Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,056 Reviews)
Rating breakdown 7,056 reviews
5 Stars
5,816
4 Stars
912
3 Stars
180
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Significant improvement!
on July 26, 2025
Posted by: DAVYJo
[This review was collected as part of a promotion.] Super thin and good looking in general. Great new camera, super nice photos. Galaxy AI is there, I don't use it much though, maybe some doodle to pic with a kid. Battery life is the same depsite the phone got much smaller.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
defective battery
on July 26, 2025
Posted by: Anna
1 star for now. Upgraded from fold 5 but I managed to be the lucky winner of pre-ordering a defective battery (in battery saving mode, it went from 48% to 16% after 6 hours) :( I need to be returning the product that I was very excited to receive.
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Anna. We appreciate you sharing your feedback regarding the battery performance. The Galaxy Z Fold7 is equipped with a powerful 4400 mAh battery, and with the Snapdragon® 8 Elite processor, it’s designed to deliver all-day usage. Our software enhancements help ensure hours and hours of playback time, allowing you to make the most of your device. We recommend checking out the link below for tips on how to increase your battery life! Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
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Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable yet!
on July 26, 2025
Posted by: SusCloudz
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 5, even in mid-2025, remains a top contender in the foldable market, solidifying its "best foldable yet" status. Samsung's refinement truly shines.
The Flex Hinge allows it to close completely flat, a sleek and robust upgrade. Its thinner, lighter profile makes it genuinely pocketable. Performance is stellar with the Snapdragon 8 Gen 2 for Galaxy, making multitasking a dream. Crucially, it now fully embraces Galaxy AI, bringing advanced features like enhanced photo editing, real-time translation, and intelligent summaries, truly boosting productivity and creativity. The vibrant display is perfect for media and an exceptional canvas for cloud gaming services like Xbox Game Pass and NVIDIA GeForce Now, transforming it into a portable console for high-fidelity titles on the go. Samsung's own cloud gaming platform also provides instant access to Android games.
While the outer screen is still narrow, this is a minor quibble against its innovative design and powerful capabilities. The premium price is the main barrier.
For those seeking a seamless smartphone-to-tablet transition with cutting-edge AI and incredible gaming potential, the Z Fold 5 offers an unparalleled experience. Its polished hardware, refined software, and potent performance make it a compelling, value-packed option, cementing Samsung's foldable leadership.
The Flex Hinge allows it to close completely flat, a sleek and robust upgrade. Its thinner, lighter profile makes it genuinely pocketable. Performance is stellar with the Snapdragon 8 Gen 2 for Galaxy, making multitasking a dream. Crucially, it now fully embraces Galaxy AI, bringing advanced features like enhanced photo editing, real-time translation, and intelligent summaries, truly boosting productivity and creativity. The vibrant display is perfect for media and an exceptional canvas for cloud gaming services like Xbox Game Pass and NVIDIA GeForce Now, transforming it into a portable console for high-fidelity titles on the go. Samsung's own cloud gaming platform also provides instant access to Android games.
While the outer screen is still narrow, this is a minor quibble against its innovative design and powerful capabilities. The premium price is the main barrier.
For those seeking a seamless smartphone-to-tablet transition with cutting-edge AI and incredible gaming potential, the Z Fold 5 offers an unparalleled experience. Its polished hardware, refined software, and potent performance make it a compelling, value-packed option, cementing Samsung's foldable leadership.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't remove important features
on July 26, 2025
Posted by: Wd35
Such a mistake taking away s pen support. You should have made another model for it for those that care more about thinness vs having a very functional tool for the tablet size. Most of initial fold owner im sure were note users. Do you know how long we have been using pens?
Features
2
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We appreciate your passion for the S Pen! The Z Fold7 is designed with versatility in mind, providing a premium experience in a sleek design. Whether it is folded or unfolded, the Galaxy Z Fold7 exceeds expectations. With an expanded 21:9 cover screen and an even sleeker design, it is easier to hold than ever before. We understand that not everyone prioritizes thinness the same way, and we’re constantly listening to our community's feedback to enhance your experience. Your loyalty as a long-time Note user is invaluable, and we hope to continue meeting your needs in future innovations. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Has fast processing and is highly detailed
on July 26, 2025
Posted by: KaniacCombo
[This review was collected as part of a promotion.] The processing on the phone is amazing, I've already tried to play some games and I can tell a difference in processing and detail from my other phone and now I can make my screen bigger also which makes it twice as fun for it being twice it's size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The new Z fold 7
on July 26, 2025
Posted by: ThisistheZfold7
[This review was collected as part of a promotion.] I think that the z fold line need hard screens on the inside screen because the are easily damaged if you are not careful. I like the foldables but we need to get up with the time. Phones like the ones that project images that's sort of thing
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your insights, and we’d like to address your concerns about the durability of the screen. The Cover Screen on the Z Fold7 has seen significant upgrades compared to previous models in the Galaxy Z Fold Series. It features Corning® Gorilla® Glass Ceramic 2, which is a ceramic-enhanced glass designed to be more durable while still providing exceptional display clarity. This is actually the first Z Fold model to utilize this innovative glass. The back glass is made from Corning® Gorilla® Glass Victus® 2, further enhancing its resilience. With its IP48 rating for water and dust resistance, the Z Fold7 is built to withstand everyday challenges. We hope this helps clarify the advancements made with this model! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good refresh rate, surprisingly thin and light
on July 26, 2025
Posted by: SFold4Life
[This review was collected as part of a promotion.] Galaxy AI does make it easier and be more hands free at times.
Extremely thin and light compared to any of my previous iPhone pro models.
Love the blue color option.
Appreciate putting a screen protector to the phone by default unlike apple models
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Non
on July 26, 2025
Posted by: Big ben
My camera looks weird and also my screen looks whitesh
Response from Samsung USBy R&R Team, July 28, 2025
Thank you so much for your feedback on the Galaxy Z Fold7, Ben! We're always elated to hear your thoughts! One of the standout features of the phone is its wider-angle camera, which is perfect for group selfies, allowing you to capture vivid and defined images of all your friends. We would love to gather more details about your experience so that we can better assist you. Please reach out to us at Samsung Support, so we can look into what you are experiencing and ensure you're getting the most out of your Z Fold7. Your satisfaction is our top priority! -Kelvin
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Written by a customer while visiting Samsung US