Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5
Slim and sleek
on August 8, 2025
Posted by: Eddierob
[This review was collected as part of a promotion.] I just updated from a Z-Fold 4 to a Z-Fold 7. There are so many more new features! Notifications are relevant, alerting me to deliveries throughout the day. Preferences can be set so you receive just the notifications you truly want. I've been having more packages than usual delivered and this feature has been great. No more need to constantly check my emails ot texts to check their status.
Galaxy AI has been a huge time saver as well. No more need to read through oodles of reviews or comments to find the info I'm searching for, AI wil give a quick summary saving so much time. I've also had fun making Galaxy AI enhanced doodles and sending them to my kids for a laugh.
Z-Fold 7 is also a bit larger but thinner which I love because it's easier to hold.
Galaxy AI has been a huge time saver as well. No more need to read through oodles of reviews or comments to find the info I'm searching for, AI wil give a quick summary saving so much time. I've also had fun making Galaxy AI enhanced doodles and sending them to my kids for a laugh.
Z-Fold 7 is also a bit larger but thinner which I love because it's easier to hold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 8, 2025
Posted by: Imkassem
[This review was collected as part of a promotion.] I've started using Samsung phones from the 1st note and tried every version of the note either phone or tablets with S Pen, tried the fold 3 but wasn't a good experience, but now with the fold 7 and the galaxy Ai things are completely different, I'm using it as my daily driver now, of course I miss the S pen but still the phone is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is an excellent phone
on August 8, 2025
Posted by: Lychar
[This review was collected as part of a promotion.] Galaxy Ai is without the shadow of a doubt one of my best feature. It's like having a smart assistant 24/7, and who is always ready to help. I like to multitask with my phone. So the galaxy fold allows me just that , and more, with a bigger and better screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love The Phone
on August 9, 2025
Posted by: Mrhopper40
[This review was collected as part of a promotion.] The phone is amazing. But things that they have taken out of it are disappointing and things that they should have put in. The reduction in weight and thickness is absolutely phenomenal. Leaving out S-Pen and not increasing the battery size extremely disappointing. Now I have to carry my tablet so that I can write stuff down and fill out forms that I used to be able to do on my old z-folds. The battery life is low compared to the Z-Fold 6. That could be because of the AI. I use my phone a lot and I have to charge it during the daytime I'm unable to get through a full day.
I was concerned with the hinge but after using it for a day I have no more concern over that it opens up it snaps into place I can't bend it like I did the z-fold 6. The size of the screen on the inside is noticeably bigger it seems a little bit brighter. I can be outside in daylight sun directly on the screen and I can read it and see it very clearly. Even with my sunglasses on. All in all, The phone is amazing. It does need to get the s pen back. We have a large screen like a mini tablet yet we can't use the s pen on it. You can buy pens will work on it but unlike the older models it doesn't detect your your palm. It thinks that your palm is the writing tool so your pen won't work when your palm hits the screen. That is extremely disappointing to me. I used the s pen every single day quite a bit of the day. Again I don't regret buying the phone I'm just disappointed in the lack of the pen.
I was concerned with the hinge but after using it for a day I have no more concern over that it opens up it snaps into place I can't bend it like I did the z-fold 6. The size of the screen on the inside is noticeably bigger it seems a little bit brighter. I can be outside in daylight sun directly on the screen and I can read it and see it very clearly. Even with my sunglasses on. All in all, The phone is amazing. It does need to get the s pen back. We have a large screen like a mini tablet yet we can't use the s pen on it. You can buy pens will work on it but unlike the older models it doesn't detect your your palm. It thinks that your palm is the writing tool so your pen won't work when your palm hits the screen. That is extremely disappointing to me. I used the s pen every single day quite a bit of the day. Again I don't regret buying the phone I'm just disappointed in the lack of the pen.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Mrhopper40! We truly appreciate your feedback. We wanted to ensure that this latest iteration offers the lightest and thinnest Galaxy Z series experience possible. We understand the S Pen is a much-loved feature, and while it remains a valuable part of the Galaxy lineup, our priority with the Galaxy Z Fold7 was to maximize portability. We believe this design decision enhances the user experience by making the device more convenient for everyday use. As far as the battery life, we recommend checking out the links attached for options to help optimize your phone's battery life. Your insights are invaluable to us as we continue to evolve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a fold that doesn't feel like a fold
on August 9, 2025
Posted by: DrDigivice
[This review was collected as part of a promotion.] I've been purchasing fold phones since the fold two.And in my opinion, this is where it all should have started loving.The larger screen and forget sometimes that I have a folding phone when it is closed because it is so thin galaxy a I also does a lot, which can be very useful. Also ecstatic that the camera is now much better than the previous ones.The only reason it's not a five star is because the s pen is missing and doesnt have space zoom. I would definitely recommend this product.Fold seven all day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A huge leap forwin the Samsung Foldables evolution
on August 10, 2025
Posted by: Tralf316
[This review was collected as part of a promotion.] This is my third Fold, and by far my favorite. The lighter weight and thinner profile finally put the Fold series in the mainstream of "normal" phones. The wider aspect ratio when folded makes the phone that much more usable. The integrated Galaxy AI features add a huge variety of easy-to-use time savers. The smoothness of OneUI 8 is luxurious, the screens are bright and sharp. Fold crease is dramatically reduced. Would like to see a bigger battery in the future, but Samsung really hit the mark with the Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great
on August 10, 2025
Posted by: Cambo123
[This review was collected as part of a promotion.] It's good but not great. Not great because of no stylus support or no battery life upgrades. Wish front display was wider.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on August 11, 2025
Posted by: Jack1711
[This review was collected as part of a promotion.] One of my most favorite device so far. It has great features which help me my day to day activities
Value
5
Written by a customer while visiting Samsung US