Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,801 Reviews)
Rating breakdown 7,801 reviews
5 Stars
6,384
4 Stars
1,049
3 Stars
207
2 Stars
57
1 Star
104
86%of customers recommend this product.
(
653 out of
758)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (Verizon)
Customer Rating
5
Folder For Life
on October 10, 2026
Posted by: Sam4evah
[This review was collected as part of a promotion.] The Galazy Z Fold 7 Ultra I purchased a little over a year ago has to be the best cell phone I have ever owned. The device is very snappy and responsive. I also like that with larger screen I can manage two apps at the same time. The other item that is a game changer is the ability to use the keyboard on the folded out screen, makes all the buttons bigger. Which my sausage like fingers appreciate since I do less back spacingto fix errors. I choose to be a Samsunger for life because they make top quality products and this phone is top of the line!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Flagship Foldable!
on October 10, 2026
Posted by: 3niGmaPanda
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 7 for its flagship processor and advanced foldable display, which provides the necessary screen real estate for seamless multitasking and demanding mobile computing workflows. This device's dynamic AMOLED 2X display, with an adaptive high refresh rate, delivers exceptional visual fluidity, while the sophisticated multi-window UI and App Pair functionality ensure unparalleled efficiency. Furthermore, the integrated Neural Processing Unit maximizes computational efficiency for complex tasks, while the robust camera array provides superior imaging and high-resolution video capture capabilities in a versatile form factor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've never been so attached to a phone like this
on October 10, 2026
Posted by: NeoChong01
[This review was collected as part of a promotion.] The Z fold 7 is my very first Foldable device and it works amazing. Its really good on the games I play, my partner doesn't like it she complains about the size and the sharp corners I love the Z fold 7 dynamics it sits quite comfortable in my hands
The multitasking on this device is on a different level too I can run 3 to 4 apps at a time and it still functions amazing no glitch, lag or frame drop overall I love the Zfold 7 and I rate it 10/10 its a master piece
The multitasking on this device is on a different level too I can run 3 to 4 apps at a time and it still functions amazing no glitch, lag or frame drop overall I love the Zfold 7 and I rate it 10/10 its a master piece
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Choice but 1 thing missing
on October 10, 2026
Posted by: CrazyPharaoh
[This review was collected as part of a promotion.] I chose the samsung galaxy fold 7 after I had the fold 5 because of its larger cover screen and thinner body and the AI functionality.
The only thing that I was really intersted in but it wasn't there is the Spen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Choice but 1 thing missing
on October 10, 2026
Posted by: CrazyPharaoh
[This review was collected as part of a promotion.] I chose the samsung galaxy fold 7 after I had the fold 5 because of its larger cover screen and thinner body and the AI functionality.
The only thing that I was really intersted in but it wasn't there is the Spen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the z fold due to the large screen
on October 10, 2026
Posted by: love2shop
[This review was collected as part of a promotion.] I chose the z fold due to the large screen but found that there was much more that set it apart from other phones. it's capable of being used like a computer when connected toa larger screen and a keyboard. many more features and a very powerful and fast phone overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hold the fold
on October 10, 2026
Posted by: Hazardous
[This review was collected as part of a promotion.] I like the feel of it, doesn't feel clunky and a smooth fold too. Fun to play games or work at times even. Just fold it to go through the documents and even to look at pictures. I chose it to try something new and exciting and it did not disappoint. I also like the fact it can stand up on its own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Phone screen doesn't stay on during a movie anymor
on October 10, 2026
Posted by: DeLongK
from USA
Loved it until the update today. I cannot watch videos on it anymore because it turns off the screen every 15 seconds, which makes this phone completely garbage for me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 12, 2026
Hello DeLongK,
Thank you for sharing your feedback about the Galaxy Z Fold7. This device is designed to offer an immersive folding display, flexible multitasking, and powerful entertainment features. However, experiencing the screen turning off every 15 seconds while watching videos can certainly disrupt one of its main advantages.
To address this concern, you can check the settings by navigating to Settings > Display > Screen timeout to verify the current timeout setting. Additionally, enabling the “Keep screen on while viewing” option may help during longer viewing sessions.
Thank you for bringing this to our attention, and for being a valued member of the Samsung family.
Stop the screen brightness from dimming on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback about the Galaxy Z Fold7. This device is designed to offer an immersive folding display, flexible multitasking, and powerful entertainment features. However, experiencing the screen turning off every 15 seconds while watching videos can certainly disrupt one of its main advantages.
To address this concern, you can check the settings by navigating to Settings > Display > Screen timeout to verify the current timeout setting. Additionally, enabling the “Keep screen on while viewing” option may help during longer viewing sessions.
Thank you for bringing this to our attention, and for being a valued member of the Samsung family.
Stop the screen brightness from dimming on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US