Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,324 Reviews)
Open Ratings Snapshot
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 751
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Apple to Samsung
on August 1, 2025
Posted by: Apple2Samsung
[This review was collected as part of a promotion.] I went Apple to samsung after 10 years and let me tell you. Im staying samsung not only did I buy the new z fold 7 but I went all out. I bought the buds pro 3 and the blue ultra watch to match with my phone color. Words can't really explain how happy I am to being on my products I feel like a kid with new toys!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Style. Power. Practicality. This foldable nails it
on August 1, 2025
Posted by: Tachyon
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands-down the most refined and impressive foldable phone I’ve ever used. As someone coming from a previous Fold model, I can confidently say that Samsung has perfected the formula here. From the moment you hold it, you can tell this device is premium. The materials feel solid and elegant, and despite packing an enormous 8-inch screen when unfolded, it still feels like a regular phone in your hand or pocket when folded. It’s shockingly thin, stylish, and comfortable, unlike many bulky foldables in the market. Samsung continues to deliver with excellent camera quality. Photos come out crisp and vibrant across all lighting conditions. Battery life is outstanding. I’m consistently getting two full days on light use, and even on heavy use days, it easily powers through entire workday withoutid-day top-up. This is considering the thinness of the phone and a huge screen inside. With the new Snapdragon 8 Elite chipset, performance is nothing short of a beast. Everything from browsing, video streaming, and gaming to multitasking feels incredibly smooth and fluid. There’s no lag, no hiccups. This phone does it all. I use it for work, entertainment, and creativity, and it handles everything I throw at it. Watching videos on the big inner display is immersive, gaming is smooth, and multitasking is more intuitive than ever. It’s the first foldable where I truly feel no compromise compared to a standard flagship.
Z fold 7 is ready to be anyone’s main phone!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for sharing your insights on the Galaxy ZFold7, Tachyon! We’re happy to see you find it to be refined and premium. We love to see that the sleek design and lightweight feel resonate with you, as we aimed to combine elegance and functionality. We’re proud of the camera quality, particularly the 200 MP wide camera on the ZFold7, which significantly enhances your photography experience compared to the 50 MP wide camera on the ZFold6. This, along with advanced features for stunning low-light performance and impressive zoom capabilities, makes it exciting that you’re capturing vibrant photos in any lighting. Your experience with the two-day battery life highlights our dedication to lasting performance, even with a large screen. It's wonderful to know the Snapdragon 8 Elite chipset is delivering smooth multitasking and gaming, enhancing your enjoyment. We're so glad to hear the ZFold7 is becoming your main phone. Your feedback truly reinforces our mission to provide uncompromised innovation with our devices! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better
on August 1, 2025
Posted by: EeveeCakes
[This review was collected as part of a promotion.] I've had every version of the fold since the fold2 and every new version just cooks. The 7 is ridiculously thin and light, but the best part is how great the technology is. There's so much you can do to customize it, the multiple split screens (and saving the layout for easy use, click the side bar and its saved there so you can open multiple apps at once in the layout you want!) Is a great tool. The only downsides: the selfie camera on the inside screen no longer "hides" the way out did with the 6, but it's always a black circle which is a distraction when using full screen. And I don't understand why there still isn't a pen/storage built in. You can do it with the notes and ultra phone models so why is the most high tech phone lacking something it NEEDS to make it fully usable??? The "galaxy ai" is incredible though, kind of scary what it can do!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for your enthusiastic review of the Galaxy Z Fold7, EeveeCakes. We're so happy to see that you're enjoying the thin and light design as well as the customizable features that make multitasking a breeze. Your feedback about the selfie camera is valuable, and we understand how important every aspect of the device can be to users like you. We're constantly working to improve our products, and insights like yours help us in that process. Regarding the built-in pen and storage, we appreciate your perspective. The S Pen is not available with this iteration of the Z Fold, but we're always exploring new ways to enhance the experience with future models. Your dedication to exploring the capabilities of the Z Fold inspires us to continue innovating. It's also fantastic to hear you are impressed with the Galaxy AI. It's designed to enhance your experience in exciting ways. Thank you for being a loyal member of the Galaxy Z Fold family. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold 7 is Amazing!
on August 1, 2025
Posted by: Justin
[This review was collected as part of a promotion.] Z fold 7 is Amazing! I upgraded from the z fold 6 and it is a awesome upgrade. Lighter, faster and better cameras. Users with a older device would see a huge performance boost. The now brief using Galaxy AI is amazing and the photo eraser is quick and reliable. It helps get rid of unwanted things from my photos. Over all really impressed. This is the foldable we have been waiting for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is foldable I've been waiting on.
on August 1, 2025
Posted by: RockGalaxy
[This review was collected as part of a promotion.] Its light with the perfect size outer screen. I find myself using it closed most of the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on August 1, 2025
Posted by: Samsungfan24
[This review was collected as part of a promotion.] I started getting the fold at the fold 3 is was nice to open it and have a bigger phone but the front was hard to work with just too small. As the new ones came out I always did preorder and swapped them out for a newest one. A week ago I got the new fold 7 and it's a game changer. This one by far the nicest and more like a normal phone the front is more usable and inside is so much bigger. And it's so much lighter than the past ones. It would actually pull my pants down and now I hardly know it's in my pocket. Good job samsung this one was so worth the upgrade. And forgot to mention the Galaxy AI. I am still learning it but just amazing what it can do. I'm not good with words love that it can help me in that area. Love what it can do with fixing pictures. Can't wait to learn more
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold7! We love to see that you find the front screen more usable and enjoy the larger display when unfolded. The improved, slimmer design and lighter feel are definitely game changers for many users. It's great to know that the Galaxy AI tools are enhancing your experience, especially in helping with word suggestions and photo editing. We’re continuously working to make our devices intuitive and helpful. We can’t wait for you to explore all the features the Galaxy Z Fold7 has to offer! Your feedback is invaluable, and we're here to support you on your journey with your new device. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So slim feels like a regular phone when folded
on August 1, 2025
Posted by: Bmacuuu
[This review was collected as part of a promotion.] I love my galaxy fold. Its slim, fits in my pocket well and I have more screen space to work on. Absolutely love it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're thrilled to see that you love the slim design and how well it fits in your pocket. The expanded screen space truly enhances productivity, allowing you to work more efficiently wherever you are. Plus, for business users, the Galaxy Z Fold7 is a game-changer. With its wider yet lighter and thinner profile, it transforms into a powerful pocketable workstation. It's designed to elevate your workflow and keep you connected on the go. We hope you continue to enjoy exploring all the possibilities it offers! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on August 1, 2025
Posted by: BigWill
[This review was collected as part of a promotion.] Samsung are pioneers of the fold series and their newest fold the Galaxy from fold 7 is truly the best foldable available in today's market . I truly enjoy having a phone that's comfortable and feels like a regular phone lighter and thinner then even the S series phone and when I unfold the phone having a great tablet experience. I have always carried the Note series which is great flagship but now I will happily continue to use the fold series for all future upgrades.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for taking the time to share your review of the Galaxy Z Fold 7, BigWill! We appreciate your feedback and are glad you find it to be the best foldable device available in the market. It’s great to know you enjoy its comfortable feel and lightweight design, making it easy to use as a regular phone. We’re pleased to see that unfolding it gives you a wonderful tablet experience. Your loyalty to the Note series is valued, and we’re happy to see you continuing with the Fold series for future upgrades. If you have any questions or concerns, please reach out to us at Samsung Support. We're always here to assist you! -Kelvin
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Written by a customer while visiting Samsung US
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