Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
The Galaxy Z Fold7 has become my Workstation.
on May 18, 2026
Posted by: YesIdid
[This review was collected as part of a promotion.] For a traveler's toolbelt, the Galaxy Z Fold7 is the unit that requires the most consistent power from my portable Power cells. This is by no means a bad thing. I never use my laptop or tablet; I don't even carry or pack them. The Galaxy Fold7 does everything I've ever asked of those others and does so gracefully. Dictation works better than typing or swiping, and Galaxy A.I.s help me accomplish more, faster, than when I do it myself. Photographic and video tools are exceptional. Display on the pair of screens is easy and often beautiful, accommodating my needs of the moment, whether quickly checking schedules or reading documents at my leisure. The touch dynamics are brilliant. The open microphone and loud speakers work very well. Bluetooth services make life even happier by letting you listen to electronic books, music, and cinema in peace. And talking with family, friends, and clients, the quality of rendition - both ways - is phenomenal! Onboard storage is top-notch, and the radio comms suite is painless. All on the Android platform with Samsung's improvements make control and adjustment for personal fit easy. If this is just the beginning, I look forward to seeing the coming iterations.
Well done, Samsung!
Well done, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good device
on May 18, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] Galaxy a guy new update on the new one UI scales Bixby up to a level that nearly competes with Gemini I'd like to see a balance between proprietary Bixby AI/Galaxy AI and Google's Android core compatibility but overall super satisfied with the device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE!!!!!
on May 18, 2026
Posted by: Khalid
[This review was collected as part of a promotion.] Great design and easy to use! I love how thin it is and not very heavy at all. I love some of the a I.Features, especially when it comes to doing screenshots, and the bixby works well... I find myself using the phone and tablet mode more often than r
Folded, the extra screen definitely makes a difference. When browsing or having multiple apps open at 1 time.... Everything works seamless. I haven't had any issues with the phone to this point... Samsung seems to do a good job Providing updates... I do wish some of the features would come back like the text messaging. If I had only one suggestion for the physical design would be to make it easier to open, but since I have a case, it opens easily... I also feel like a case should be included at this price point.
Folded, the extra screen definitely makes a difference. When browsing or having multiple apps open at 1 time.... Everything works seamless. I haven't had any issues with the phone to this point... Samsung seems to do a good job Providing updates... I do wish some of the features would come back like the text messaging. If I had only one suggestion for the physical design would be to make it easier to open, but since I have a case, it opens easily... I also feel like a case should be included at this price point.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Hola Khalid,
Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It is great to hear you have been enjoying the thin design, multitasking experience, and the flexibility of switching between phone and tablet mode. Features like Galaxy AI tools, seamless app usage, and the larger display continue to make the Fold lineup stand out for productivity and entertainment. Thank you for showing love to the Galaxy Z Fold7, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It is great to hear you have been enjoying the thin design, multitasking experience, and the flexibility of switching between phone and tablet mode. Features like Galaxy AI tools, seamless app usage, and the larger display continue to make the Fold lineup stand out for productivity and entertainment. Thank you for showing love to the Galaxy Z Fold7, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've ever had!
on May 18, 2026
Posted by: VoodooArizona
[This review was collected as part of a promotion.] I use my device for just about everything—gaming, Galaxy AI features, calls, texting, multitasking, and photography. I’ve had the Samsung Galaxy Z Fold7 since launch, and it has consistently performed flawlessly. It still runs as smoothly and efficiently as the day I purchased it.
The display remains crystal clear, and despite dropping it several times, there has been no impact on functionality or screen integrity. Aside from a few minor cosmetic scuffs, the device has held up exceptionally well.
Samsung has made impressive improvements with this generation—the Z Fold7 is noticeably thinner and lighter compared to previous models, making it far more comfortable for everyday use. Overall, I’ve been extremely satisfied with the experience and fully intend to continue purchasing Samsung devices in the future. I don’t see myself going back to any other smartphone brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on May 18, 2026
Posted by: VoodooArizona
[This review was collected as part of a promotion.] I use my device for just about everything—gaming, Galaxy AI features, calls, texting, multitasking, and photography. I’ve had the Samsung Galaxy Z Fold7 since launch, and it has consistently performed flawlessly. It still runs as smoothly and efficiently as the day I purchased it.
The display remains crystal clear, and despite dropping it several times, there has been no impact on functionality or screen integrity. Aside from a few minor cosmetic scuffs, the device has held up exceptionally well.
Samsung has made impressive improvements with this generation—the Z Fold7 is noticeably thinner and lighter compared to previous models, making it far more comfortable for everyday use. Overall, I’ve been extremely satisfied with the experience and fully intend to continue purchasing Samsung devices in the future. I don’t see myself going back to any other smartphone brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome I just love the technology.
on May 18, 2026
Posted by: Frank88
[This review was collected as part of a promotion.] Galaxy Ai is so ridiculously cool. There is so much to do with this amazing future in my phone. I had no idea how much cool and awesome and easy to figure out computer futures. My photos come out really awesome. I just can't live without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New to Z Fold
on May 18, 2026
Posted by: Luvmygalaxy
[This review was collected as part of a promotion.] Prior to purchasing the Samsung Galaxy Z Fold 7 I was a devoted Samsung Galaxy S user. I transitioned to the ZFold due to me using my phone as my mobile office. I do everything on my phone! Z Fold caught my attention as it could at a second turn into a tablet to be able to work more efficiently. The seamless screen makes viewing flawless. The resolution is great and while I thought i was going to miss the camera on the Galaxy S the camera on the ZFold is great taking incredible pictures. The AI feature is amazing and has become my go to. Speed is great. The Battery does not last as long is it did when I had Galaxy S but does last me the whole day and I use it a lot! 100% no regrets on my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome phone with galaxy ai
on May 18, 2026
Posted by: Tooter
[This review was collected as part of a promotion.] Great phone and galaxy ai included. Just what I always wanted and needed
Value
5
Written by a customer while visiting Samsung US