Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5
My upgraxe
on August 23, 2025
Posted by: Mike
Love the new 7. Far better than my 5.. no more wave in the middle and much larger screen
Written by a customer while visiting Samsung US
Customer Rating
5
Foldable Phone Game-Changer
on August 24, 2025
Posted by: Oxxinator
[This review was collected as part of a promotion.] I've been a fold user since the Galaxy Fold 3 was released. With each iteration the phone slowly became more durable, usable, and feature rich. However, there has previously been no upgrade as amazing as the Z Fold 7. It's a combination of everything that makes a slab phone great paired with the amazing capabilities of a folding phone. The. Over screen is the perfect size, the weight and thinness of the phone is truly impressive. Then add in the huge inner screen and you have what I'd consider the perfect device for anything you need to do. Samsung hit a home run with this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold 7 is my favorite phone
on August 25, 2025
Posted by: LesterTM
from Sun City West, Az
Expertise:Intermediate
I've used Samsung products for years. My newest purchase, the newly acquired Z Fold 7, replaces a Galaxy S24U. I truly love this phone. I use the outside screen just as much as I do the twin inside screens. And the blue color of the phone is simply beautiful. People I show the phone to always comment on it..
This phone has so much functionality that I have to keep reminding myself of its features. The ability to have multiple screens running at the same time is super handy and very easily accomplished.
This phone has so much functionality that I have to keep reminding myself of its features. The ability to have multiple screens running at the same time is super handy and very easily accomplished.
I have a ton of fun showing many of its capabilities to friends and family. It would take me hours to show everything it can do, so I limit it to the features I regularly use. The one and only improvement I can think of would be charging time - which does seem slower than I'm used to.
All in all, I think this is my favorite phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NDKC
Verified Purchase:Yes
Great phone when update form Zfold 4. Feel better a lot
Written by a customer while visiting Samsung US
Posted by: Juno
from NC
Expertise:Expert
Verified Purchase:Yes
Great hardware, but there are too many software bugs and optimization is poor.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is good,but gets heated when using/charg
on August 28, 2025
Posted by: Hailegnaw
from Virginia, US
Expertise:Expert
Verified Purchase:Yes
The phone gets heated when usung or charging. Good
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback regarding the Galaxy Z Fold7, Hailegnaw. We want to reassure you that all Galaxy devices, whether it’s a phone, tablet, smartwatch, or earbuds, are designed to operate within a specific temperature range for optimal performance. It’s natural for devices to feel warm during use or while charging, and this usually doesn’t impact their lifespan or performance. If you notice your device getting particularly warm, we recommend using the guide linked below to help keep your devices at their normal operating temperature. Your satisfaction is important to us, and we appreciate your understanding. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to happen, please be sure to reach out to us at Samsung Support immediately so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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Written by a customer while visiting Samsung US
Posted by: Marcos A
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I am not sure how Samsung will out-do themselves next year. I love my new z Fold 7. It is true ya'll, most of us never used the s Pen. Now we have a bigger and thinner device with the cameras we longed for. Will we see a smaller offering with the same profile in the future? ;)
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Marcos! We're glad to know you love your new phone. We appreciate your feedback about the S Pen as well. While it remains a valuable part of the Galaxy lineup, our focus with this iteration was on delivering the lightest and thinnest Galaxy Z series experience. Our goal was to maximize portability, making it easier for you to take your device anywhere. As for the possibility of a smaller option in the future, we’re always exploring new opportunities, so stay tuned! Your insights motivate us to keep pushing forward. For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mike p
from California
Expertise:Intermediate
Verified Purchase:Yes
The phone is great, I wish the front was the same size as the s25 ultra, because some times is difficult to type or get a good view of anything, but other than that I'm happy with everything else,
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback on the Galaxy Z Fold7, Mike! We're glad to see that you're enjoying the phone overall. We noticed your concern about the front screen size not being as large as the S25 Ultra. The Galaxy Z Fold7 comes with several innovations that enhance the experience. The cover screen now measures 6.5 inches corner to corner, and when opened, the main screen expands to an impressive 8 inches. This wider ratio provides a better multitasking experience, and the 21:9 aspect ratio on the cover screen allows for more natural typing. We’re confident these improvements will make things easier for you. If you have any more questions or concerns, please reach out to us at Samsung Support. Kelvin
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Written by a customer while visiting Samsung US