the Z Fold that I liked, where the front screen was big enough to use as a normal phone, and the big screen was enough to consume media on the go. I think it's the perfect medium between phone and tablet. I chose it because it strikes that balance beautifully, especially because it's thin and light when it's folded, that is very impressive.
The only drawback to this is the battery life, which isn't terrible. Fast charging makes it livable, but if I could get better battery life on a single charge, then this would be the perfect device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger front screen is everything
on October 10, 2026
Posted by: Fentfold7
[This review was collected as part of a promotion.] I chose to upgrade to the Z Fold 7 despite my Fold 6 being fairly new at the time because the wider front screen is much better than the narrow ones of old. Typing is easier and I find myself unfolding the phone less. That said, the inner screen remains as useful as ever for multitasking: respond to an email while referencing another document, have your meeting on one side of the phone with presentation slides on the other, or just have like 3 media apps running on the big screen for ultimate brainrot. It's hard to go back to a traditional smartphone when you've experienced the multitude if things on a folding phone.
That said, the one thing the Z fold can improve on is battery life. I know it's thin and powers twice the screen real estate but boy, does it guzzle battery power.
Value
5
Written by a customer while visiting Samsung US