Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Needs work
on August 4, 2025
Posted by: JustMe
[This review was collected as part of a promotion.] The battery does not last very long. Charging phone 3 times a day. The ear pice volume on calls is to quiet and speaker phone also to quiet. Should have also had ainti glare on both screens. And the power button should stick out just a bit more. Could have rotated the camera so phone would not have the crazy wobble that it does. Could have put a bit of texture on the side to assist with grip opening the phone. But my over all biggest complaint it the battery and charging speed. Frankly it sucks and probably will be the factor that makes me get rid of the phone. Don't want to live constantly looking for a charger.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We truly appreciate your feedback. The Z Fold7 is designed with a powerful 4400mAh battery and features mDNIe technology, ensuring maximum efficiency for all-day usage. With our Snapdragon 8 Elite processor and software enhancements, you can enjoy hours of playback time without worry. If you haven't already, we recommend checking for any software updates, as these can really enhance your device's performance. Don't forget to explore the Battery and Device Care quick optimization feature in the settings app, as it can help you get the most out of your battery life. For the best charging experience, please make sure to use a Samsung-approved fast charger wall adaptor. Check out the link attached for additional options that should help optimize your phone's battery life. Thank you again for your feedback, and for any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
Greatest ever
on August 4, 2025
Posted by: Mrbabstt
[This review was collected as part of a promotion.] This is the best phone ever. The Galaxy AI is spot on. I love the size and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is light weight, the thinist of folds
on August 4, 2025
Posted by: Rizz8325
[This review was collected as part of a promotion.] I learned about camera specs through AI without ever being taught how they work.. AI gave me a full spectrum detailed course just by talking back in fourth with it. Asking it questions, it answering. Me giving my intake on what it told me. And summing it up with AI to find out I had learned through AI full understand of what megapixels are. What a telephoto, and periscope were and what they did to create pictures with the hard where and software on a device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best z-fold to date. build quality is amazing!
on August 4, 2025
Posted by: Lock550
[This review was collected as part of a promotion.] The Galaxy AI can do almost anything. This is my daily driver. I have an Pixel 9 fold pro and it's in the drawer right now lol. This with the Galaxy ultra watch and a pro buds is an amazing combo!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive used in years
on August 4, 2025
Posted by: Juttsin
[This review was collected as part of a promotion.] Just swicthed from apple to the samsung galaxy z fold 7 and its the best tech decision ive made. The screen, the operatijg system, the camera, and galaxy ai all just feel and work so great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on August 4, 2025
Posted by: Venk99
[This review was collected as part of a promotion.] Great device overall. Switched from iPhone one year ago with Fold 6, now with Fold 7.
Good upgrades in 7. Wish the front screen was a little wider.
Battery life is okay; it lasts me 12 hours, but they should have upgraded the battery. Then it would be the best phone.
Galaxy AI is great for writing,editing.
Good upgrades in 7. Wish the front screen was a little wider.
Battery life is okay; it lasts me 12 hours, but they should have upgraded the battery. Then it would be the best phone.
Galaxy AI is great for writing,editing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
One Step Forward, Two Steps Back
on August 4, 2025
Posted by: SamsungRegular
[This review was collected as part of a promotion.] I will start with the good: The Zold 7 Brings a thinner build that is surprisingly light and reduces a lot of bulk that previous ZFold models had. Galaxy AI seems to be more responsive and useful than it does on older phones like the S24 Ultra. (Though sometimes it mistakes random words or sentences as a wake word )
The camera is more comparable to that of more flagship devices, which is a gripe i always had with the Z series line. Its getting closer to being up to par.
Now the criticisms: The removal of support for the SPen is probably my biggest gripe with the 7. I feel like it hurts a lot of the functionality that made the ZFolds great for business or Artists like me. That feature was my primary reason for being invested in the Zfolds and the lack of it will be the reason I return the device.
The camera being better is great but because of the thinner build, the bump of the camera results in a horrible wobble thay almost requires you to have a case to set it down properly.
The bigger screen is nice but I think that overall the thinner build resulted in the phone having less features than previous models while asking for a higher price. I would gladly give up the thinner build in a heartbeat just to keep the spen functionality.
The camera should be more comparable to current Gen Plus or Ultra phones for the price tag they ask for. If the price was closer to that of a 25 plus, I would say its a more worthwhile buy.
Maybe the 8 will address these issues.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Thank you so much for your detailed feedback on the Galaxy Z Fold7. We're thrilled to see that you appreciate the thinner and lighter build, as well as the advancements in Galaxy AI and camera capabilities. Your insights mean a lot to us! We understand your disappointment regarding the removal of S Pen support. It’s awesome to see how integral that feature was for you, especially as an artist. We're continuously working to enhance our devices and appreciate your perspective on this. We also noted concerns related to the camera bump and the overall feature set. Feedback like yours is invaluable as we strive to improve the user experience across our devices. If you have any more questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Next level
on August 4, 2025
Posted by: DanielH
[This review was collected as part of a promotion.] Using Galxy A.I has enhanced my writing substantially. The ability to circle and search images and information is a new innovative way to find what you're looking for.
Value
5
Written by a customer while visiting Samsung US