Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
This product should have been saved in the drafts
on May 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Opening and closing this phone creates a squishing sound and eventually will create a problem mine did not too long after buying also the screen has a screen like protector that starts to peal and it's the actual screen I also this it should find with a case protector and stylus other than that it's a pretty great phone and has very interactive Galaxy AI, this is the second fold now...
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hey Twinwin2,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The awesome folding screen
on May 14, 2026
Posted by: Galaxygirl23
[This review was collected as part of a promotion.] I love and want this phone so bad it is awesome. With the folding screen and the new AI capabilities it is definitely the next phone I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on May 14, 2026
Posted by: good2buy
[This review was collected as part of a promotion.] I have been utilizing this Samsung device and am very satisfied with its usage. The large screen allows for highly logical and efficient multitasking, specifically enabling simultaneous application review in a structured manner. I find the Galaxy AI integration seamless, especially for summarizing information logically. It has optimized my daily productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 14, 2026
Posted by: ScorpiOutlaw
[This review was collected as part of a promotion.] I bought the Samsung Galaxy Z-Fold 7 I was a little skeptical at first buying it because I've had people tell me that the screen will eventually lose its color and start turning white but so far I've had this phone for about 6 months and I can tell you I absolutely love this phone it goes from having a small screen to almost a full size tablet screen and I love the versatility of this phone you can have three open pages at one time when you're in the tablet mode and it just makes things so much easier if you are a multitasker thank you Samsung continue to do great a job.I will never get a different phone other than a z-fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the most beautiful Z fold
on May 14, 2026
Posted by: Eldenring
[This review was collected as part of a promotion.] I am highly satisfied with my current smartphone. The integrated Galaxy AI significantly enhances my daily productivity.
I have no reservations regarding this device. Its camera capabilities consistently produce high-quality images, the battery life is exceptional, and the device maintains optimal thermal performance. Furthermore, the AI functionalities on my Galaxy S22 Ultra are consistently available and responsive to my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need and more.
on May 14, 2026
Posted by: WARRENg
[This review was collected as part of a promotion.] I love finding new ways to use my phone. It's almost like it's a new phone everyday. And the camera is outstanding. The zoom is sometimes frightening at how far I can be and still get a clear picture. Then when I flip it open to a tablet everyone around me is awestruck. The video quality is amazing. I can see every hair folical. And the multiple screens are a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone with its double screen.
on May 14, 2026
Posted by: Loveforu
[This review was collected as part of a promotion.] Use this device for my everyday activities and watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds pro 3
on May 14, 2026
Posted by: Hbrooks52
[This review was collected as part of a promotion.] I love the buds pro 3 functionality and feel! Great buds, however.... The material used to make them breaks me out and causes excessive itching and my ears to drain... In fact all the ones made after the buds live has given me a reaction. Please consider changing the material.
Value
4
Written by a customer while visiting Samsung US