Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Galaxy Fold7, is it worth it?
on October 26, 2025
Posted by: 12341234
[This review was collected as part of a promotion.] I don't use the Galaxy AI features, so I can't comment on them. I can tell you that there are a decent amount of things that don't resize to a 1:1 square. This will cause elements to be off of the screen or a straight cropping of the application. Sometimes you'll be prompted to restart applications if they were opened while the screen was unfolded and then you try to open on the single outside screen.
Ultimately the camera sucks. Samsung Wallet isn't supported by as many as Samsung would like to think so you'll get annoyed by the forced center swipe up that can't be changed to Google wallet. The wireless charging is so pitifully slow (especially power sharing) and you can't even power share to the new Galaxy watch as the design is different.
It probably would be better if they had kept the pen functionality and did try and get a chub from making it thinner.
Value
3
Response from Samsung USBy R&R, October 29, 2025
Hi there,
Thank you for sharing your insights about the Galaxy Z Fold7 and reaching out regarding the aspect ratio. Usually, app developers can set their own aspect ratios, and the Z Fold7 offers customizable display options to optimize your experience. You can modify settings from font size to overall screen layout. The screen is calibrated for comfortable, high-quality viewing. To change the aspect ratio for specific apps, tap the app and choose from options like Full screen, 16:9, or 4:3. Be aware that some older or niche apps might need manual resizing to fit the screen. If you encounter issues with split-screen or multitasking, try exiting and reopening the app in full-screen mode on the internal display. For more details on adjusting aspect ratios, please refer to the linked article. We appreciate your feedback, and if you need more help, contact our Samsung Support Team.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/#:~:text=From%20Settings%2C%20tap%20Display%2C%20and,9%2C%20or%204:3
-Ty
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Thank you for sharing your insights about the Galaxy Z Fold7 and reaching out regarding the aspect ratio. Usually, app developers can set their own aspect ratios, and the Z Fold7 offers customizable display options to optimize your experience. You can modify settings from font size to overall screen layout. The screen is calibrated for comfortable, high-quality viewing. To change the aspect ratio for specific apps, tap the app and choose from options like Full screen, 16:9, or 4:3. Be aware that some older or niche apps might need manual resizing to fit the screen. If you encounter issues with split-screen or multitasking, try exiting and reopening the app in full-screen mode on the internal display. For more details on adjusting aspect ratios, please refer to the linked article. We appreciate your feedback, and if you need more help, contact our Samsung Support Team.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/#:~:text=From%20Settings%2C%20tap%20Display%2C%20and,9%2C%20or%204:3
-Ty
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Written by a customer while visiting Samsung US
Posted by: EGWURUGWU EGBELIGWE
from TEXAS
Expertise:Expert
Verified Purchase:Yes
It is a cool piece of advance electronic on the palm.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold I Love
on November 13, 2025
Posted by: JAStork
[This review was collected as part of a promotion.] I purchased the Fold 7 this past summer when it was released. I've owned a Fold 4 and 6 as well as some Ultras. The Fold 7 I found so far to be the most appealing to me because of its thiness and larger screen size when closed. It's snappy in speed and processing allowing me to get work done and respond to customers quickly while multi tasking in multi windows. I find myself using the AI features more than before and found it useful to automatically remove photo bombers in pictures and other less desirable items or shots. It has worked better than I expected. It's the first Fold phone I've had that's comfortable in both my hand and pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek engineering but lack full picture
on November 25, 2025
Posted by: Kaej0703
[This review was collected as part of a promotion.] I have had my Galaxy Z Fold 7 for a week now. I do not have many complaints what so ever except for the camera. Pictures lack vibrant colors and luster.
I find Galaxy AI even better that what my employer provides as a tool. Enjoy playing with Galaxy AI.
Value
4
Response from Samsung USBy R&R, November 26, 2025
Hey thre Kaej0703,
It’s great to hear that you’re enjoying the Galaxy Z Fold7’s design and Galaxy AI features. The Fold7’s multi-lens camera system uses smart scene optimization to add balance and depth to every photo, and your feedback about color vibrancy helps guide our ongoing image-enhancement improvements. We’re happy you’re exploring what Galaxy AI can do. Thank you for sharing your thoughts, and we appreciate you being part of the Samsung community.
-Ty
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It’s great to hear that you’re enjoying the Galaxy Z Fold7’s design and Galaxy AI features. The Fold7’s multi-lens camera system uses smart scene optimization to add balance and depth to every photo, and your feedback about color vibrancy helps guide our ongoing image-enhancement improvements. We’re happy you’re exploring what Galaxy AI can do. Thank you for sharing your thoughts, and we appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: CMedic
from Augusta, GA
Expertise:Expert
Verified Purchase:Yes
I used the zFold5 and switch to the Samsung 25 ULTRA because of small front screen. After a few months using the ultra I started missing the Fold and the advantages it had. So I ordered the Fold 7 to see and boy the difference from the 5 to the 7 was crazy. Bigger front screen, larger screen when unfolded, and the battery life was crazy better, I would compare the battery life similar to the 25ultra i had. This phone is amazing, and I will never go back to a "regular" phone ever again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Phone I've Ever Owned
on December 13, 2025
Posted by: PizzaVeet
[This review was collected as part of a promotion.] Forget about the outstanding Galaxy AI features, this phone is the phone to end all phones. I have a full blown tablet in my pocket at any given moment. My mind still explodes every time I open this phone. My smart phone FOLDS OPEN. I repeat... my smart phone...folds open. I still cant believe it.
I use this phone quite a bit for gaming. Its quite literally perfect for it. If you have an appreciation for cutting edge technology, and have a need to be playing video games wherever you are, this phone is a no-brainer.
Value
5
Response from Samsung USBy R&R, December 19, 2025
Hi there PizzaVeet,
Thank you for sharing such an enthusiastic experience with the Galaxy Z Fold7. The ability to unfold a full tablet experience from a pocket-sized device continues to redefine what a smartphone can be. We appreciate your insight and thank you for choosing Samsung.
-Ty
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Thank you for sharing such an enthusiastic experience with the Galaxy Z Fold7. The ability to unfold a full tablet experience from a pocket-sized device continues to redefine what a smartphone can be. We appreciate your insight and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Flexible and Convenient
on April 17, 2026
Posted by: Radar43302
[This review was collected as part of a promotion.] I like having the flexibility and convenience of a small tablet anywhere I go without having to carry around multiple devices. Plus the AI capabilities are off the charts exceptional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor picture quality s23 was better
on June 8, 2026
Posted by: Terry
from Bossier city, LA
Expertise:Intermediate
Camera quality is bad. My S23 Ultra had better picture quality.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, June 10, 2026
Hey Terry,
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 combines premium design, productivity features, and advanced camera capabilities. We appreciate your feedback on the camera performance and its comparison to your previous Galaxy device. Insights like yours help us understand what matters most to our users. Thank you for choosing Samsung.
Discover the camera features on Galaxy Z Fold7 – Samsung
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 combines premium design, productivity features, and advanced camera capabilities. We appreciate your feedback on the camera performance and its comparison to your previous Galaxy device. Insights like yours help us understand what matters most to our users. Thank you for choosing Samsung.
Discover the camera features on Galaxy Z Fold7 – Samsung
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US