Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(4,546 Reviews)
Rating breakdown 4,546 reviews
5 Stars
3,807
4 Stars
511
3 Stars
117
2 Stars
28
1 Star
83
88%of customers recommend this product.
(
624 out of
712)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Upgraded
on October 17, 2025
Posted by: Upgrade
from Denver,CO
Expertise:Beginner
The battery lasts way longer than my previous phone which is mainly why I upgraded to this phone. But I love how thin the phone is, I'd say the only downside is how far the three cameras stick out but that can be fixed which a case and then you won't even notice it. I used the liquid glass screen protector and I'm not sure about it yet so here's hoping it actually works. I went from an s24 to this phone. Its a big leap. But this phone is way better. Its worth the money. Its faster, stronger and I even saw a video of someone trying to break one on purpose and the screen didn't Crack when he bent the phone backwards which was what really sold me. Clearly this phone is strong. .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nchinchin
Verified Purchase:Yes
I love the Z Fold7. It is thin, has some great features and the camera is awesome. I am glad I made this purchase. I traded in a Z Fold4
Written by a customer while visiting Samsung US
Posted by: Cody
Verified Purchase:Yes
This is my second fold phone. Being able to multi-task on the larger screen makes my work easier.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Nian
from Manchester nh
Expertise:Intermediate
Verified Purchase:Yes
Quite larger than z4 still learning about it the good thing I on z7 it's very light but the edges are very sharp compared to z4.
I would recommend this to a friend!
Performance
4
Value
4
Response from Samsung USBy R&R, October 28, 2025
Greetings Nian,
Thank you for sharing your thoughts on your Galaxy Z Fold7. We love that the upgraded model makes details brighter and sharper for your browsing, reading, and streaming. The design has moved toward a more industrial feel for better handling and a sleeker look. We hope you are enjoying all there is to discover on your Galaxy Z Fold7. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy Z Fold7. We love that the upgraded model makes details brighter and sharper for your browsing, reading, and streaming. The design has moved toward a more industrial feel for better handling and a sleeker look. We hope you are enjoying all there is to discover on your Galaxy Z Fold7. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gaminggeekfamily
Verified Purchase:Yes
Awesome phone definitely worth the wait. Not the durability of a slap phone but not bad
I would recommend this to a friend!
Response from Samsung USBy R&R, October 28, 2025
Hey there Gaminggeekfamily,
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone except battery
on October 20, 2025
Posted by: GeonCarlos
from Los Angeles
Expertise:Intermediate
I love this phone is perfect in all aspects but the battery is awful. I would sacrifice having a bigger phone and heavier for a bigger battery that can handle a full day battery without having to recharge mid day. Aside from that the fold 7 is perfect. I love it.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 28, 2025
Hey there GeonCarlos,
Thank you for sharing your thoughts on your Galaxy Z Fold7, especially about the battery life. We value your feedback. Improved battery efficiency helps you stay connected longer, and we’re here to help you maximize it. You can achieve all-day battery life—it's just about optimizing your device’s battery. To do this, go to Settings, tap Battery, then scroll down to the graph and tap View details to see app usage information. Turn on Power saving mode to reduce your phone’s performance. Tap Power saving, then activate the switches next to your preferred settings. Put rarely used apps to sleep in the background to save battery. Tap Background usage limits, then adjust these options:
- Put unused apps to sleep automatically if they haven't been used for a while.
- Never auto sleep apps—you can choose which apps won't auto sleep.
- Sleeping apps—that won't run in the background; view your current sleeping apps here.
- Deep sleeping apps—they won't run in the background and will only activate when you open them.
Switch to the Light performance profile to prioritize battery life over processing speed. Go to Settings, tap Device care, then Performance profile, and select Light.
You can also optimize your device’s display for better battery life; more details are in the link below. We appreciate your feedback, and thank you for choosing innovation with Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7, especially about the battery life. We value your feedback. Improved battery efficiency helps you stay connected longer, and we’re here to help you maximize it. You can achieve all-day battery life—it's just about optimizing your device’s battery. To do this, go to Settings, tap Battery, then scroll down to the graph and tap View details to see app usage information. Turn on Power saving mode to reduce your phone’s performance. Tap Power saving, then activate the switches next to your preferred settings. Put rarely used apps to sleep in the background to save battery. Tap Background usage limits, then adjust these options:
- Put unused apps to sleep automatically if they haven't been used for a while.
- Never auto sleep apps—you can choose which apps won't auto sleep.
- Sleeping apps—that won't run in the background; view your current sleeping apps here.
- Deep sleeping apps—they won't run in the background and will only activate when you open them.
Switch to the Light performance profile to prioritize battery life over processing speed. Go to Settings, tap Device care, then Performance profile, and select Light.
You can also optimize your device’s display for better battery life; more details are in the link below. We appreciate your feedback, and thank you for choosing innovation with Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Google to Samsung; The journey I needed
on October 21, 2025
Posted by: Libra420T
[This review was collected as part of a promotion.] This is the most game-changing device that I have ever purchased. Years prior I was a OnePlus user, then I moved over to the Google pixel series. Now coming to Samsung specifically the Galaxy Z fold 7 has been an overwhelming experience for only the Good.
Speaking of good, good luck is such an essential app that comes from Samsung. Not to mention the Galaxy AI and all the features that come with it. I truly appreciate this.
Speaking of good, good luck is such an essential app that comes from Samsung. Not to mention the Galaxy AI and all the features that come with it. I truly appreciate this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So light and still solid. Hardly no bump in screen
on October 22, 2025
Posted by: Bryce
from Tampa, Florida
Expertise:Intermediate
Verified Purchase:Yes
This phone is much better than I thought it would be. I traded in my Fold 4 for this Fold 7 and was surprised at the lightness of the phone and yet it is still very solid and very high performance. I am disappointed that they did not include the LED cover over the big screen camera as in earlier versions. I now have to see a dark spot on the big screen when watching a movie or video. The ripple in the big screen at the folded area is much better than the earlier versions. I hardly notice it whereas the others was a noticeable bump. I am very happy with this phone so far. Let's see if the screen laminate holds up after a year or so. The earlier versions bubbled after a few months.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US