Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,262 Reviews)
Rating breakdown 4,262 reviews
5 Stars
3,597
4 Stars
480
3 Stars
96
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
455 out of
517)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Posted by: Paul
Verified Purchase:Yes
It was my father's bday gift and he loves it ;) he watches YouTube a lot and he enjoys it
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
Customer Rating
4
4 star rating.
on August 5, 2025
Posted by: Stream96jet
[This review was collected as part of a promotion.] Everything is now good about this Z fold 7 phone. Except they removed the stylus features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Miguel
from Riverside, Ca
Expertise:Expert
Verified Purchase:Yes
Great phone but the cameras are lacking. I upgraded from the Samsung Galaxy s24 Ultra and there is a huge difference between these cameras especially in the zoom quality. Compared to other phones on the market that have foldable devices some are out there have amazing cameras. You've got way cheaper phones out of China that have amazing camera quality like vivo. I paid too much for too little.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, September 23, 2025
Hiya Miguel, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts. If you are experiencing differences in camera performance. In that case, it’s helpful to know that the Galaxy Z Fold7 is designed to balance powerful performance, a large immersive display, and multi-tasking capabilities, all while delivering high-quality photo and video experiences. The Galaxy Z Fold7 offers many camera settings and features, making it perfect for capturing high-resolution selfies and videos. The 200MP camera on your Galaxy Z Fold7, along with the next-generation ProVisual Engine, allows you to capture your favorite moments in ultra-detailed clarity in various lighting conditions. Nightography, featuring 10-bit HDR, ensures you can record vibrant and bright videos. If you’re interested in learning more about your device’s camera, please explore the online resource linked below, which covers Super HDR, high-resolution photography, different camera modes, and all the ways Galaxy AI can assist in editing. Each Galaxy device has its own unique strengths, and the Fold7 stands out for its versatility and productivity features. Thanks again for being a Samsung user. Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on September 19, 2025
Posted by: Folarin7
[This review was collected as part of a promotion.] I use my phone for teams video meetings and video calls
Value
5
Written by a customer while visiting Samsung US
Posted by: Ernest
Verified Purchase:Yes
The phone keeps telling me to update it every time. I am tired of updating. Phone of just two months. I have seen update this phone 5 times. Same update all the time
Response from Samsung USBy R&R, December 15, 2025
Ahoy Ernest,
Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
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Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Navydragonboi
from San Francisco, California
Expertise:Intermediate
Verified Purchase:Yes
Great Quality Product With New Apps that helpful fir me Permanently Disabled Veteran Since 1994
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Happy. Touchscreen lacks sensitivity
on September 9, 2025
Posted by: Mojo
from NH
Expertise:Intermediate
I have bought samsung exclusively for years and the fold devices since launch. The 7 is a bit of a disappointment as the touchscreen frequently does not respond. So sad, uggh do I need to switch phones? Not happy
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for your feedback on the Galaxy Z Fold7 and for your continued support of the Fold series. The Z Fold7 has a CPU that is 38% faster, a GPU that gives you 26% smoother graphics, and an NPU that makes AI tasks 41% quicker compared to the Galaxy Z Fold6. We know how important the touchscreen is for navigating your device, so it can be frustrating when it isn’t working right. If your touchscreen is frozen or unresponsive, there are some easy steps you can take to get it working again. Please check the attached link for helpful suggestions. Keep in mind that Samsung offers a 12-month limited warranty for any manufacturer defects. You can also add Samsung Care+ on eligible devices for extra protection and support. If you need more help after trying these steps, please contact Samsung Support, and we’ll be glad to assist you. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (Screen Responsiveness)
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Written by a customer while visiting Samsung US