Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,787 Reviews)
Rating breakdown 5,787 reviews
5 Stars
4,801
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Posted by: Rgan
from New York
Expertise:Expert
Verified Purchase:Yes
Wish there's a button, that would open and close the fold. But, better than zfold6 in terms of thickness.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R, December 2, 2025
Hi Rgan,
We love receiving ideas from Fold fans, as you know firsthand, and we can learn from new perspectives. The Galaxy Z Fold7 emphasizes a slimmer, stronger design with a smooth open and close feel, and your suggestion for a dedicated control is a creative idea we will share with our product teams. Thank you for helping shape future innovation. We appreciate you being part of the Samsung ecosystem.
-Ty
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We love receiving ideas from Fold fans, as you know firsthand, and we can learn from new perspectives. The Galaxy Z Fold7 emphasizes a slimmer, stronger design with a smooth open and close feel, and your suggestion for a dedicated control is a creative idea we will share with our product teams. Thank you for helping shape future innovation. We appreciate you being part of the Samsung ecosystem.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Glad that I upgraded. Fold phones only gets better
on September 1, 2025
Posted by: James
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Phone is solid. Tight and Thin. Display is wonderful
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It really has some awesome features
on August 25, 2025
Posted by: FatMac52
from Richmond, Va
Expertise:Intermediate
The phone is a must buy. It's excellent for today.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: XAVIER
from Lakeland, FL
Expertise:Intermediate
Verified Purchase:Yes
It was an easy and rewarding experience. I got the new phone on time, transferred all the data and settings from the old phone to new one and returned the old phone using the given box. Happy with the way it went.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gladys
from SC
Expertise:Expert
Verified Purchase:Yes
Happy with my purchase. I was hesitant because of mixed reviews. I am very pleased with the phone. It's so light and easy to use. I bought a slim protective case and it fits like a glove.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hi Gladys,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the device exceeded expectations and provided a comfortable and intuitive experience. The Z Fold7 is designed to combine a lightweight feel with a large immersive display, making it simple to enjoy both folded and unfolded use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the device exceeded expectations and provided a comfortable and intuitive experience. The Z Fold7 is designed to combine a lightweight feel with a large immersive display, making it simple to enjoy both folded and unfolded use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Vamsi
from Memphis, TN
Expertise:Expert
Verified Purchase:Yes
The Z Fold 7 completely changed my view on Android phones. I can also do a lot of multitasking easily and quickly. The camera is crazy; I can do a lot of different things with it. For a person who wants to stand out in a group, this is the one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 5, 2026
Hi Vasmi,
Thank you for sharing your experience with the Galaxy Z Fold 7. The new design, along with the foldable display, makes multitasking feel natural. It also offers a unique look that sets it apart from traditional smartphones. Additionally, the powerful camera system and flexible screen make the Z Fold series a distinctive device within the Galaxy lineup. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold 7. The new design, along with the foldable display, makes multitasking feel natural. It also offers a unique look that sets it apart from traditional smartphones. Additionally, the powerful camera system and flexible screen make the Z Fold series a distinctive device within the Galaxy lineup. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this device!!
on September 30, 2025
Posted by: Vishal
[This review was collected as part of a promotion.] I absolutely love my new Samsung Fold 7.
I was using Fold 4 before... I was meaning to upgrade to five or six but the screen size was just not wide enough for any of those options and the phone was still bulky..
Z Fold 7 songs for both of these issues.. it is wide enough to be used by front screen alone as much as possible, and thin enough to not be bothersome at all.. in fact when you open the double screen it looks and feels so cool.
I absolutely love this device.
I was using Fold 4 before... I was meaning to upgrade to five or six but the screen size was just not wide enough for any of those options and the phone was still bulky..
Z Fold 7 songs for both of these issues.. it is wide enough to be used by front screen alone as much as possible, and thin enough to not be bothersome at all.. in fact when you open the double screen it looks and feels so cool.
I absolutely love this device.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ishaque
Expertise:Expert
Verified Purchase:Yes
It is a decent phone however I think it needs couple more years still. Some of the apps like Instagram and others look very zoomed in and it doesn't display things on the screen properly.
The resolution need to be fixed
The resolution need to be fixed
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, January 12, 2026
Hi Ishaque,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a unique design that supports multitasking, immersive viewing, and larger screen experiences. Your feedback about app scaling and visual display highlights the importance of software optimization in showcasing the innovative display features of foldable technology. The Samsung Galaxy Z Fold manages app scaling with built-in options available in Settings > Display > Full screen apps for adjusting ratio (16:9; 4:3). There are some methods you can try on your Galaxy Z Fold7 Cover screen to improve resolution. Please see our detailed online article linked below, which provides troubleshooting steps and tips to enhance scaling and app rendering. We appreciate your time in leaving a review. Thank you for being a Samsung customer.
Tips for using Galaxy Z Fold7 Cover screen and main screen
https://www.samsung.com/us/support/answer/ANS10006882/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a unique design that supports multitasking, immersive viewing, and larger screen experiences. Your feedback about app scaling and visual display highlights the importance of software optimization in showcasing the innovative display features of foldable technology. The Samsung Galaxy Z Fold manages app scaling with built-in options available in Settings > Display > Full screen apps for adjusting ratio (16:9; 4:3). There are some methods you can try on your Galaxy Z Fold7 Cover screen to improve resolution. Please see our detailed online article linked below, which provides troubleshooting steps and tips to enhance scaling and app rendering. We appreciate your time in leaving a review. Thank you for being a Samsung customer.
Tips for using Galaxy Z Fold7 Cover screen and main screen
https://www.samsung.com/us/support/answer/ANS10006882/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US