Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
I love my Galaxy Z fold 7
on June 1, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] I love my new phone, The Galaxy Z fold 7. I have been with Samsung since the Galaxy 2. Thos is my first Fold series, and it is absolutely wonderful. The A.I features with photos is just out of this world, with what you can do with your pictures. Not even mentions the double screen when it's opened. Streaming my shows, playing games, and watching music videos, is on a whole other level. I just can't see a phone getting better than this. The only slight down side would be protective phone cases. But it's such a great phone that is just so minor it doesn't matter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same Issues as Past Models
on June 1, 2026
Posted by: this1otherguy88
[This review was collected as part of a promotion.] For the most part, I love my Fold 7. The issue is the same as I've had with my Fold 4, the inside screen going out for no reason. I went through five Fold 4's, all covered under warranty, due to the screen going out. My Fold 7 has the same problem, the only exception is it's intermittent, sometimes it will turn on, sometimes it won't for half the screen, yet the touch controls continue to work. Other than that, the phone is great. Good battery life, decent camera. Wish it had better zoom and stylus capabilities. The AI features are solid, I really like the ambient weather on the lock screen.
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hey there this1otherguy88,
Thank you for sharing your feedback. The Galaxy Z Fold7 delivers a standout experience with immersive multitasking, strong battery life, and thoughtful Galaxy AI features built into everyday use. We understand how important screen performance and long-term reliability are with a foldable device, and we appreciate you taking the time to share both what you’re enjoying and what you’ve experienced along the way. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy Z Fold7 delivers a standout experience with immersive multitasking, strong battery life, and thoughtful Galaxy AI features built into everyday use. We understand how important screen performance and long-term reliability are with a foldable device, and we appreciate you taking the time to share both what you’re enjoying and what you’ve experienced along the way. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone I gladly i got it wonderful features
on June 1, 2026
Posted by: Chieflaroche
[This review was collected as part of a promotion.] Love my fold 7 and the galaxy ai is a great tool I'm always using it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive screen and brightness
on June 1, 2026
Posted by: Mister
[This review was collected as part of a promotion.] I love the Galaxy fold 7 because of the massive screen
and the features. I like this phone because the picture quality is good and the battery and software is excellent. I can't wait to purchase and get the next fold 8.
and the features. I like this phone because the picture quality is good and the battery and software is excellent. I can't wait to purchase and get the next fold 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 1, 2026
Posted by: EddieC
[This review was collected as part of a promotion.] I've had my phone for about a year and I love it period I always get the newer phones when they come out And this is the second fold I've gotten and it's great period And when Galaxy AI was installed it made it even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing
on June 1, 2026
Posted by: Toothelessvt
[This review was collected as part of a promotion.] I tend to use my phone for work and hobby as well as just a nice phone the galaxy Ai works some real good magic on pictures over all i definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on June 1, 2026
Posted by: Pancho713
[This review was collected as part of a promotion.] I love this fold is awesome the videos on it are crazy and the responds on the the big screen is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my beautiful my mini tablet
on June 2, 2026
Posted by: Gmkisner
[This review was collected as part of a promotion.] I love my old phone because I'm in my 60s and my eyesight isn't right being able to open my phone up into a tiny tablet makes everything so much easier I don't think I could ever go back to a regular phone I started out with the default four in the five now the 6 I will probably end up getting the fold seven but there's nothing wrong with this phone so I think I'll keep it for now
Value
5
Written by a customer while visiting Samsung US