Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,295 Reviews)
Rating breakdown 4,295 reviews
5 Stars
3,622
4 Stars
485
3 Stars
98
2 Stars
23
1 Star
67
88%of customers recommend this product.
(
477 out of
540)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5
Iphone 15 Pro Max< Galaxy Z Fold 7
on August 10, 2025
Posted by: TIPTop
[This review was collected as part of a promotion.] Went from the iphone 15 pro max to the fold 7 & I love it su h a good choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on August 10, 2025
Posted by: Tatiana
[This review was collected as part of a promotion.] For me that's the best phone, I use to have Fold 4 and now I bought the Fold 7. I love it 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 10, 2025
Posted by: GalaxyUser123456
[This review was collected as part of a promotion.] This is my first venture back to Samsung after being a pixel user for years. Samsung hardware has always worked better then pixel. Samsung streams better to my Bluetooth in my car, and works better with my garmin watch.
The exterior screen is the perfect size. It's narrow but works great for my lady hands. I can use it like a normal phone. But then I open the interior screen and it's like using the perfect sized tablet. I can easily reach what I need (unlike a large tablet where I have to move my arm sometimes). Typing is also great on it. I use it mostly for gaming and scrolling, but it has come in extremely handy for using two apps at once. Most notibly a newsletter for my kid's school and filling in my calendar with dates from it.
I haven't used Galaxy AI w ton except for with the camera which it works very well for. The auto scene adjusts pictures very nicely.
Battery life is one thing for me that could be better. And I'd like the full set of cameras. But overall I love this phone and I don't know how I'll ever go without a foldable again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
mobile/tablet, love the Galaxy AI features
on August 10, 2025
Posted by: TechGuy
[This review was collected as part of a promotion.] Mobile/tablet, love the Galaxy AI features it's a little confusing coming from an iPhone but so many more options and features on the phone, lack of cases locally are a downside too but amazon has plenty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool concept
on August 10, 2025
Posted by: Notinlove
[This review was collected as part of a promotion.] I really want to like this phone more than I do. The design and layout is great. That is until you put it in a good secure case. A good case is very important to me, however after trying a few. All have added so much weight and bulk to the phone. As well as making the side keys difficult to use.
The battery on this thing drains very quickly and takes a very long time to charge. I tried magsafe and cord charging and both took a long time. I don't use my phone for work or anything but for pleasure and would expect my use to have a little longer battery life. Also having trouble staying connected to WiFi. The middle of the screen when unfolded touch isn't that great. Like I said in the beginning I really wanted to like it but I am not and thankfully I am still in the return time frame and will be going back to the Galaxy.
The battery on this thing drains very quickly and takes a very long time to charge. I tried magsafe and cord charging and both took a long time. I don't use my phone for work or anything but for pleasure and would expect my use to have a little longer battery life. Also having trouble staying connected to WiFi. The middle of the screen when unfolded touch isn't that great. Like I said in the beginning I really wanted to like it but I am not and thankfully I am still in the return time frame and will be going back to the Galaxy.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your honest thoughts about the Galaxy Z Fold7. Regarding your concern about the touch responsiveness when the device is unfolded, we recommend checking for any software updates, as these can enhance performance. Additionally, keeping your screen clean can significantly improve touch sensitivity. We also appreciate your input on the compatibility with cases. As far as the Wifi, we will be adding a link below to help you troubleshoot this. We strive to balance style and protection, and your feedback helps us understand user needs better. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further questions or need assistance with the touch responsiveness, please be sure to reach out to us at Samsung Support! We’re here to help ensure you have the best experience possible with your device. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
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https://www.samsung.com/us/support/troubleshoot/TSG10002018/
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Written by a customer while visiting Samsung US
Customer Rating
5
Blue magic
on August 10, 2025
Posted by: Abegeez
[This review was collected as part of a promotion.] I love this device. As I started to fill out this form on the robust screen, I couldn't resist opening up this massive 8 inch screen. This is a game changer because of the thin form factor. It is easy to use this device. I love Samsungs innovative products. They have cracked the code on making dope azz products. I came over from apple in 2017 and haven't looked back. Lifelong Samsung fan is so cliche but watching from afar in the early 2000s this company has been doing what Apple hasn't done...innovate!!! I also have an S25 ultra and I can't put either one down. I still carry an iPhone but it's strictly for communication with my 13 year old daughter. Keep doing the things that you're doing Samsung. Looking forward to the trifold phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on August 10, 2025
Posted by: Toni30
[This review was collected as part of a promotion.] I mostly use my device for work and personal use, I recently got it a few weeks ago and I totally like it, I use the multiple window to answer slack messages and view some emails, pretty useful and responds very well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on August 10, 2025
Posted by: Photorom3
[This review was collected as part of a promotion.] The overall build of the device from its sleek to the touch lightweight design so the intuitive software with galaxy AI implementation has made this device my daily driver. Recent switch from the iPhone 16 pro max and I doubt I'll ever be switching back to ios. I've had not one issue with this device and everything works so seamless. I was once trapped in the apple ecosystem but have found ways to make my fold 7, watch ultra work together with my Mac and iPad. As a photographer I will say the camera is pretty sharp and at times overly sharp but that is easily fixed via light room edits and the galaxy AI makes removing unwanted content out of the image super easy. Overall a solid device 10/10
Value
5
Written by a customer while visiting Samsung US