Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,801 Reviews)
Open Ratings Snapshot
Rating breakdown 7,801 reviews
5 Stars
6,384
4 Stars
1,049
3 Stars
207
2 Stars
57
1 Star
104
86%of customers recommend this product. 
(
653 out of 758
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
they really improved the weight and size
on March 30, 2026
Posted by: phoneuser
[This review was collected as part of a promotion.] I love using this phone to play games and read books. The full screen helps with my bad eyes and the weight has improved since the old versions and doesn't hurt my wrist when holding it for long periods.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall, I love everything about my phone!
on March 30, 2026
Posted by: Linds55
[This review was collected as part of a promotion.] The Galaxy AI feature of amazing and super accurate!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never go back
on March 30, 2026
Posted by: LoveMyFold
[This review was collected as part of a promotion.] Love the fold. This is my third one and this time I bought one for my wife too. She loves hers too.
Galaxy AI helps her edit photos and helps me find files. The large display works great for both these jobs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awsome
on March 30, 2026
Posted by: Branko5
[This review was collected as part of a promotion.] I use my galaxy for everything especially the A i I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not what I expected.
on March 30, 2026
Posted by: Angelbev21
[This review was collected as part of a promotion.] I initially loved the device because of the huge screen and the Galaxy AI features. Coming from a Samsung S24 Utra, the transition was seamless, except for not being able to use an SPen on the big screen. I eventually got a huge stylus and that helped, because I love to use paint by number apps. Slowly certain features started getting on my nerves, like not being able to set the phone on a flat surface, except front screen down, which i hate to do. I eventually had to get a case for it. Also, it was a little hard to open, especially since I don't have nails to dig into the crack to open it up when answering the phone. And yes, I know, I didn't have to do it but the main screen is a little smaller than an S24 and, with my disability, I need the bigger screen. All these things are adjustments on my part. Overall, it was a seamless transition from the S24 to the Fold7, from transference of data, set up, ease of use concerning the software and, the cameras, for as much basis they stuck out from the frame of the phone, took great pictures. The hinge is super sturdy, so there are no worries there. After a month of use, I've settled in with it anfcan enjoying the experience!
Value
3 out of 5
3
Response from Samsung USBy R&R, March 31, 2026
Hello Angelbev21,
Thank you for sharing this detailed experience. The Galaxy Z Fold7 really shines with its immersive display and flexible design, and it’s great to hear the transition from your previous device felt smooth. The sturdy hinge and camera performance are definitely standout features, and it sounds like once everything settled in, it started to feel like home. We appreciate you sticking with it and sharing your journey. thank you for being a part of the Samsung ecosystem.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my device and what it does
on March 30, 2026
Posted by: Fold7owner93
[This review was collected as part of a promotion.] I love the way I cam have multiple wi dows open at once. It certainly makes life easier.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great phone it is really light
on March 30, 2026
Posted by: Poncho
[This review was collected as part of a promotion.] It is a great phone love how it fit in my hand and it work so great and the function on it is so amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z Fold 7
on March 30, 2026
Posted by: Betty797
[This review was collected as part of a promotion.] This is an amazing phone. Such great features, flawless screen and many additions.
The crisp look, slim, and not heavy at all. Woeking on this phone has its advantages esp using Galaxy AI. I could not be more pleased.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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