Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Love it but!
on May 25, 2026
Posted by: User17yrs
[This review was collected as part of a promotion.] I upgraded from the fold 4 love the new features but I am a clumsy and i dropped it about 3 times and the inner screen doesn't work i just dont think its the phone for me. i dont want to use the insurance because I believe it will happen again .....
Value
3
Response from Samsung USBy R&R, May 27, 2026
Hey there User17yrs,
Thank you for sharing your experience with the Galaxy Z Fold7. We're glad to hear that you're enjoying the new features after your upgrade. We understand your hesitation regarding the warranty options, but we want to offer them to ensure both screens are functioning properly and to help your phone run at its best.
Additionally, we have partnered with uBreakiFix as an authorized repair location. Please feel free to check it out; links will be provided below. Please reach out to our Samsung Support Team to further assist and to learn more about your options. We appreciate you taking the time to share your feedback, and we thank you for making Samsung your preferred choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. We're glad to hear that you're enjoying the new features after your upgrade. We understand your hesitation regarding the warranty options, but we want to offer them to ensure both screens are functioning properly and to help your phone run at its best.
Additionally, we have partnered with uBreakiFix as an authorized repair location. Please feel free to check it out; links will be provided below. Please reach out to our Samsung Support Team to further assist and to learn more about your options. We appreciate you taking the time to share your feedback, and we thank you for making Samsung your preferred choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Phone Experience
on May 25, 2026
Posted by: Lecastro
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely changed how I use my phone every day. The large inner display is perfect for multitasking, watching videos, handling work tasks, and browsing comfortably. The device feels premium, fast, and very smooth even when using multiple apps at the same time.
The battery life easily lasts throughout the day, and the performance is excellent for gaming, streaming, and productivity. The cameras produce sharp and detailed photos in different lighting conditions, and the foldable design always stands out.
One of the best features is being able to use the phone like both a smartphone and a tablet in one device. The display quality is bright and immersive, and the overall experience feels very advanced and polished.
This device has exceeded my expectations and is one of the most innovative phones I have used.
The battery life easily lasts throughout the day, and the performance is excellent for gaming, streaming, and productivity. The cameras produce sharp and detailed photos in different lighting conditions, and the foldable design always stands out.
One of the best features is being able to use the phone like both a smartphone and a tablet in one device. The display quality is bright and immersive, and the overall experience feels very advanced and polished.
This device has exceeded my expectations and is one of the most innovative phones I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great versatility
on May 25, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] The Galaxy Z Fold7 is extremely versatile with its fold feature. Whether you're working on a work project or exploring the web there's always a reason to fold into that great tablet like screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Review
on May 25, 2026
Posted by: Asidco0k
[This review was collected as part of a promotion.] I have throughly enjoyed the fold series from Samsung. The os is easy to use. The screens are big and crystal clear and the sound quality is excellent. Another gem from the leader in smartphone technology. I can't wait to get the Fold 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a REAL smartphone!
on May 25, 2026
Posted by: Bjm056
[This review was collected as part of a promotion.] Best phone I've had ever, first fold phone I owned and not going back. The integration of the Galaxy AI the phone & the phone's main screen is beyond expectations, specially when it comes to phote editing. Awesome device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and accessibility!
on May 25, 2026
Posted by: Oboeguy75
[This review was collected as part of a promotion.] Easy for texting, email, playing games, watching videos and face-timing with friends/family. Being able to open the screen to a larger, wider screen allows for more ease for all the uses allowing for support to not strain eyes and vision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone that has grat reviews
on May 25, 2026
Posted by: Flubbz
[This review was collected as part of a promotion.] This is a great phone I really like it. I like the fact that is flips like into two phones. And it also has great reviews. Its just a overall a great phone and I wouldn't go back to anything else. hs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on May 25, 2026
Posted by: jjr3211
[This review was collected as part of a promotion.] This phone is absolutely amazing. I had used iphones for years and was tired of their lackluster innovation. Honestly, I wanted to use AI more the galaxy ai features are amazing, and I use them almost daily. I use the phone at home at work.Everywhere I do everything that I could possibly want to do could not be happier.
Value
5
Written by a customer while visiting Samsung US