Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,769 Reviews)
Rating breakdown 5,769 reviews
5 Stars
4,785
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5
Best foldable on the market!
on April 18, 2026
Posted by: ZFoldGuy
[This review was collected as part of a promotion.] Galaxy ai is stellar and makes my phone so smart and helpful for me! I loved the streaming quality and the gaming on this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well I enjoyed playing video games that graphics
on April 19, 2026
Posted by: Jokerart
[This review was collected as part of a promotion.] With AAA helps me on getting information real quick and helps me schedule my week
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PHONE IS AWESOME!
on April 20, 2026
Posted by: Ladybusdriver9907
[This review was collected as part of a promotion.] Upgrading to this phone has been wonderful! I play a lot of games, listen to music and stream a lot of videos and the battery is excellent! The graphics EVERYTHING! Originally I was just going to do the ultra 25/26 because I had a 24 but this is waaayyyyy better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my zfold7
on April 20, 2026
Posted by: Dadsbuddy
[This review was collected as part of a promotion.] I love my ZFold7. The features are awesome. And AI Don't get any better,very heplful,and informative. I highly recommend . I'm still learning but with advanced AI,ITSMUCH EASIER.
THANK YOU SAMSUNG
THANK YOU SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the furniture is very good
on April 20, 2026
Posted by: Minesh
[This review was collected as part of a promotion.] I love this its very beautiful camera and screen money worth product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Rules
on April 20, 2026
Posted by: Kickinchicken95
[This review was collected as part of a promotion.] I like being able to have a regular phone as well as an tablet all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that can double as a gaming device.
on April 20, 2026
Posted by: Juandering
[This review was collected as part of a promotion.] The fold 7 is great, I obviously use it everyday to contact people and text, but when I have time in my hands I pull out my backbone controller to play multiple games remotely from my Xbox. The Galaxy AI helped me set it up correctly. The fact that I can unfold my phone for a bigger screen has helped my gaming experience. I set it up on the kickstand and sit back and enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but sad
on April 20, 2026
Posted by: Foldfan84
[This review was collected as part of a promotion.] The phone is great and the fold was a very useful tool when needed. Although I didn't over use or abuse the foldability the large screen has lost its ability as a touch screen and has a large black bar across the middle.
Value
3
Response from Samsung USBy R&R, April 21, 2026
Hi there Foldfan84,
Thank you for sharing your insights. The Galaxy Z Fold7 truly excels with its expansive display and flexible design, so it’s wonderful to hear that it has brought value to your daily life. The inner screen is designed for an immersive experience, and your feedback emphasizes how important that experience is over time.
If you're experiencing concerns with the touch functionality, have you tried resetting the device?
Please note that all Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also opt for additional coverage through Samsung Care+ for eligible devices, which offers extended protection and support.
Furthermore, we have partnered with uBreakiFix as an authorized repair location. You can schedule an appointment to have your device assessed. For more information about your options, please see the link below.
If you need further assistance, don’t hesitate to reach out to our Samsung Support Team. Thank you for your review, and we appreciate you being a part of the Galaxy journey. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights. The Galaxy Z Fold7 truly excels with its expansive display and flexible design, so it’s wonderful to hear that it has brought value to your daily life. The inner screen is designed for an immersive experience, and your feedback emphasizes how important that experience is over time.
If you're experiencing concerns with the touch functionality, have you tried resetting the device?
Please note that all Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also opt for additional coverage through Samsung Care+ for eligible devices, which offers extended protection and support.
Furthermore, we have partnered with uBreakiFix as an authorized repair location. You can schedule an appointment to have your device assessed. For more information about your options, please see the link below.
If you need further assistance, don’t hesitate to reach out to our Samsung Support Team. Thank you for your review, and we appreciate you being a part of the Galaxy journey. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US