Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,971 Reviews)
Rating breakdown 6,971 reviews
5 Stars
5,749
4 Stars
897
3 Stars
177
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
SUPER THIN PHONE
on July 26, 2025
Posted by: Fixitelectronix
[This review was collected as part of a promotion.] I'm a multi-Fold model user. I had the 6 and didn't even plan on getting the 7 until I held it. I was immediately hooked and had to place the order. It's what im using now and it's so thin. It's wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is a Godsend!
on July 26, 2025
Posted by: NavyVeteran
[This review was collected as part of a promotion.] The galaxy has any and everything you can think of or excuse me they already thought of. From making photos into works of art to rewriting difficult things you tried to convey to unforgiving audience Samsung will get it perfectly every time. They literally thought of everything I can even charge my buds on one side of my phone while doing any other task I would like on the other side. They must have some like rocket scientists working for them I am truly at aw. They have taken multitasking to a whole nother level I'm trying to actually figure out what this phone will not do. Then to put the topping on the Samsung cake they are giving these babies out with a discount that will make your wallet sing. It's a phone it's a tablet it's a desktop no it's the Samsung Galaxy Z fold 7. #thesuperfone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been a samsung customer since 2012 I had the note 20 to the s23 ultra was waiting for the z fold 7 when I saw the camera upgrade. I am so happy with my purchase of thw z fold 7 it is the best phone i have had i love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not so great
on July 26, 2025
Posted by: Nate
Great phone but I will say the s25 ultra will be coming back and this phone is going back. There are some key features that they desperately dropped the ball on. First of all Samsung, what is the deal with these speakers. They are by far some of the quietest and less than average. If you're a heavy music video listener get the 25 ultra. Next is the battery, let's get on track with the other foldables and switch to silicon carbon. The last thing is this dang camera bump is out of this world. I'd much rather than useful and makes this phone very annoying.
Response from Samsung USBy R&R Team, July 28, 2025
It's great to hear from you, Nate! Thank you for sharing your thoughts on the Galaxy Z Fold7. We’re glad to see you find it to be a great phone! We appreciate your feedback about the speakers as well. If you feel as though the speakers are not as loud as they should be, we recommend checking for updates on your device and also be sure to restart your device. We understand how important sound quality is, especially for music and videos. We’re constantly working to enhance audio experiences, and your input will help guide our future developments. Regarding the battery life, be sure to utilize the adaptive battery feature. This feature learns your usage patterns for various apps, keeping the apps you use regularly active even after you exit them. Conversely, apps that you rarely use are closed immediately to prevent them from running in the background and wasting battery life, or using Wi-Fi or mobile data. You can do this by going into the Settings, then selecting Battery, and finally choosing Adaptive Battery. We truly value your insight on this. For more troubleshooting options, please be sure to check out the link attached. As for the camera bump, we appreciate your feedback as we strive to balance functionality with aesthetics. Your feedback is invaluable to us as we look to refine our designs. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Powerhouse: Drowning Out the Backlash
on July 26, 2025
Posted by: derdeutscheramerikaner
Expertise:Expert
The Galaxy Z Fold 7 is a powerhouse. Super fast, ultra thin, and lightweight. The hype is real.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
About the negative reviews: They're ridiculous. Samsung announced no S Pen support. If it's a deal breaker, don't get the phone. People complaining about the price, if it's too much don't get it. Simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I could have imagined
on July 26, 2025
Posted by: LakeSmart
[This review was collected as part of a promotion.] I had an S23 Ultra, but it started dying: unresponsive screen, wasn't working well as a phone.
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 26, 2025
Posted by: Pharaoh
[This review was collected as part of a promotion.] Perfect upgrade of features. Especially to address the fold part of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Flagship Reaches Maturity
on July 26, 2025
Posted by: Ghaks99
[This review was collected as part of a promotion.] I recently purchased the Galaxy Z Fold 7, and after spending some time with it, I can confidently say it’s one of the most refined foldables to date. Samsung has truly elevated both hardware and software — especially with the integration of Galaxy AI.
Galaxy AI: Smarter and More Useful Than Ever
The Gemini-powered screen analysis feature is incredibly helpful. Whether I'm reading documents, browsing websites, or viewing images, it can understand and summarize content or answer contextual questions instantly.
The object eraser tool in photos is seamless — it removes unwanted elements naturally without leaving visible traces. I no longer need third-party editing apps.
Voice recording to text with automatic summarization is another highlight. It’s perfect for meetings, interviews, or lectures, saving me hours of transcription and note-taking.
Cover Display Feels Like a Regular Smartphone
Unlike previous Fold models, the outer screen on the Z Fold 7 feels balanced and fully usable. It’s responsive, comfortable to use with one hand, and works just as well for everyday tasks like messaging, web browsing, and navigation — no compromise.
🎬 Unmatched Viewing Experience on the Main Display
Once unfolded, the large inner display shines. Watching videos, streaming content, or playing games feels immersive and cinematic. It’s also perfect for multitasking, allowing up to three apps at once with ease — ideal for productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US