Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,801 Reviews)
Open Ratings Snapshot
Rating breakdown 7,801 reviews
5 Stars
6,384
4 Stars
1,049
3 Stars
207
2 Stars
57
1 Star
104
86%of customers recommend this product. 
(
653 out of 758
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
3 out of 5
3
Greatest features
on June 5, 2026
Posted by: Ricosu
[This review was collected as part of a promotion.] This is far the best and smartest phone ever...........
Value
3 out of 5
3
Response from Samsung USBy R&R, June 9, 2026
Hey there Ricosu,
Thank you for expressing your enthusiasm for the Galaxy Z Fold7. This device showcases some of Samsung's most innovative technology, featuring a unique design and powerful capabilities. It's great to hear how impressed you are with everything it can do. We appreciate your excitement and thank you for choosing Samsung as your preferred brand.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You already know what I am going to say
on June 5, 2026
Posted by: LeonardisSamsung
[This review was collected as part of a promotion.] Best equipment anyone can use any model any platform any device ill use it by Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
It's nice BUT
on June 5, 2026
Posted by: MRPW21
[This review was collected as part of a promotion.] I'm coming from a 22 ultra and this z7 is great when it's unfold but the front screen is very narrow compared to my ultra. Hate the finger print on the power button. Another issue was that my inner screen spontaneously quit working after 3 months and had to fight with Samsung to cover the warranty cause the techs said it was damaged when the only cosmetic it had was a crease in the inner screen. And they know it's a known issue. I'm thinking of trading it in for a new ultra. The Galaxy AI is awesome on this phone.
Value
2 out of 5
2
Response from Samsung USBy R&R, June 9, 2026
Hello MRPW21,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 offers a unique combination of innovation, productivity, and immersive entertainment. We understand your concerns regarding screen durability, and we’re glad to hear that you were able to get it repaired and are back on your folding journey. We love hearing from our users, especially those transitioning from a traditional smartphone design. Thank you for sharing your experience with the device, and we appreciate you making Samsung your go-to choice.
-Ty

Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I use my Z Fold7 everyday!
on June 5, 2026
Posted by: 2675CGALL0
[This review was collected as part of a promotion.] I use Galaxy AI feature for my photos editing, and it's very easy to use. I use my Z Fold7 everyday, all day until I go to bed. It replaces my tablet, my computer, and television (for the most part)! I'm constantly asked about it when I have it opened in public. I won’t go back to a single screen phone ever again (if I can help it).
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone upgrade ever!!
on June 5, 2026
Posted by: Coop92
[This review was collected as part of a promotion.] This pho e has phenomenal upgraded accessories . The camera features are incredible. The memory space is super exciting!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's easy to use
on June 5, 2026
Posted by: LennyBoy
[This review was collected as part of a promotion.] I use it to call, text, game, read emails; news; and books, paying bills, browsing the internet, and watching videos. Its pretty much my personal computer and the bigger iner screen helps viewing certain things as well. Galaxy AI dose help as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great form factor
on June 5, 2026
Posted by: Coolrescuer
[This review was collected as part of a promotion.] I like how apps integrated with phone, and ability to open multiple apps in one screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z fold7
on June 5, 2026
Posted by: Luvinlife
[This review was collected as part of a promotion.] So far I'm enjoying my new phone. It's slim and easy to see and use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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