Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(6,590 Reviews)
Open Ratings Snapshot
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product. 
(
651 out of 748
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
All in one product.
on May 19, 2026
Posted by: OscarMayer
[This review was collected as part of a promotion.] I have always enjoyed smartphone features but the Z fold covers them all.
I no longer need a pad or small laptop any kind. The only drawback is my girlfriend complains that I spend too much time on it
I can...... Read the news
Make notes
Transfer money
Make purchases
Check the weather
GPS for driving
Take incredible pictures
And much more !!!!!!
THANK YOU SAMSUNG
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 19, 2026
Posted by: Firecracker
[This review was collected as part of a promotion.] The galaxy ai so is helpful. I love the fold out screen. Taken pictures is awesome. Typing is great.
.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love love this phone
on May 20, 2026
Posted by: Kimberly
[This review was collected as part of a promotion.] Galaxy ai is the best this phone dominates the field. I simply cant find the time to out it down ever!!! Best phone totally worth the cost.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Screen size
on May 20, 2026
Posted by: CountryStrong5150
[This review was collected as part of a promotion.] I wish the screen on the front was bigger than what it is now there's better options for cases
Value
3 out of 5
3
Response from Samsung USBy R&RMay 21, 2026
Howdy CountryStrong5150,
Thank you for providing feedback on the Galaxy Z Fold 7. Our foldable design balances portability with an immersive viewing experience, enhancing multitasking and entertainment throughout the day. We appreciate your insights regarding the screen size and potential accessory options. Thank you for choosing Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoying the new phone
on May 21, 2026
Posted by: Nurselife
[This review was collected as part of a promotion.] I love taking pictures with my new z folder 7. The AI is amazing. The color is very vivid and beautiful. Love to play games on the big screen along with my email. Very easy on the eyes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This isn’t just a phone
on May 21, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] This isn’t just a phone this is a completed two device in one and best device for anyone who needs to do multiple tasks , gaming and for the entertainment with its big screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the big screen
on May 21, 2026
Posted by: BlaxicanQueen
[This review was collected as part of a promotion.] I love having the big screen! BUT seems like it locks up occasionally. Haven't figured out why.
Value
4 out of 5
4
Response from Samsung USBy R&RMay 22, 2026
Hey BlaxicanQueen,
Thank you for taking the time to provide feedback on the Galaxy Z Fold7 256GB. Many users enjoy the expansive display and premium design, which enhance both entertainment and productivity, making them more immersive.

If your phone continues to freeze, the Samsung Members app offers a growing library of resources to help you use your Galaxy phone or tablet effectively. You can find troubleshooting tips, articles addressing common concerns, and diagnostic tools to test your device's functions.

Please check out the link below for instructions on how to access the Samsung Members app and receive real-time assistance for troubleshooting. Thank you for choosing Samsung as your preferred brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well built, great screens, appropriate weight/feel
on May 21, 2026
Posted by: McYeti86
[This review was collected as part of a promotion.] My hesitation over getting a new Foldable phone was unfounded, and as time goes on I find myself using the foldable portion more and more.
Personally I use it for everything - one note, excel sheets, email, pictures, browsing the web. I even use a SNES emulator to play games, much better than one of the aftermarket handhelds.
For school, I'm able to use the inside screen for online curriculum very successfully, without an additional tablet or the discomfort while on my couch of using a heavier laptop. I can more easily avoid multitasking, so I actually study better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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