Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4
Cute little phone
on May 12, 2026
Posted by: Valstar
[This review was collected as part of a promotion.] This phone is so convenient for reading, studying and watching videos
Not to mention it takes great pictures! Better than my husbands Galaxy 24 ultra😁. I hadn't purchased a phone in 3 years before the Z fold and im glad I waited.
Not to mention it takes great pictures! Better than my husbands Galaxy 24 ultra😁. I hadn't purchased a phone in 3 years before the Z fold and im glad I waited.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya Valstar,
We enjoy hearing how the Galaxy Z Fold7 enhances your daily activities, such as reading, studying, and streaming. Its large display and impressive camera experience strike a great balance between productivity and entertainment. It seems the wait for this device was worthwhile for you. Thank you for sharing your enthusiasm for the Galaxy Z Fold7, and for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We enjoy hearing how the Galaxy Z Fold7 enhances your daily activities, such as reading, studying, and streaming. Its large display and impressive camera experience strike a great balance between productivity and entertainment. It seems the wait for this device was worthwhile for you. Thank you for sharing your enthusiasm for the Galaxy Z Fold7, and for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
love it, next fold 8
on May 13, 2026
Posted by: foldable7always
[This review was collected as part of a promotion.] I mostly use it for work, and the shared screen view is way better than my old phone. Plus, I use voice recording and meeting summaries, which makes my life so much easier.
Value
4
Response from Samsung USBy R&R, May 14, 2026
Hiya foldable7always,
Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on May 13, 2026
Posted by: Koazrr
[This review was collected as part of a promotion.] The phone is awsome you can use it like a regular phone on the outside, the outer screen isn't too small its honestly perfect. The bigger screen feels so immersive it almost takes you away when you're watching videos. And the cameras if yk what ur doing are amazing!! Ive had it since around release and my inner screen has no damage or anything and im rough on my screens, if holding you from getting this phone is the inner display im rough on it and there's no damage or anything to worry about. I'd recommend 100 times over
Value
5
Response from Samsung USBy R&R, May 15, 2026
Hola Koazrr,
We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 13, 2026
Posted by: Paperboi
[This review was collected as part of a promotion.] This phone is awesome I love it, I love the camera and how easy-to-use it is.
Value
5
Response from Samsung USBy R&R, May 15, 2026
What’s up Paperboi,
We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line phone for multitasking/streaming/g
on May 13, 2026
Posted by: samsunglover
[This review was collected as part of a promotion.] Galaxy AI is very nice to have and partner with the new and improved Bixby! They both work great at helping you use your device to the fullest. AI tools help with calling, messages, internet, multitasking, and so much more.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great and reliable
on May 13, 2026
Posted by: Nickkz
[This review was collected as part of a promotion.] Been rocking my Z Fold 7 for almost a year and have had no issues! Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn't love without my Fold 7
on May 13, 2026
Posted by: Phoneforfuzz
[This review was collected as part of a promotion.] From the beginning to the end of the day I don't go anywhere without my phone and honestly I couldn't see myself doing any of my work on any other phone other than my full seven the convenience is just insane I mean you cannot show me any other phone that provides the portability and convenience that the fold does with the same processing power did I mention that you can pretty much run a whole Nintendo switch on this if you know what you're doing. Tons of other really highly detailed games that almost rival once you'd find on consoles like neverness to everness And with the new one UI 8.5 it just keeps getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fold
on May 13, 2026
Posted by: Mellowmama
[This review was collected as part of a promotion.] I love my device. The Galaxy AI works great and the screen fold is awesome!
Value
5
Written by a customer while visiting Samsung US