Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Nice, but still lacking
on June 11, 2026
Posted by: Wiruidane
[This review was collected as part of a promotion.] It's thicker than I expected, but still feels nice in my hand. It's very powerful. I'm disappointed in the file screen. Started cracking shortly after I got it. I had it replaced and within a year it started cracking again. Galaxy AI works great. Much more reliable than other AIs.
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hello Wiruidane,
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold 7. It’s great to hear that the impressive performance and powerful AI features have stood out for you. I understand your frustration with the folding screen developing cracks multiple times, especially after you took the time to replace it.
Please contact our Samsung Support Team to inquire about your warranty options for screen replacements. Since you have had repairs done previously, you may be eligible for Samsung Care+ if you are enrolled in the program.
Thank you for sharing your honest feedback and experience with the device. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold 7. It’s great to hear that the impressive performance and powerful AI features have stood out for you. I understand your frustration with the folding screen developing cracks multiple times, especially after you took the time to replace it.
Please contact our Samsung Support Team to inquire about your warranty options for screen replacements. Since you have had repairs done previously, you may be eligible for Samsung Care+ if you are enrolled in the program.
Thank you for sharing your honest feedback and experience with the device. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like this
on June 11, 2026
Posted by: Catlina
[This review was collected as part of a promotion.] I watch movies and play games use apps and download pics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is an awesome device
on June 11, 2026
Posted by: PAGZ44
[This review was collected as part of a promotion.] The z fold 6 is one the best phones I ever bought......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Zfold7 so much!
on June 12, 2026
Posted by: BeeHive9
[This review was collected as part of a promotion.] I love my Zfold to the moon and back! You have no idea of all the features this phone offers. I can get every thing done in a snap. And now with AI, the stars are the limit. It's like having a assistant living in my phone. It's even helping me with one of my lifes dream. Im writing a book!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great.All in one phone, tablet and mini laptop
on June 12, 2026
Posted by: Militarydealisgreat
[This review was collected as part of a promotion.] galaxy aI features are great as expected.
Phone features incredible amount of storage and very fast ram.
Inner and outer display are both very attractive.
Unfortunately interdisplay protective cover is coming off and needs to be replaced, but there is a one year replacement for free, which I plan to take advantage of shortly.
Phone features incredible amount of storage and very fast ram.
Inner and outer display are both very attractive.
Unfortunately interdisplay protective cover is coming off and needs to be replaced, but there is a one year replacement for free, which I plan to take advantage of shortly.
But Samsung text. This is a great laptop replacement, or at least for someone who doesn't have a laptop. Great to use for mild gameplay and office work.
I was very skeptical about the folding phones, as I am, a phone breaker for sure.But after six months I have had absolutely no issues with the phone outside of the screen protector which is a known issue.
Don't have anything negative to say outside of there could be more apps that i'm sure will come with time.That fit better for the foldable phones in general.
We're definitely suggest this phone to somebody who is looking for a premium phone.And possibly a tablet and getting both in one.
Thank you samsung for another great product!
Value
4
Response from Samsung USBy R&R, June 19, 2026
Good day Militarydealisgreat,
The Galaxy Z Fold7 features a large foldable display, powerful multitasking capabilities, and Galaxy AI enhancements that enable seamless work and play on a single device. It's great to know that it has become a reliable alternative to carrying both a phone and a laptop. We also appreciate your feedback regarding the inner screen protector and app optimization. Comments like yours are invaluable as they help us improve the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a large foldable display, powerful multitasking capabilities, and Galaxy AI enhancements that enable seamless work and play on a single device. It's great to know that it has become a reliable alternative to carrying both a phone and a laptop. We also appreciate your feedback regarding the inner screen protector and app optimization. Comments like yours are invaluable as they help us improve the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Incredible Phone
on June 14, 2026
Posted by: Cezar312
[This review was collected as part of a promotion.] Absolutely Incredible Phone – Best Device I've Ever Owned!
The Samsung Z Fold 7 has completely changed the way I use a smartphone. The folding display is stunning, smooth, and incredibly practical for both work and entertainment. Having a phone and tablet in one device is a game-changer. The screen quality is outstanding, with vibrant colors, sharp details, and excellent brightness even outdoors.
Performance is lightning fast. Apps open instantly, multitasking is effortless, and the large inner display makes productivity so much easier. Whether I'm responding to emails, watching videos, gaming, or browsing the web, everything feels premium and seamless.
The build quality is exceptional, and Samsung has clearly refined the Fold series to perfection. The hinge feels solid, the device is comfortable to use, and the overall design always turns heads. The cameras produce beautiful photos with great detail and color accuracy, making it easy to capture amazing shots in any situation.
Battery life has exceeded my expectations, lasting throughout my busy days without worry. Samsung's software features are also incredibly useful and take full advantage of the foldable design.
If you're considering a foldable phone, the Samsung Z Fold 7 is worth every penny. It's innovative, powerful, versatile, and genuinely feels like the future of mobile technology. I couldn't be happier with my purchase and would recommend it to anyone looking for the ultimate smartphone experience.
The Samsung Z Fold 7 has completely changed the way I use a smartphone. The folding display is stunning, smooth, and incredibly practical for both work and entertainment. Having a phone and tablet in one device is a game-changer. The screen quality is outstanding, with vibrant colors, sharp details, and excellent brightness even outdoors.
Performance is lightning fast. Apps open instantly, multitasking is effortless, and the large inner display makes productivity so much easier. Whether I'm responding to emails, watching videos, gaming, or browsing the web, everything feels premium and seamless.
The build quality is exceptional, and Samsung has clearly refined the Fold series to perfection. The hinge feels solid, the device is comfortable to use, and the overall design always turns heads. The cameras produce beautiful photos with great detail and color accuracy, making it easy to capture amazing shots in any situation.
Battery life has exceeded my expectations, lasting throughout my busy days without worry. Samsung's software features are also incredibly useful and take full advantage of the foldable design.
If you're considering a foldable phone, the Samsung Z Fold 7 is worth every penny. It's innovative, powerful, versatile, and genuinely feels like the future of mobile technology. I couldn't be happier with my purchase and would recommend it to anyone looking for the ultimate smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z-Fold cellphone
on June 15, 2026
Posted by: Technologygirl
[This review was collected as part of a promotion.] I've had my cellphone for almost 2 years now. I love the camera and all of it's features. The upgrades are fast and reliable.
Value
5
Response from Samsung USBy R&R, June 18, 2026
Hey there Technologygirl,
Thank you for taking the time to share your insight on your Galaxy Z Fold7. We are delighted to hear you have enjoyed your Galaxy Z Fold7 for so long. With a versatile camera system, reliable software updates, and powerful multitasking, it is designed to keep delivering a great experience over time. Thank you for sharing your continued support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your insight on your Galaxy Z Fold7. We are delighted to hear you have enjoyed your Galaxy Z Fold7 for so long. With a versatile camera system, reliable software updates, and powerful multitasking, it is designed to keep delivering a great experience over time. Thank you for sharing your continued support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Zfold 7 Experience
on June 15, 2026
Posted by: TROUBLE
[This review was collected as part of a promotion.] So, if you LOVE Samsung, and love Galaxy AI and need one of the best phones, then the Z Fold 7 is THE one. I love my phone. I love how easy multitasking is. The speed and function of the phone all around is perfect. Its even more durable than the other z folds. The ONE downside is no S pen usage. But it makes up for that with so many things. The camera alone is golden standard. Call quality is amazing especially since have hearing troubles. You cant go wrong with this phone!!!
Value
5
Response from Samsung USBy R&R, June 18, 2026
Hello TROUBLE,
What an incredible review! The Galaxy Z Fold7 combines Galaxy AI, powerful multitasking, and an exceptional camera system to help you get more done every day. We are thrilled to hear it has exceeded your expectations and become such an important part of your daily routine. We also appreciate your feedback about S Pen compatibility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
What an incredible review! The Galaxy Z Fold7 combines Galaxy AI, powerful multitasking, and an exceptional camera system to help you get more done every day. We are thrilled to hear it has exceeded your expectations and become such an important part of your daily routine. We also appreciate your feedback about S Pen compatibility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US