Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,769 Reviews)
Open Ratings Snapshot
Rating breakdown 5,769 reviews
5 Stars
4,785
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product. 
(
640 out of 734
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Best phone in my opinion, everything featured
on April 25, 2026
Posted by: 2711dlr
[This review was collected as part of a promotion.] Galaxy AI features a wonderful experience with an extra amount of intelligence. Galaxy games are extremely good no type of glitches or differential for the Galaxy products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Very good but could improve
on April 28, 2026
Posted by: Rlcbebo
[This review was collected as part of a promotion.] Although the Zfold 7 includes Galaxy AI features and all that, the battery part could improve - especially if youre thinking of using it up to 80% to protect it. It is a mix of having the option for a bigger screen with the downside of a little less power and camera quality. Not bad if you're not a gamer or use the camera a lot. Great for videos and series.
Value
3 out of 5
3
Response from Samsung USBy R&RApril 29, 2026
Hello Rlcbebo,
The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 5, 2026
Posted by: jcp01711
The Z7Fold is plain fantastic! The speed, the comfort, so many things to do with this phone. Best phone I've ever had. This was my dream phone, and I will have it for a long time. The camera is great. Front and back.
Response from Samsung USBy R&RMay 7, 2026
Hey there jcp01711,
We are glad to hear how much you're enjoying the Galaxy Z Fold7! The immersive display, powerful cameras, and smooth performance truly make the Fold experience unique. It's wonderful to know that this has become your dream phone. Thank you for sharing your enthusiasm with us, and thank you for choosing innovation with Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone ... but
on July 27, 2025
Posted by: JBird0813
[This review was collected as part of a promotion.] Galaxy AI works wonders on this phone. It's quick too. Cameras zoom is incredible.
However ... not crazy about the extended cameras since the camera is so thin it will not lay flat. Covers are available of course.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have great features and camera a must
on July 28, 2025
Posted by: Talk2much
[This review was collected as part of a promotion.] Galaxy Al is perfect for my familyvqnd how streaming the apps are awesome. The camera quality is so beautiful and clear and it have the best sound. Its easy to use and fun to play games on. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S Pen capability
on July 28, 2025
Posted by: Wayawaya
[This review was collected as part of a promotion.] I feel like samsung has forgotten the S Pen users this year. From removing the air action on the Samsung S 25 ultra and not having S Pen capability on the fold 7 was a major step back.
Please, next year we need something with S Pen capabilities.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 29, 2025
Thanks for reaching out to us, Wayawaya. We appreciate your honest feedback on the Galaxy Z Fold7! We understand that you are frustrated regarding the lack of an S Pen with this iteration of the Fold. The new design of the Z Fold7 is designed to be slimmer and lighter, which is one of the reasons the S Pen has been removed from the design. We value your insights as we continue to make improvements and changes in the future. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 28, 2025
Posted by: Thunder
[This review was collected as part of a promotion.] This is an excellent phone.. amazing speed.. awesome graphics..stunning sound quality.. the battery is long lasting and I'm honestly blown away by this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on July 29, 2025
Posted by: Wamkmo
[This review was collected as part of a promotion.] I am upgrading from the fold 5 to the fold 7. This new fold device has everything that's been missing from the older models like the new AI and thinner and lighter and has a bigger screens inner and outer and the cameras are still amazing and is great for gaming and vlogging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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