Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,767 Reviews)
Open Ratings Snapshot
Rating breakdown 5,767 reviews
5 Stars
4,783
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product. 
(
640 out of 734
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
the folding screen is amazing
on April 27, 2026
Posted by: ThatOneBiggie
[This review was collected as part of a promotion.] the galaxy ai really combines with the folding screen for the best productivity. it's the best phone I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on April 27, 2026
Posted by: NubianNomad
[This review was collected as part of a promotion.] Great phone love the additional screen space and the fact the phone is still extremely slim when folded!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on April 27, 2026
Posted by: Sugaloaf
[This review was collected as part of a promotion.] Love the Galaxy AI helps out a lot use my phone for streaming for work for games movies love the big screen just love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent Fold 7 phone
on April 27, 2026
Posted by: Efraes
[This review was collected as part of a promotion.] This is my far the best phone i ever had to take picture and see videos all together
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on April 27, 2026
Posted by: Mandy45
[This review was collected as part of a promotion.] Contrary to common perception, the foldable display maintains optimal viewing quality, and it also facilitates excellent photographic capabilities and an immersive gaming experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome
on April 27, 2026
Posted by: Jaimpe
[This review was collected as part of a promotion.] Too a chance on this and boy am I gad I did. This phone is nice as is. But when you open it up it takes it to another level I was nt execting
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good product. Needs a lot of basic improvements.
on April 27, 2026
Posted by: TheFirstMan
[This review was collected as part of a promotion.] Screen/s are too dim. Hard to see them in the sun. Even on full brightness.
Speaker is too low. Can hardly hear low talking individuals when speaker is enabled. Same with music.
When I open the camera, more often than not it shakes and I have to hit my phone for it to stop.
Chargers have to be in perfect condition or they will take 3 hours to charge the phone.
Wireless charging is almost impossible with a case on, due to the exaggerated camera bump.
Apps do not update as frequently as they need to, which leaves many bugs left unattended.
Camera should have a much better Macro option. As of now, theres none. And you can't really get too close to the subject, or the camera will not focus.
The large screen is a great experience. And the phone itself is fun. But the aforementioned details do make one question if they made the right purchase.
Value
3 out of 5
3
Response from Samsung USBy R&RApril 29, 2026
Hello TheFirstMan,
You highlighted many thoughtful details. The Z Fold7 series focuses on providing a large, immersive display and versatility, so it's great to hear that the screen experience stands out. With ongoing updates, the features and performance continue to improve to align with your usage. Your insights help us understand how users are interacting with their devices, which in turn aids us in designing future innovations. We value your feedback, and we appreciate you making Samsung a part of your daily routine. Thank you!
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Fold yet
on April 27, 2026
Posted by: UncleBelvis
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a masterclass in engineering, finally delivering on the dream of a foldable that feels like a flagship without the asterisks. After spending some time with it, it's clear that Samsung didn't just iterate; they refined this device into a "no-compromise" powerhouse.
The first thing you notice is the silhouette. At just 8.9mm thin when folded, it actually feels like a standard smartphone in your pocket. The move to Advanced Armor Aluminum and a Titanium plate under the display makes it feel incredibly rigid despite its weight loss. The hinge is smoother than ever, and the crease on that massive 8-inch inner display has been minimized to the point of being nearly invisible during daily use.
The real star of the show is how Galaxy AI has been woven into the fabric of the software. It’s no longer just a collection of cool tricks; it’s a productivity engine optimized for the Fold’s unique form factor.
Creative Studio & Photo Assist: With the new 200MP main sensor (borrowed from the Ultra line), your raw data is incredible, but Galaxy AI takes it further. Using Photo Assist on the large inner screen to move or erase objects feels magical.
The Galaxy Z Fold 7 is the first fold that doesn't ask you to choose between a "cool" hinge and a "great" camera or "good" battery life. It gives you all of it. With its refined hardware and the seamless integration of Galaxy AI, it isn’t just the best foldable on the market—it’s one of the best phones. Period.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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